Forum Replies Created
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Hi Radu,
The PW was changed over the weekend. My apologies for that. It’s reset back to that PW now.
Thank you,
AngelaThat’s awesome Radu! Thank you!
1. Is there a simple way for me to place a message there for people who don’t have a subscription? OR a way to not display the ‘My Subscriptions’ header if they don’t have a subscription?
2. I created a new test user account and added them to a membership plan without a subscription. On this same admin page there is a ‘cancel’ button next to the membership. Our membership plans are paid in full so I would like to eliminate the possibility of someone accidentally canceling their access. Can you please tell me how I can remove that ‘cancel’ button?
I’ll post the account info in another message so this question can be viewed by others who might have the same question.
Hi Laura,
I’m not at liberty to share FTP access. Can I upload whatever files you need here?
Thanks much!
AngelaJust to follow-up in case anyone else has the same question…
I received a response via the original thread post (linked in my first comment). For now this can only be edited via the main file.
Thanks for your help Laura!
Angela
Thanks Abe. It definitely works when I change the main file. Hopefully I can remember to continue to do this with updates.
Angela
Hi Abe,
I have attempted to edit the menu cart ‘go to the shop’ button in the manner you have described here but the changes are not taking. I am uploading the edited config.php to kleo-child > lib > plugin-woocommerce.
I changed the link to a URL from my site and changed the text on the button but neither of those changes are showing up. (I cleared my cache also; still no change.) Can you please tell me what I am missing?
Thanks!
That’s obviously what I did because it works fine now. Wow. I’ll keep that test in my back pocket. Thank you for your help!
Radu,
The solution ended up being almost exactly what you suggested in the beginning and probably something I could have been able to figure out if I knew enough about code. Thank you so much for your help!
This was added to the style.css in the kleo-child folder to give full control over the video output size:
embed,iframe,object,video {max-width: none;max-height: none;}
Cheers!
AngelaHi Radu,
I just received a message from s3 Media Maestro stating they resolved the issue. I am unable to view the fix at the moment but wanted to let you know this happened before you put any additional efforts in.
I will post again when I can confirm the solution to be valid and share the fix or ask for additional help.
Thanks much for your time!
AngelaHi,
I just tested and am able to login with the credentials. Did you notice the URL was different? It isn’t a dot com. Maybe that’s what is causing the issue?
Thanks!
AngelaRadu,
I’ve been viewing with Safari & Chrome. Firefox does the exact opposite and makes the video extremely tiny. 🙁
Radu,
I have discovered something new that may help. It’s the actual media player that is not resizing. When the code you provided is implemented the video does resize inside of the player. Are you able to tell me what code to use in order to adjust down the size of the video player?
Thank you.
Hi Radu,
I am not at liberty to provide admin credentials. Can you please tell me what information you need so I can provide it to you?
Thanks!
Hi Radu,
The site is not live. Is there something I can send that will allow you to see what you need to see? Thank you for your help!
I’m also experiencing the issue described here. It would be great if you could solve both of these. 🙂
https://archived.seventhqueen.com/forums/topic/video-post-display-issue
Okay. I was under the impression that nothing was being done. I understand now. Thank you for explaining.
Can you please explain to me why it is necessary to wait until the next Kleo update with no determined date?
One of the reasons I was willing to pay the cost of the Kleo template was because it included the plugins. Now I’m sitting on something that is broken and has a fix but I don’t have access to it.
