shimray

[shimray]

~Update~

Thanks for your time…. After checking around, the problem was with enabling lazy load in Jetpack settings. Image crop is now working in both desktop as well as mobile browsers.

Thank you.

Rgrds
Shimray

[shimray]

Update Post

while i tried earlier, it was working. But now it stopped working again.

I have deactivated cache plugin
Deactivate performance and speed modules at theme options and also activated development mode at theme options.

But it doesnt seem to be working. hmmmm

[shimray]

Hello,

Thank you for your support. Deactivating cache plugin or activiating development mode works.

So I had decided to use the cache plugin and activating the development mode.

My question is, what exactly is theme development mode? Will activating it have any impact on live websites?

And one more issue i ses is that, cropping profile pic from mobile browsers isn’t really working. All i can see is just a small dot which makes it hard to crop. Pls see the attachment. Just wondering if the issue is with just mine or for everyone else.

regards
Shimray

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[shimray]

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[shimray]

Dear Radu,

Thank you for testing.

However i’m still facing the same problem. I have cleared my cache and even tried with other new phones as well.

Don’t know why this problem still persist and the weird thing is, everything is fine when login from desktop browser.

Thank you all for your time.

regards
Shimray

[shimray]

Ok thanks

[shimray]

Hello,

I have done everything I can and cross checked everything. Like i mentioned earlier, there is no problem when i connect it from laptop browsers. The only problem is when trying to register or login from mobile browsers.

Really confused where the problem is,…

Have you guys tried login in to my site https://tangkhulonline.com/ from your mobile browsers? Can you guys do that and see if it works?

Thanks

[shimray]

Thank you for the quick response.

I’ll get in touch with the plugin developers.

regards
Shimray

[shimray]

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[shimray]

Thank you for the prompt response. Looking forward for the solution.

I checked the comments section in Themeforest and there seems to be also someone with the same issue. As i was unable to find the answers in the comments section of the product page, I had opened a ticket.

Anyways, looking forward for the solution.

Thanks

[shimray]

Hello,

Kindly find the screenshots in the attachments.

Thanks,

regards
shimray

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[shimray]

Hello,

Thank you for the quick response. However please be informed that I had already done the necessary before posting this question. Like I mentioned in my query, it is working when i tried from the laptop. The only problem is when i tried registering from the mobile.

The problem still persists even after this troubleshoot.

thanks

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