Forum Replies Created

Viewing 40 posts - 19,401 through 19,440 (of 25,000 total)
  • Author
  • in reply to: new cover photo makes the text areas unreadable #92741
     Laura
    Moderator

    No problem, glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: translation and menu language switch #92740
     Laura
    Moderator

    Hello, yes you could use both of them
    Loco Translate is to translate the site strings and Q Translate X (not q translate) is to offer different language versions for posts, pages, visual composer…

    When you install & activate Loco Translate you will see the menu item at your dashboard, click and then select your language at the theme or click add language then start translating. When finished, click save

    For the menu switch, activate Q Translate X ( Also install the extra plugins suggested by Q Translate X and navigate to Appearance > Menus and you will see the switch at the sidebar, if not, check at the top of the page “Screen options” Click it and make sure that Q translate X is selected

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Few question related to theme layout #92739
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Few question related to theme layout #92738
     Laura
    Moderator

    Hello, your first post credentials are private

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Icons Profile #92737
     Laura
    Moderator

    Hello, already helped with a lot of custom requests and we do not have much time for them, i can help you with anything related to the theme and can only help with small extra requests, did a lot more but for this i suggest to hire a developer to o those changes as they are related to the custom css
    Let me know if you need anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: rtmédia #92735
     Laura
    Moderator

    Hello, here it is 🙂

    COPY CODE
    
    .rtmedia-comment-content a {
        color: white !important;
    }
    

    Add to style.css

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: KLEO IS VERY MAKE SITE VERY SLOW #92734
     Laura
    Moderator

    Hello, it is not, its weird that you cannot see it…
    Here is the post content

    Hello, is very common to see topics related to website speed, and about how KLEO is slow. e nee to clear that this is wrong, a way to understand a bit more how your site speed works, please check out:
    https://archived.seventhqueen.com/forums/topic/slowest-theme-ever/#post-74406

    Not everyone knows how to speed up a website, and if you plan on having a lot of traffic, you probably need help on this.

    Please, know that our themes are built as fast as we could and as clean as it can be. Our team takes a lot of hours, days, weeks of work to create something unique, beautiful, functional and its even fast.

    The issue here is when you add plugins to your website and those plugins add a lot of features, some of them are complex and heavy, that is the way your site starts to be slow.

    The fix sometimes is very simple, from deactivating plugins that you dont need, optimizing your images etc…

    With this topic, my plan is to give some free help to people that didnt had luck trying to speed up the site or dont know where to start.

    Please, know that this is a service i offer for free and it can take some time to complete, as is not part of the support we offer, it will be in a queue.

    Tips to speed up your website:

    – Deactivate plugins that you dont really need
    – Optimize your images ( Smush it plugin or any other )
    – Use a caching plugin ( W3 Total Cache or any other )
    – Use a CDN like Cloudflare, MAXCDN…
    – Change to a better hosting plan or company ( wpengine, hostgator ) ( vpn, dedicated hosting, shared hosting for blogs and small sites )

    Also, i will only offer this to those clients that have tried at least the tips above, with no luck.

    You need to know that:

    – This service is not included in the support, so understand that it can take some time to complete, and that i can accept or NOT accept your request.
    – You already tried the tips we suggested with no luck, and you really need help
    – You wont share your admin credentials in this post, but by mail only to the mail posted by me.

    Also, if you are happy with the service results, dont forget to rate us and give us a nice comment on themeforest 🙂

    Mail requests and wordpress credentials ONLY to: laura@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search form #92733
     Laura
    Moderator

    Hello, glad it helped 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Private message #92732
     Laura
    Moderator

    Hello, no problem, glad i could help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: RT Media layout issue #92731
     Laura
    Moderator

    Hello, glad you could resolve it 🙂
    Let me know if you need anything

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Icons and underlining the column below. #92730
     Laura
    Moderator

    Hello, i have tested again and i do see it, added to a button perfectly.
    Are you using the KLEO Button element?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: changes #92727
     Laura
    Moderator

    Hello, question 3 was included in the css but seems like it didnt take effect, try this:

    COPY CODE
    
    a#recently-active-members {
        display: none !important;
    }
    a#popular-members {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Image in friendship button #92726
     Laura
    Moderator

    Hello, can you share a website url and a demo user so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: EDIT BUTTONS #92723
     Laura
    Moderator

    Hello, you can change the forums slug in your bbPress settings. Go to Setting > Forums in your dashboard and change the default value in “Archive Slugs” and “Single Slugs”
    I didnt understand the widget question, but i think you mean show/hide widgets depending on what page you are?
    If so, try https://es.wordpress.org/plugins/widget-visibility/
    About the filter, this would be possible with some kind of addon or manually. For the auto expire you will need to contact a developer

    Let me know if you need anything more 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Run the score match #92720
     Laura
    Moderator

    Hello, please go to Sweetdate > Matching and edit the numbers and add the fields you want to count
    About sending notifications this is not available right now

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: login user and login collaborator #92684
     Laura
    Moderator

    Hello, he can go to yourwebsite.com/wp-admin to access the dashboard. If he doesnt have access then check out if you have any plugin that could change role permissions. Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sweetdate & WP4.4 #92681
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Horizontal Saerch Button #92659
     Laura
    Moderator

    Hello, i do see the search button, screenshot attached

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Woo commerce Product Tags #92655
     Laura
    Moderator

    Hello, what do you mean by products pages? You do not want products?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Templatera #92654
     Laura
    Moderator

    Hello, have you tried with another theme to see if the issue is the Templatera plugin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Spam sign up #92610
     Laura
    Moderator

    Hello, try:
    https://wordpress.org/plugins/buddypress-nocaptcha-register-box/
    And
    https://wordpress.org/plugins/spam-destroyer/
    or
    https://github.com/pixeljar/BuddyPress-Honeypot
    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sideways Avatar Images #92604
     Laura
    Moderator

    Hello, i see but the image is actually like that, its not being rotated by css
    Did you try to upload one and test it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Woocommerce Price #92580
     Laura
    Moderator

    Hello, do you mean bigger font size?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Demo content/menus #92574
     Laura
    Moderator

    Hello, please go to themeforest > account > download
    And click at All files
    Then open the .zip to find the demo content folder

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Only registered members can view groups #92573
     Laura
    Moderator

    Hello, at Sweetdate > Memberships
    When you have paid memberships activated you will see it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ipad login and redirect to not login #92572
     Laura
    Moderator

    Hello, seems like a cache issue, do you have any cache plugin?
    If you share credentials i can take a look 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Homepage width #92571
     Laura
    Moderator

    Hello, i see you have a custom members-loop file, so that column issue is because of oyur change, just delete that file and the default members-loop will appear

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: translation and menu language switch #92316
     Laura
    Moderator

    Hello, please try using Loco Translate plugin and for multi language try Q Translate X ( Includes language switch menu item )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Several Theme Related Questions #92315
     Laura
    Moderator

    Hello, maybe try

    COPY CODE
    
    div#item-body {
        margin-top: -730px !important;
        position: absolute !important;
        margin-left: 665px !important;
    }
    div#object-nav {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Additional membership level restriction #92312
     Laura
    Moderator

    Hello, yes, exactly 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: RT Media layout issue #92311
     Laura
    Moderator

    Hello, my screenshot is made at your site.
    I do not see any issue, everything works as it should. If you want a style change for rtmedia it would be a custom request as we didnt create rtmedia

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to Disable Profile Dropdown Menu #92309
     Laura
    Moderator

    Hello, this will delete both

    COPY CODE
    
    ul.button-group.radius.right {
        display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Main Menu disappears in mobile view… #92308
     Laura
    Moderator

    Hello, by default the menu at mobile its not sticky, so i think it was custom code you added
    Maybe this css helps

    COPY CODE
    
    .is-sticky {
        position: fixed;
        margin: 0px !important;
        z-index: 1;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Few question related to theme layout #92307
     Laura
    Moderator

    Hello, it might be because of the file name or the location, did you check out if its in wp-content/languages/themes
    as sweetdate-xx_XX.mo/.po ?
    Have you tried translating other plugins that might be related to it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do I update the website #92306
     Laura
    Moderator

    Hello, well then you can update it manually using ftp or file manager.
    If you prefer i can do that for you but you would need to create a new topic with your ftp credentials

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: rtmédia #92303
     Laura
    Moderator

    Hello, didnt know you wanted to change the name, please use this and change as you prefer 🙂

    COPY CODE
    
    .username a {
        color: white;
    }
    

    Also thought you might want to change the button attached so here it is

    COPY CODE
    
    a.btn.btn-highlight.form-submit {
        color: white;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Business Directory Membership #92302
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Group page navigation #92252
     Laura
    Moderator

    Hello, as its not something that is in the demo i need to check it out at your website an as i know it was offline?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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