nmedsoc

[nmedsoc]

Thank you very much for your help Radu.

[nmedsoc]

Steps to reproduce:

Upload dynamic.css to uploads/customstyles

Observe that on the front page CSS functions load correctly (no strikethrough of text and colours correct)

Make changes in Themes > Customizer to colours (they load correctly in customizer) click save and publish.

Observe that dynamic.css has been deleted from uploads/customstyles and css doesn’t load correctly.

[nmedsoc]

I have confirmed the problem:

uploading the dynamic.css file from the offline assets to the uploads folder. works.

Then making a change via customizer causes this file to be deleted.

Thus it is definitely the theme not the host.

[nmedsoc]

The dynamic.css file should be in that folder, but it is not.

Putting it there ‘fixes’ the problem, the CSS file then gets deleted.

[nmedsoc]

No.

I changed the upload path ‘back’ to try and refix.

It is not fixed.

My host says there is no problem with permissions but: NetworkError: 404 Not Found – http://www.medsoc.co.uk/wp-content/uploads/custom_styles/dynamic.css?ver=4.0.8

It appears the theme is deleting the CSS file.

[nmedsoc]

I have managed to change it back to how it was.

And it works as the CSS should.

However changing the media upload folder to wp-contents/uploads causes this to break

[nmedsoc]

I am now unable to edit the media storage in http://www.medsoc.co.uk/wp-admin/options-media.php back to “/home/hp3-linc3-nfs2-y/670/714670/user/htdocs/wp-content/uploads”

I have requested support regarding file permissions from my host and they have responded but they need more details regarding the permissions error – can you help.

[nmedsoc]

Hi thanks for your help so far,

Could you please give some more information about the problems with permissions? 0755 is correct I believe.

Your temporary solution was to change the media storage area to: /home/hp3-linc3-nfs2-y/670/714670/user/htdocs/wp-content/uploads

However this breaks file uplaods, and once this was changed all CSS changes are reset.

Please can you advise.

[nmedsoc]

Okay apologies,

Try

http://ftp.medsoc.co.uk
admin@medsoc.co.uk
A2ziUo2dCCswR

Just tested and works for me.

Regards,

[nmedsoc]

Thanks. I await reply.

[nmedsoc]

Hi,

Having checked – it appears the dynamic css file is being deleted by the theme.

As you posted (image) it isn’t present. After uploading the dynamic css file from the kleo raw files, changes are made to the website, however after using ‘Customizer’ the CSS file disappears and the changes are lost.

FTP details:
HOST: medsoc.co.uk
seventhqueen@medsoc.co.uk
6UtykqJvv6akL

[nmedsoc]

Posted to the team – they have confirmed caching is disabled.

I have disabled both Cloudflare and purecache.

Link: http://www.medsoc.co.uk/societies/

Images attached.

[nmedsoc]

Thanks – I’ve posted this to my hosts technical team. Thanks

[nmedsoc]

Thanks for your help.

I have disabled both cloudflare and caching plugins as well as all cache through my host.

I will see if this helps.

[nmedsoc]

Hi,

Thanks for your reply and support 🙂

Admin credentials are posted above. vqfh9v is the login.

Just attempting to change the background header to a light grey, and the header links to black (currently blue). I make these changes in Customizer but they do not transpire to the website; it looks completely different whether logged in or ‘incognito’ – the main background is red for example..

[nmedsoc]

I”m using Siteground one of the most stable wordpress hosts?

I’ll contact them..

[nmedsoc]

hi,

I included admin details in my original post.

Login: vqfh9v

password: {jYu3K75V4u7

[nmedsoc]

Added to the problems I’m having above, and your previous solution of offering custom CSS.

I don’t believe a ‘premium responsive theme’ that you’re offering should have to have these additions made to it.

As mentioned, also the demo content doesn’t install to represent the demo themes you have built.

Does seventhqueen offer a money-back guarantee, or should I pursue this through themeforest – as I am disappointed thus far.

[nmedsoc]

When logged in the menu bar button also isn’t visible.

I installed the demo content from the Community site however I have had numerous problems since then.

[nmedsoc]

When logged into the admin portion of the site, the main page background is white with black icons.

However when not logged in, the icons are red with a pink background.

[nmedsoc]

Hi,

Thanks for your reply.

Basically the customiser doesn’t seem very responsive.

If I change the link colour, (currently blue) to black it changes in the preview in customizer but won’t save.

The background colour is inconsistent and doesn’t save well either but is now white.

Any of the pages from the menu bar; http://www.medsoc.co.uk/about/

[nmedsoc]

Another comment – can’t seem to create a new thread myself.

I can’t get the ‘demo content’ to work with Go Pricing – I get ‘Oops Something went wrong’ after trying to install the selected files.

[nmedsoc]

And.. I managed to fix it myself.

I re-uploaded the plugin – and updated it.. Thanks

[nmedsoc]

Hi Laura,

I’m looking to update Go Pricing to the latest version – as i’m having trouble importing demo data.

Could you help with this?

Regards,

Ben

[Author]

Posts