Laura

[Laura]

Should be fixed, please check 🙂

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Laura Solanes - Graphic Designer and Web Designer

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Laura]

Not marked as solution

[Laura]

Hello, i checked but right now this cannot be done without custom development as the banner doesn’t fit when the header is scrolled, you would need to hire a developer to change the header for you

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Hello, if you are getting an error when trying to delete bbpress, maybe there is a custom code added to your functions.php or any other plugin related to bbpress.

Please open a new ticket at the new support site as we are not going to work on this one anymore.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, sorry for the delay in getting back to you, could you please send me ftp access so I can check the code?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, shared the answer at the new platform, Closing this ticket

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, the issue of the <br> at loco translate might be a bug of the plugin, we never saw this before and i’m not sure the cause of this.

About the strings, if you try to change them again, it doesnt take any effect? I’m talking about Loco Translate, i can check it out again for you if it doesn’t work. Please translate at Sweetdate child.

The child theme is not actually related to language files, then changes you do to it its basically copy main theme files, paste it there so its saved and are not changed by any update, its like storing your changes, following the same path of folders so its exactly like the main theme, then the change would take effect.

For language issues or string changes, you need loco translate. Like i did before, click SYNC and then search for the string

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Hello, please check it should be changed now, i created the language files again. Changed at theme and buddypress plugin.

You see it at both because for buddypress it shows all string and as we change the template of some buddypress pages the it appears at theme language too.

Always clear cache after a change so you can see it.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Glad you could resolve it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, i’m sorry i do not understand what you mean with “i can to do with field logic ?”.
About the audio, the media tab is for rtmedia photos only.

The add profile information article explains that you need to add the code to the child theme, you do not have the child theme activated at your site, this means that any change wont be saved if you update the theme.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, i see the issue, please go to wp-content/themes/sweetdate/buddypress/members find register.php
Copy it and paste it at the child theme following the same folder path just as you did for the register form.

Find the words at line 73

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, to add fields under member image check https://archived.seventhqueen.com/sweetdate/article/add-profile-information-member-name-members-directory

Right now man search woman only and woman search man only is not available, you would need to hire a developer to do this for you.

You can add audios to Media section using rtmedia plugin

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Hello, you should be able to create tickets now 🙂 Please create a new one with your question

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, WPML is more for multilanguage while Loco Translate is just a translation tool that can also be used to rewrite strings of the same language.

For the string not changing, please share wp-admin access so i can test it

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Hello, i understand its a bit confusing but we do use the plugin Loco Translate to reword strings. It can be used for translating and also for rewording, the key is to “translate” your own language. SO if you go to Loco Translate – Themes – Sweetdate – Edit English language, then you will be able to reword strings.

About the new support site, we will check your account and let you know.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello,
for GEO WP please make sure you have it setup correctly, did you add google maps api to the settings?

For audio at users profiles, you can use rtmedia plugin 🙂

I do not understand the rest please share more details

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello ,so you are trying to change “Setup your account” ? You canchange this using Loco Translate plugin, just edit your own language to change the string. Check at Sweetdate and k elements plugin using Loco Translate.

About the new support, tickets are created correctly, you need to register, put your license and at your dashboard, click at My Tickets and Submit new ticket, here is a direct link https://my.seventhqueen.com/dashboard/submit-ticket/

Fill the required fields and send it.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, i see the search correctly, did you resolve it?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Happy to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, we always work at child themes, i want to check why is not working for you

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Glad to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Hello, can you share ftp access so i can check it out?
Please also share the text you want to use

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, please try by adding this to style.css of child theme

COPY CODE

.top-links {
    display: none !important;
}

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Hello, please try to add the social icons so i can see it at your site and check what we can do 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, here it is, add to style.css of child theme.
Note that if you change the menu items the code needs to be updated because it uses the menu item ID

COPY CODE

li#menu-item-13239 {
    display: none;
}
li#menu-item-13243 {
    display: none;
}
li#menu-item-13238 {
    display: none;
}
li#menu-item-13250 {
    display: none;
}
.logged-in li#menu-item-13239 {
    display: block !important;
}
.logged-in li#menu-item-13243 {
    display: block !important;
}
.logged-in li#menu-item-13238 {
    display: block !important;
}
.logged-in li#menu-item-13250 {
    display: block !important;
}

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Not marked as solution

[Laura]

Not marked as solution

[Laura]

Happy to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Happy to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Not marked as solution

[Laura]

Not marked as solution

[Laura]

Hello, do you mean the black top bar? This is wordpress admin bar, please check at Sweetdate – Misc

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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