This topic has 11 replies, 5 voices, and was last updated 9 years by jamie771.

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  • #11413
     Jonaro
    Participant

    I’ve noticed you are using the updated version of this theme in the live preview. Can you give your clients access to the update please? it really is important, at least for me, because of the visual corrections and the bugs resolved presented in the updated version.

    Thank You very much!

    #11432
     darrenv
    Participant

    I’ll second this request 🙂 When will the update be officially released?

    #11459
     Jonaro
    Participant

    Already available the version 1.1 Thank you very much for the quick response! Great Service! So far, so good! Recommended!

    #11511
     Roger
    Participant

    its not showing up to update inside my installation…

    #11515
     Jonaro
    Participant

    Roger, it’s in the manual:

    To easily update the theme using Envato update plugin you must go to WP-admin -> Theme options -> Theme update and enter your Envato username and API Key. After you have saved the settings you will receive updates automatically.

    #11562
     Abe
    Keymaster

    Thank you Jonaro. Please also manually update K-elements plugin. You’ll find it inside main package downloaded in Plugins or just delete it from Plugins and re-install it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #11605
     Jonaro
    Participant

    Thank you Abe for the K-elements update warning. And I also notice that you are using a new version of the Revolution Slider, the 4.2, and in the first release of your Theme, you used the Revolution Slider 4.1.4.

    I deleted the Revolution Slider from the Plugins section in WordPress, and then the WordPress warned me at the Top about the missing plugin required for the Theme, and I clicked in the Install button, and everything went OK, new version updated 4.2!

    Why is that some plugins are automatically checked for updates and notifies us in the WordPress panel, and some don’t?

    #11845
     Abe
    Keymaster

    Hi, Plugins that aren’t free like Revoluton slider and K-elements and that are distributed with the theme don’t have automatic updates all the time. We are releasing 1.2 version for Kleo and K-elements will automatically update after you install the latest version included

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #45698
     jamie771
    Participant

    I did the following:

    “To easily update the theme using Envato update plugin you must go to WP-admin -> Theme options -> Theme update and enter your Envato username and API Key. After you have saved the settings you will receive updates automatically.”

    But still can’t figure out how to update the theme. Update option is not showing neither on Appearance ->Themes Page nor Dashboard -> Updates, as it is for all other themes.

    Please help! Thanks!

    #45715
     jamie771
    Participant

    I was able to instal Kleo 2.4 through FTP, but It creating a problem. My admin panel disappeared. Admin bar is gone and when I go to: http://myweb.com/wp-admin/ I get a blank page.

    #46238
     Abe
    Keymaster

    Try to set WP_DEBUG to TRUE in wp-config.php to see the error that is generated and let me know so we can give you a solution

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #46306
     jamie771
    Participant

    This issue have been resolved already, Abe! Thanks for your help anyway, but maybe you have an idea how to resolve some other issues we have:

    https://archived.seventhqueen.com/forums/topic/featured-image

    https://archived.seventhqueen.com/forums/topic/notification-button-is-off

    Also I notices that life notifications doesn’t seams to be working.

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