Forum Replies Created

Viewing 40 posts - 14,681 through 14,720 (of 25,000 total)
  • Author
  • in reply to: Request your help please team :) #132243
     Laura
    Moderator
    Not marked as solution
    in reply to: How get the results style for a custom loop? #132242
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: edit menu #132237
     Laura
    Moderator

    Hello, only on homepage?
    You can change global styles at Sweetdate > Styling

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: phone number displayed #132232
     Laura
    Moderator
    This reply has been set as private.
    in reply to: Homepage not working #132230
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: I can’t see home page #132229
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, might be the captcha, let me know if you need anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Members – Change the select multiple #132227
     Laura
    Moderator
    Not marked as solution
    in reply to: space between main menu and logo #132225
     Laura
    Moderator

    Hola, no he podido iniciar sesión, Puedes revisar la contraseña?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: first steps with this theme #132221
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Modify the text in footer #132220
     Laura
    Moderator
    Not marked as solution
    in reply to: Disable Rollover on ICONS within Feature Item #132219
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: site dont remember mobile users after minutes #132217
     Laura
    Moderator
    Not marked as solution
    in reply to: Found 2 issues #132216
     Laura
    Moderator
    Not marked as solution
    in reply to: Removing Sections under ‘Top Members’ #132213
     Laura
    Moderator

    Hello, its at Sweetdate options, styling

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BP Profile Search drop down list selecting items #132212
     Laura
    Moderator

    Hello, so the issue is that they show as a checkbox and you want it a dropdown? I tested it but didnt see any issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Urgent – Home Page Broken #132210
     Laura
    Moderator

    Hello, please share admin credentials so i can help you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Homepage not working #132120
     Laura
    Moderator

    Hello, i see you are missing the search form, go to Sweetdate > Buddypress and import buddypress fields, then save. Now select which fields to use at the form 🙂
    At Sweetdate > Homepage you can choose what type of form do you need

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Members – Change the select multiple #132117
     Laura
    Moderator
    Not marked as solution
    in reply to: first steps with this theme #132116
     Laura
    Moderator

    Hello, 1- you will need to change the whole dashboard, disable visual composer by deactivating it and edit the page, remove visual composer elements and build the page with the shortcodes you want to use

    2- That would be custom development, you will need to change the style and some php files, i suggest to hire a developer that can do this for you 🙂

    3- I do not know if we will have those restrictions as the website already has a private restriction, because its an intranet / extranet theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Removing group menu item #132113
     Laura
    Moderator

    Hello, well right now thats the only solution, maybe if you hire a developer they can do it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Homepage not styled properly #132112
     Laura
    Moderator

    Glad to help! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: User Groups doesn’t complete process #132110
     Laura
    Moderator

    Hello, please attach the log as a text file 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: space between main menu and logo #132108
     Laura
    Moderator

    Hola, puedes pasarme acceso para que lo revise?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Change in the form of home #132104
     Laura
    Moderator

    Glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background Pic #132101
     Laura
    Moderator

    Hello, the members will only count when they login for the first time 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Members – Add anchor text into navigation #132071
     Laura
    Moderator
    Not marked as solution
    in reply to: phone number displayed #132044
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: KLEO V4.0.8 & Woocommerce template out of date #132003
     Laura
    Moderator

    Hello, do not worry about that, with the new version of KLEO it will be resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Removing group menu item #131996
     Laura
    Moderator

    Hello, check the following: https://buddypress.org/support/topic/changing-group-tab-display-defaults/
    Let me know if it helps 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BP Profile Search drop down list selecting items #131994
     Laura
    Moderator

    Hello, test it with default wordpress theme, does it happen?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Found 2 issues #131993
     Laura
    Moderator
    Not marked as solution
    in reply to: User Groups doesn’t complete process #131992
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to Center Kleo “Total Members” Icon #131991
     Laura
    Moderator

    Hello, lets stay at the other post please 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: first steps with this theme #131988
     Laura
    Moderator

    Hello, i did not understand the first question, can you explain a bit more?
    2- can you share a screenshot?
    3- That requires custom development, or maybe a third party plugin that allows you to do it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: I can’t see home page #131987
     Laura
    Moderator
    Not marked as solution
    in reply to: Homepage not styled properly #131984
     Laura
    Moderator

    Hello, sorry for the late reply. The menu is setup, attached how to edit it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Issues with my Site #131983
     Laura
    Moderator

    Hello, done, added this to your frontpage CSS

    COPY CODE
    
    .kleo-transform .one-by-one-animated .start-animation .el-appear, .kleo-transform .kleo-thumbs-animated.th-appear img.start-animation, .kleo-transform .start-animation.el-appear {
        -webkit-animation: none !important;
        -moz-animation: none !important;
        -o-animation: none !important;
        animation: none !important;
        opacity: 1;
        -moz-transform: none !important;
        -webkit-transform: none !important;
        -o-transform: none !important;
        transform: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 14,681 through 14,720 (of 25,000 total)

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