Forum Replies Created
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Author
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arbolife
ParticipantNever mind, I had the WP SES plugin screwing up the reply-to address. I fixed it there.
arbolife
ParticipantHi Radu,
Thanks, all is good with this fix. Thank you.
I’ll close the ticket.Cheers,
MarcJanuary 7, 2019 at 22:25 in reply to: jquery – Uncaught Error when using anchor links in menu #216133arbolife
ParticipantHi Radu,
Thanks, the new code solves the issue now. Will it be included in the next release?
P.S: Yes it’s normal the French site didn’t have the issue, because I removed the items in the menu that had # as it was breaking most of the Javascript on the site. I will now put them back.
Cheers,
MarcJanuary 5, 2019 at 14:51 in reply to: jquery – Uncaught Error when using anchor links in menu #216068arbolife
ParticipantHi Radu,
I updated the theme to the latest version and the problem persists.
Please see the screenshot attached.Cheers,
MarcAttachments:
You must be logged in to view attached files.January 4, 2019 at 12:09 in reply to: jquery – Uncaught Error when using anchor links in menu #216023arbolife
ParticipantHi Radu,
Any news about that update? I haven’t seen it.Cheers,
MarcJanuary 3, 2019 at 17:10 in reply to: jquery – Uncaught Error when using anchor links in menu #215991arbolife
ParticipantHi Radu,
The theme is already in the latest version.
My menu item doesn’t contain http, it only has/en/about-us/#who-we-are
Cheers,
Marcarbolife
ParticipantHi Radu,
Thanks, it works perfectly.
Is this a bug you’ll fix in a future release or do I need to keep this in my child theme for ever?Cheers,
Marcarbolife
ParticipantHi Radu,
No I didn’t add it. You can try yourself on our site and click view all results.
Cheers,
Marcarbolife
ParticipantThanks, it would be useful to have the code I notice that it is gone and then have to request the code.
Best,
Marcarbolife
ParticipantHere’s the screenshot I forgot to attach.
Attachments:
You must be logged in to view attached files.November 5, 2018 at 17:24 in reply to: How to use bp_core_fetch_avatar instead of get_avatar for blog post owner #212878arbolife
ParticipantThanks Radu, it seems to work.
Cheers,
MarcNovember 3, 2018 at 11:53 in reply to: How to use bp_core_fetch_avatar instead of get_avatar for blog post owner #212752arbolife
ParticipantHi Radu,
I tried to put this code as it is in my functions.php file and it generates an HTTP error 500.
COPY CODE<img src=” if ( ! function_exists( ‘kleo_fb_bp_show_avatar_url’ ) ) { function kleo_fb_bp_show_avatar_url($gravatar, $params) { //if we have an avatar uploaded and is not Gravatar return it if (strpos($gravatar, home_url()) !== false && strpos($gravatar, ‘gravatar’) === false) { return $gravatar; } return $gravatar; } }”>
Cheers,
MarcOctober 21, 2018 at 22:11 in reply to: How to use bp_core_fetch_avatar instead of get_avatar for blog post owner #211994arbolife
ParticipantHi Radu,
OK thanks, let me know when you have it.
Cheers,
MarcOctober 8, 2018 at 16:19 in reply to: How to use bp_core_fetch_avatar instead of get_avatar for blog post owner #211286arbolife
ParticipantThanks Radu, it works fine now.
Will you create the snippet now or does it need to be coded differently so the snippet can function ? I’d like to avoid having to open a new support ticket by the next update.
Cheers,
MarcOctober 2, 2018 at 12:01 in reply to: How to use bp_core_fetch_avatar instead of get_avatar for blog post owner #211033arbolife
ParticipantThis reply has been set as private.September 27, 2018 at 20:12 in reply to: How to use bp_core_fetch_avatar instead of get_avatar for blog post owner #210701arbolife
ParticipantThis reply has been set as private.March 13, 2018 at 12:13 in reply to: Modal password reset not working in WPML translated site #191557arbolife
ParticipantHi Radu,
Thanks, all good. I updated the theme too and it works as well.
Cheers,
MarcMarch 1, 2018 at 00:28 in reply to: Modal password reset not working in WPML translated site #190146arbolife
ParticipantThis reply has been set as private.February 27, 2018 at 19:12 in reply to: Modal password reset not working in WPML translated site #190007arbolife
ParticipantHi Laura,
Thanks but this issue isn’t so much about the translation. I have WPML in place. The issue to be solved is why resetting the password works in English and not in French (I get an error message and the password is not reset).
Thanks,
MarcDecember 23, 2017 at 18:47 in reply to: Filter used for wp_redirect breaks the wp_redirect() redirects across the site #183780arbolife
ParticipantThanks Radu. I updated and it works great indeed.
Happy holidays 🙂
Cheers,
MarcDecember 17, 2017 at 12:50 in reply to: Filter used for wp_redirect breaks the wp_redirect() redirects across the site #183275arbolife
ParticipantThis reply has been set as private.arbolife
ParticipantHi,
The ticket got closed, I’d like to keep it open until the fix is released. Ok for you?
Thanks,
Marcarbolife
ParticipantHi Radu,
Yes, this fixes the problem. Can you please let me know once the plugin includes this fix and I can delete this ?
Cheers,
Marcarbolife
ParticipantHi Radu,
Now that you’ve seen the problem with all plugins deactivated, I’m going to go ahead and reactivate the plugins so I can keep using the test site. Let me know if this is an issue.
Best,
Marcarbolife
ParticipantHi Radu,
The IP was blocked only for 24 hours because it generated 10x 404 errors in 30 seconds. It has now been put on whitelist.
Maybe don’t deactivate the Cloudinary plugin, otherwise all images hosted in the cloud generate 404 errors:
COPY CODE86.127.153.187 - - [28/Apr/2017:15:56:44 +0200] "GET /wp-content/uploads/https:/res.cloudinary.com/arbolife/image/upload/v1481389384/clients/ArboLife-client-logo-graine-de-belette.png HTTP/1.1" 404 8565 - ww1.arbolife.com 86.127.153.187 - - [28/Apr/2017:15:56:45 +0200] "GET /wp-content/uploads/https:/res.cloudinary.com/arbolife/image/upload/v1481389384/clients/ArboLife-client-logo-zero-waste-switzerland.png HTTP/1.1" 404 8567 - ww1.arbolife.com 86.127.153.187 - - [28/Apr/2017:15:56:45 +0200] "GET /wp-content/uploads/https:/res.cloudinary.com/arbolife/image/upload/v1481389384/clients/ArboLife-client-logo-oka.png HTTP/1.1" 404 8555 - ww1.arbolife.com
You can continue troubleshooting now. I had already tried disabling all plugins, it’s really only connected to WPML.
Cheers,
Marcarbolife
ParticipantHi,
Any news ? The site is online and has no issues, if you can’t access it then it must be your IP. Please send it to me.
Cheers,
Marcarbolife
ParticipantHi,
I don’t know what it is, but I tried the same thing you did and it doesn’t work for me. Maybe you don’t have WPML Media plugin running.
Here’s a link to my video: https://www.dropbox.com/s/jabitxidrc7yz68/kleo-wpml-testimonials.mov?dl=0
Cheers,
Marcarbolife
ParticipantHi Radu,
OK, I re-uploaded the images -> same issue.
Enabled debugging mode -> nothing relevant.
Disabled all plugins -> it worked again.The incompatibility is with WPML, as soon as you activate WPML the images of testimonials turn into the double quotes. Can you please look into this as Kleo claims to be WPML compatible ?
Cheers,
Marcarbolife
ParticipantHi Radu,
I hadn’t rolled out 4.2.1 to my live site yet, so your testing it didn’t prove much 🙂
I confirm it doesn’t work in the release 4.2.1 and 4.2.1.1, even with overwriting the files from a fresh download.
I looked into this to prove why it wasn’t working and found that there’s a line with
kleoPage.lostPassMagnific();
is misplaced in app.js.It has to be moved from line 2471 to line 2438, and then it works. This is how you had it in the app.js code you sent me on April 4th.
Can you please confirm this will be fixed in the next theme update so the changes on my side won’t be erased again ?
Cheers,
Marcarbolife
ParticipantHi Radu,
I updated to 4.2.1 and the fix isn’t in the new release. Can you please provide the file content for 4.2.1 ?
Cheers,
Marcarbolife
ParticipantHi Radu,
Sorry, but it actually doesn’t work, that’s why I have this ticket still open.
How to reproduce:
1. Go to https://www.arbolife.com/en/
2. Click on the arrow next to the flag in the menu
3. try to login with fake credential from the kleo ajax pop-up
4. on the error message that gets loaded ( ERROR: Invalid username. Lost your password? ), click on “Lost your password link” that points to<a href="#kleo-lostpass-modal">
.
5. Nothing happens, the ajax doesn’t switch
6. The same link below works fine.How can I get the error message link to trigger the js script that will switch the form ?
Thanks,
Marc -
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