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Viewing 17 posts - 1 through 17 (of 17 total)
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  • in reply to: Since upgrade, live Kleo elements aren’t working #171250
     Giohawk
    Participant
    Not marked as solution
    in reply to: Since upgrade, live Kleo elements aren’t working #170860
     Giohawk
    Participant
    Not marked as solution
    in reply to: Since upgrade, live Kleo elements aren’t working #170467
     Giohawk
    Participant
    Not marked as solution
    in reply to: Getting Error 404 – Page not found #133454
     Giohawk
    Participant

    Thanks guys,

    As per the above, issued seems to have been sorted by removing some edits to the htaccess file made by SimpleSSL plugin. De-activating the plugin was not enough – I had to manually delete from the htaccess file. Odd as we run that plugin on a number of other sites without issue, but hey! Seem to have no more 404’s at the moment. 🙂

    in reply to: Getting Error 404 – Page not found #129676
     Giohawk
    Participant

    Hi @Radu,

    Sorry to piggyback on this post, can’t seem to open a new one? I’m having the same problem – lots of random 404 errors on pages, and saving permalinks or refreshing etc might work intermittently, but it will start again at a random point in the future.

    Any ideas if currently, with current theme and plugins bundled, if there is a problem like this?

    Cheers

    in reply to: Site not formatting properly? #83978
     Giohawk
    Participant

    Thank you soooooo much! Appreciated beyond measure 🙂

    10/10 Once again for Kleo & the 7th Queen team!

    in reply to: Site not formatting properly? #83839
     Giohawk
    Participant
    This reply has been set as private.
    in reply to: Site not formatting properly? #83838
     Giohawk
    Participant

    Thanks Radu,

    FTP details are shown below in private post;

    in reply to: Site not formatting properly? #83738
     Giohawk
    Participant
    This reply has been set as private.
    in reply to: Site not formatting properly? #83541
     Giohawk
    Participant

    Hi Radu,

    Thanks for the reply, but unfortunatly that hasn’t worked. It’s a fresh install and it’s the first theme we’ve installed.

    I’ve tried it all the same and no joy, only recommended plugins are installed – tried deactivating all and also one by one and still no change?

    Any other ideas?

    Cheers

    in reply to: Menus suddenly not working? #45221
     Giohawk
    Participant

    Apologies guys – now resolved.

    Turned out a plugin I had for Woo-Commerce social coupon discounts had been causing the issue. It’s off and the problem is sorted 🙂

    in reply to: Menus suddenly not working? #45219
     Giohawk
    Participant

    Just as an update, on further inspection there are also other strange things going on here – for example, the way the articles usually sort of ‘pop up’ into the view of the user – this doesn’t happen now. You can see articles, but they are sort of ‘greyed out’ in the background. We’ve also now lost the ‘up to top’ arrow that use to follow you down the page.

    Really weird? Any help that could be offered would be amazing – we’re really desperate for a fix!

    Thank you.

    in reply to: Snow not working & Christmas header? #39746
     Giohawk
    Participant

    Hi All,

    This is embarrassing! I thought K-Elements was up to date but it appears it actually was not. Really sorry to have wasted your time – it works now!! ** red face **

    So sorry all – thanks for the help, excellent support! And the snow effect is incredible, thanks again so much!

    in reply to: Snow not working & Christmas header? #39720
     Giohawk
    Participant

    I’m using Google Chrome. I can’t share a link as it’s a private member’s only site but can provide login details for a keymaster / admin here if I’m ok to somehow privately send them through?

    in reply to: Snow not working & Christmas header? #39213
     Giohawk
    Participant

    Sorry, meant to say ‘If I click the ‘import demo content’..’

    in reply to: Snow not working & Christmas header? #39212
     Giohawk
    Participant

    Hi guys,

    All plugins are completely up to date and I’ve switched the snow feature on via the control panel – still no snow I’m afraid! 🙁

    Also, if I click the will it offer me the option to only import selected pages or is it going to import everything?

    Thanks for your help & suggestions, much appreciated!

    in reply to: K-Elements Conflicting With Visual Composer #18827
     Giohawk
    Participant

    Ok great – thanks for the update. Do we know when the next update is due?

Viewing 17 posts - 1 through 17 (of 17 total)

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