SeventhQueen Archived Support

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Viewing 22 posts - 1 through 22 (of 22 total)

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April 5, 2016 at 16:57 in reply to: English Website doesn’t appear since the last update #114657

cloudthc
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April 4, 2016 at 19:31 in reply to: English Website doesn’t appear since the last update #114482

cloudthc
Participant

Hi,

It is not solved and will appreciate a quicker support because we cannot leave the English website as is please.

Here some screen captures that will show you the French website is fine with content and the English one misses content.

Thanks
Eric

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September 22, 2015 at 15:10 in reply to: Top-bar not coloured completely #78891

cloudthc
Participant

Hello,

Because we cannot keep our website as is , please take a look on the screen capture instead.

Thanks
Eric

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September 15, 2015 at 18:22 in reply to: License for education #77867

cloudthc
Participant

Hi,

It is not what I have asked, please read carefully my post.

Thanks
Eric

September 9, 2015 at 16:59 in reply to: Menu doesn't appear like home page #76727

cloudthc
Participant

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September 4, 2015 at 02:42 in reply to: Menu doesn't appear like home page #76159

cloudthc
Participant

Thank you very much!

it works!

Eric

September 3, 2015 at 22:57 in reply to: Menu doesn't appear like home page #76126

cloudthc
Participant

Sorry I forgot to give you the link: https://www.prowebconsultant.com/index.php/catalogue/

Thanks
Eric

September 3, 2015 at 22:56 in reply to: Menu doesn't appear like home page #76124

cloudthc
Participant

Hi,

We need your assistance immediate because our website is live now and we just noticed that the filters above the portfolio have a background white that the web page and we cannot see them properly.

Can you help us to know how to change the color of them because we have tried different options without any success!

Regards
Eric

August 25, 2015 at 20:47 in reply to: Menu doesn't appear like home page #74608

cloudthc
Participant

Hi,

Don’t why but now everything is fine.

Thank you so much for your quick support, very appreciated!

Regards
Eric

August 25, 2015 at 20:15 in reply to: Menu doesn't appear like home page #74595

cloudthc
Participant

Hi,

Please go ahead, I have changed the password for same.

If you can help us in a couple of minutes, that will be very appreciated!

Regards
ERic

August 25, 2015 at 18:49 in reply to: Menu doesn't appear like home page #74569

cloudthc
Participant

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August 25, 2015 at 17:34 in reply to: Menu doesn't appear like home page #74558

cloudthc
Participant

Hi,

Thanks for the link. I always search first.

Anyway, I have found probably a bug, if you take a look again on the page http://dev.gurudba.com/index.php/portfolio/microsoft-outlook-2/ you will notice at the bottom of the page 4 orange Icons ( like Accès illimités … ) that page is by the way a portfolio and starting now we cannot see all components as before it is like the VC is limited on the height part, can we change the value to get something longer and see the components, see the attach image.

regards
Eric

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August 25, 2015 at 16:49 in reply to: Menu doesn't appear like home page #74548

cloudthc
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August 25, 2015 at 15:38 in reply to: Menu doesn't appear like home page #74529

cloudthc
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August 25, 2015 at 01:46 in reply to: Menu doesn't appear like home page #74446

cloudthc
Participant

Hi,

sorry but we don’t have any 40x padding.

Check at the screen capture.

regards
Eric

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August 25, 2015 at 01:37 in reply to: Menu doesn't appear like home page #74444

cloudthc
Participant

Hi,

we have today upgraded Kelo theme to your last recent release and we will still have the same issue.

The header is not check or we didn’t change anything, the home page ( http://dev.gurudba.com ) we can see the top menu but we have a white section for the other pages (example: http://dev.gurudba.com/index.php/categories/) .

How to solve this asap ?

Regards
Eric

August 12, 2015 at 16:00 in reply to: Portofolio limited to 10 images #72702

cloudthc
Participant

Hi,

Thank you, that resolved by issue.

Regards
Eric

July 30, 2015 at 19:51 in reply to: How to update Visual Composer to latest release #70811

cloudthc
Participant

Hi,

What is that archive exactly?

Regards
Eric

July 30, 2015 at 18:43 in reply to: How to update Visual Composer to latest release #70781

cloudthc
Participant

Hello,

Can you please come back asap like today because now we are starting to be late in our delivery.

Regards
Eric

July 30, 2015 at 17:06 in reply to: How to update Visual Composer to latest release #70752

cloudthc
Participant

Hello,

The issue that I have currently is we cannot use Orbit 1.4 and even 1.3 because your product is too old, we need to upgrade the composer 4.6.x otherwise we have some issues with your product, we need the orbit as well because it gives us we need and as well yours.

Provide us an upgrade of your product please.

Thanks
Eric

July 22, 2015 at 22:29 in reply to: Menu doesn't appear like home page #69512

cloudthc
Participant

Hi,

It worked, thanks appreciated!

Regards
Eric

July 22, 2015 at 22:22 in reply to: Menu doesn't appear like home page #69509

cloudthc
Participant

Hi,

Yes!

The current setup is “Hide Header”

What is the next step ?

Regards
Eric
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cloudthc

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