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Viewing 40 posts - 2,561 through 2,600 (of 11,328 total)
  • Author
  • in reply to: Uploading Group Avatar #90437
     sharmstr
    Moderator

    1 – Schedule downtime and check.

    2 – What version of Kleo?

    3 – In almost all cases that I’ve seen this, its been a plugin causing a jquery conflict.

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    in reply to: Duplicate xProfile fields on register page #90431
     sharmstr
    Moderator

    You’re installing new plugins on a live site without testing? Brave 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Landing Page #90427
     sharmstr
    Moderator

    Set up two sections on your home page. Use the Content By Usertype shortcode to control which section is shown depending on if the user is logged in or not.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Custom Headers per Section #90421
     sharmstr
    Moderator

    Sorry, forgot to mention… I noticed in your mockup you say that the side bar will be sticky. It wont be. It will be the standard non-sticky Kleo sidebar.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Custom Headers per Section #90419
     sharmstr
    Moderator

    Create separate pages for each category.

    Set each page to use the right sidebar template.

    In each page, scroll down to the Header content (optional) section and use the rev slider shortcode

    COPY CODE
    
    [rev_slider alias="HomeFullwidth"]
    

    Change the alias to whatever the slider name is.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Uploading Group Avatar #90417
     sharmstr
    Moderator

    Have you done any troubleshooting? Here are the basics

    1 – Does it also happen with the WP 2015 Theme installed?

    2 – Are you running compatible versions of Kleo and Buddypress? Kleo wasnt BP 2.4 compatible until about a week ago.

    3 – Have you looked for plugin conflicts?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Updating to Rev Slider to 5.1 #90416
     sharmstr
    Moderator

    Your sliders wont be deleted. But you should always export them (like anything else) before upgrading.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Updating to Rev Slider to 5.1 #90415
     sharmstr
    Moderator

    The API key is setup on Themeforest using your account. Copy the API key into Theme Options.

    The purchase code isnt used.

    Update bundled plugins via Appearance > Install Plugins.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Duplicate xProfile fields on register page #90414
     sharmstr
    Moderator

    Moving because this isnt a Kleo bug.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Duplicate xProfile fields on register page #90413
     sharmstr
    Moderator

    Does it also happen with the WP 2015 Theme enabled?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Problem with Groups creation #90385
     sharmstr
    Moderator

    Its not strange. You are running Kleo 3.0.9 which isnt compatible with Buddypress 2.4. Upgrade.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: How to get new release #90364
     sharmstr
    Moderator

    The version you’re using doesnt work with Themeforest auto update anymore. This change was made months ago. You’ll have to FTP the update to your server. Once you do that, auto update will work again.

    https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Filter for Category #90363
     sharmstr
    Moderator

    I’m sure its not the only option. I suggested it because I’m familiar with it. I use the parametric search functionality with ajax results update to do my filtering. You should do your own research to find a solution that works best for you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: POrtfolio #90362
     sharmstr
    Moderator

    Get Kleo and VC up-to-date.

    Though it wasnt causing the issue, you did have custom page enabled, but didnt set a page. For now, I disabled it and the portfolio archive is displaying correctly (ish).

    As far as updating goes, you aren’t receiving auto update notifications because you are on an old version of Kleo that doesnt work with a change that Themeforest made. You’ll have to update via FTP. Once you do that, you’ll start receiving notifications again and wont have to FTP updates. https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

     sharmstr
    Moderator

    You can use google analytics as long as its not throwing errors. With that code removed, you can now upload images. Disabling the activity privacy plugin fixed the upload button. That plugin is not supported by Kleo.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

     sharmstr
    Moderator

    As the error indicates, it cant find your upload folder. Make sure it exists and the permissions are set correctly on it.

    Remove the google tag code you’ve added.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: home-screen button #90309
     sharmstr
    Moderator

    You need a plugin for that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Too much space on mobile device #90308
     sharmstr
    Moderator

    No problem. Glad you sorted it out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

     sharmstr
    Moderator

    The upload is throwing a 404 error on your upload directory.

    Your google tag manager code is throwing a jquery error which is breaking the form.

    See attached.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    in reply to: get-connected-vertical-form #90301
     sharmstr
    Moderator

    Its not a slider. You can import the demo page by going to WP Admin > Appearance > Kleo Demo > Import Specific page > Home Get Connected Vertical

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Filter for Category #90297
     sharmstr
    Moderator

    There’s no category filters for Kleo Posts. You’ll have to find a different solution. Since you’re using the types plugin, check out their views plugin. I’m using it on a few of my sites for filtering.

    The kleo posts shortcode has 3 display options. There isnt a item design option that lets you customize beyond the 3 options.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Remove Gravatar References #90296
     sharmstr
    Moderator

    Read this to disable gravatars: https://bp-tricks.com/snippets/completely-disable-the-use-of-gravatars-on-your-buddypress-site/

    And to change the message, you need to translate BP: https://codex.buddypress.org/getting-started/customizing/customizing-labels-messages-and-urls/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: blog layout #90295
     sharmstr
    Moderator

    Use the kleo posts shortcode instead of the VC post grid shortcode.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Menu on mobile isn’t expanding… #90294
     sharmstr
    Moderator

    For the menu, put this in your quick css

    COPY CODE
    
    @media (max-width: 991px) {
    .header-color .navbar-nav li .caret:after {
        color: #fff !important;
    }
    }
    

    I’ll assign this to someone who can answer your question about the contact form.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Removing KLEO Appearance Theme Pages and Menus #90293
     sharmstr
    Moderator

    If you mean pages as in whats found in wp admin > pages, you only need the ones you want to use. You can delete any menus you dont want to use as well.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Turning off login popup #90292
     sharmstr
    Moderator

    You can either change your login link to a custom link that points to wp-login.php or you can do a search here for the solution to add your social login buttons to the pop-up form. Its been discussed several times.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: drop down messages in menu? #90291
     sharmstr
    Moderator

    No its not. I’ll move this to the feature request forum.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Popup Login Stopped Working #90290
     sharmstr
    Moderator

    Could be a jquery conflict with one of your extra plugins. Try disabling them, clearing your server cache (if you have it) and see if that fixes it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: removing “archive” from categories page title #90284
     sharmstr
    Moderator

    You can translate the read more into anything you want it to say. https://archived.seventhqueen.com/documentation/kleo#translation

    Do you still need help with removing ‘archive’ or did the solution provided work for you?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Too much space on mobile device #90283
     sharmstr
    Moderator

    I’m not seeing the gaps you’ve described. Have you changed the page since posting this?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Automatic update #90215
     sharmstr
    Moderator

    Awhile back, themeforest updated their auto update code. You need to update via FTP one time to get the current themeforest code. From then on you’ll receive auto updates.

    https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: wrong password produces error #90211
     sharmstr
    Moderator
    This reply has been set as private.
    in reply to: wrong password produces error #90210
     sharmstr
    Moderator

    The problem is your server cache. I’ll respond privately with the error.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Buddypress Activation Link #90178
     sharmstr
    Moderator

    Your link has a space in it. It should have a ? instead

    http://www.test.com/login/attivato/?2750cee2a1b6f7ee5533299f5b7d6e8d/

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    in reply to: How to fix the order of Groups on Kleo’s Front Page #90143
     sharmstr
    Moderator

    Buddypress introduced caching a few updates ago. Probably has something to do with that.

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    in reply to: Send a mail at all buddypress members #89989
     sharmstr
    Moderator

    That’s not built into buddypress. Alternatives are discussed on their forum.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Registration #89981
     sharmstr
    Moderator

    https://wordpress.org/themes/twentyfifteen/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Registration #89975
     sharmstr
    Moderator

    My point is that if it doesnt work with the WP 2015 Theme, then its not Kleo code that’s causing it. (Which we already know because Kleo doesnt touch registration unless you use the fb stuff.) To say that you’re only using the recommended plugins is not accurate. I can see that you have social login plugin. I’m trying to assist you with some basic troubleshooting. The same steps I go through when I’m trying to figure out issues with my sites.

    Back to troubleshooting. Disable all plugins except for buddypress. Enable the WP 2015 Theme. Go through registration and see if it works or not.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Testimonials formatting #89970
     sharmstr
    Moderator

    No. In VC its called Kleo Posts

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    in reply to: Primary Button in NavBar #89963
     sharmstr
    Moderator

    put !important in your css

    height: 40px !important;

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