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[Suite Com]

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[Suite Com]

Thanks for replying, Laura.

Hmm, strange. I’m still getting the same error.

Did you test the default VC « Icon » module or the « Kleo Icon » module? Because as I mentioned, the default Visual Composer icons do indeed work fine. It’s the Kleo Icon module that is buggy.

In the following private post, I’ll include a URL to a test page on my site where you may compare both side-by-side …

[Suite Com]

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[Suite Com]

Hello again,

It’s been 72 hours since my previous post.

If I supply you with admin credentials to the site in question, can you take a look and help me resolve it, please?

Thanks!

[Suite Com]

Hello!

We’re getting the same error.

There seems to be a bug in Kleo 3.0.8 that is preventing icons from displaying in the admin via Visual Composer. There is a blue rectangle instead. Search an icon doesn’t work, and the Category drop-down displays a “0”. Please see the attached screen shot.

They do display OK on the front end but only when added via shortcodes in Classic Mode, when makes me think it’s a VC-Kleo conflict.

This is probably the same bug reported here and here.

Thanks for your help!

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[Suite Com]

That works just fine!

Thank you very much for your help.

Great theme, and excellent customer service! I’ll be using this theme for a number of client sites 🙂

Cheers

[Suite Com]

Thank you for the very fast reply!

I had actually tried that and emptied the browser cache, but it still seems to be ignoring my child theme version of vc_templates/vc_row.php, in which I’ve set padding_top and padding_bottom to ” [empty].

Is there another mod I need to make somewhere so that KLEO calls my child theme’s vc_row.php instead?

Cheers!

[Suite Com]

Hi!

I’d like to follow up on this, if possible.

Is there a hack for preventing VC from automatically inserting “40” by default in the Top padding and Bottom padding for rows? My client prefers a more compact page layout, and it’s a bit of a pain to have to delete each “40” manually from each row.

Thanks in advance!

[Suite Com]

@RAdu Great! I can confirm that I can save changes to Theme Settings again. Thank you very much for your rapid assistance!

@jokerette VC is a great plugin (my clients love it; it’s transformed the way they administer their content) but it’s complex and frequently updated. As a result, I imagine it’s difficult for theme authors to keep up with all the updates. My fantasy is that WordPress will simply buy out VC and make it the default WP user interface 🙂 but WPBakery is making so much money, they’re probably too expensive for WP these days 😀

[Suite Com]

Thanks, jokerette, for your honesty and for deleting the e-mail. Hopefully this forum’s admins will quickly fix that problem, as well as our problems with this theme 😉

[Suite Com]

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[Suite Com]

Hi again,

Unfortunately re-installing WP 4.3 and setting permissions of the entire wp-includes folder to 755 didn’t fix the issue.

Whenever I try to save Theme Settings, I stil get the error “There was a problem with your action”.

I added the following code to my functions.php file:

add_filter( 'kleo_theme_options_ajax', '__return_false' );

… and that did make the error message go away, but my changes to Theme Settings are still not being saved.

FYI, after each attempt at a fix, I always clear the browser cache.

In my following (private) message I’ll provide you with admin access to my Website. Can you please take a look and let me know what’s going wrong?

Thanks in advance!

[Suite Com]

I’m getting the same error after updating to WP 4.3 and Kleo 3.0.7.

I re-installed WP 4.3 (no-content version) but the same error persists.

Thank you in advance for your prompt attention to this matter!

(I’d posted a similar comment here; feel free to delete it)

[Suite Com]

I was receiving the same error after updating to WP 4.3 and Kleo 3.0.7.

I added the above add_filter code to my child theme’s functions.php. That did indeed make the error message disappear. Now, however, when I make a change to Theme Settings and try to save it, the green “Settings saved!” message does appear, but it still does not register the change I just made.

Are there any additional fixes to make to get my changes to Theme Settings saved?

Thank you in advance for your prompt attention to this matter.

[Author]

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