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I have now also done that. I deactivated and deleted the plugin. I’ve now installed it again, but it did not activate because it said there was a newer version available. I tried to update to the new version, but I’m STILL getting the same error that I posted in the initial post.
PLEASE fix this.
I can’t do that. There is no option to delete the plugin, only Update or Activate. Attempting to update or activate results in the same error I initially posted about.
After further investigation, it appears that a script that I had set to load in the JavaScript code section of the Theme Options was causing this issue.
This was the offending code. After removal, the page now loads correctly and the drop down menus work as expected.
COPY CODE<!-- Start of Mailchimp popup form --> <script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script><script type="text/javascript">require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us17.list-manage.com","uuid":"e079d75547b7b32b5d36f5c9a","lid":"5a7483555a"}) })</script> <!-- End of Mailchimp popup form -->An update: it appears that there is a jquery.js file that is not loading correctly. When I switch to other themes this goes away.
It appears to be only the Kleo-Child theme that is the issue.
The menus still work correctly when loading in a Firefox Private tab.
Kieran,
I believe that I’ve done everything that you asked. I’m still encountering this issue.
The style.css file is essentially empty, and the functions.php only contains the following:
<?php
/**
* @package WordPress
* @subpackage Kleo
* @author SeventhQueen <themesupport@seventhqueen.com>
* @since Kleo 1.0
*//**
* Kleo Child Theme Functions
* Add custom code below
*/
// FB Pixel Tracking Code
add_action( ‘woocommerce_thankyou’, ‘fb_pixeltracking’ );function fb_pixeltracking( $order_id ) {
$order = new WC_Order( $order_id );
$order_total = $order->get_total();
?>
<!– Start FB Tracking–>
<!– Facebook Conversion Code for Biome3D checkouts –>
<script>(function() {
var _fbq = window._fbq || (window._fbq = []);
if (!_fbq.loaded) {
var fbds = document.createElement(‘script’);
fbds.async = true;
fbds.src = ‘//connect.facebook.net/en_US/fbds.js’;
var s = document.getElementsByTagName(‘script’)[0];
s.parentNode.insertBefore(fbds, s);
_fbq.loaded = true;
}
})();
window._fbq = window._fbq || [];
window._fbq.push([‘track’, ‘6030603502137’, {‘value’:'<?php echo $order_total ?>’,’currency’:’USD’}]);
</script>
<noscript>
&cd[currency]=USD&noscript=1″ />
</noscript>
<!– END FB Tracking –><!— Product Page Image Slider Fix –>
function sq_remove_img_srcset( $attr ) {
if (! empty($attr)) {
unset($attr[‘srcset’]);
unset($attr[‘sizes’]);
}return $attr;
}
<!– END Product Page Image Slider Fix –><!— Fix for page width issue –>
add_filter( ‘kleo_theme_options_ajax’, ‘__return_false’ );
<!– END fix for page width issue –><?php
}Radu,
When we disable the CDN then it displays in 1440px width as desired. When we re-enable the CDN it goes back to 1200px. We want to continue using our CDN but also want to have the 1440px width. Is there a solution?
Thank you, it turns out that WooCommerce removed the option for dropdown shipping display options. I was able to regain it by installing this plugin: https://wordpress.org/plugins/woo-shipping-display-mode/
A workaround that I will implement soon is the assign all products to an ‘All’ product category and have the shop button in my menu go to the All product category page instead of to the product archive page.
That doesn’t really accomplish what I’m trying to do. What I really meant, now that I look at it, is I want my product archives page to have a filter for all of the products, but I don’t want the product pages to have it. ie, sidebar for shop page, no sidebar for product page.
Well hot damn. Installed that plugin to disable responsive images and now everything appears to be working the way it should be.
Any thoughts on what sort of plugin I should be looking for? And how to tell if it is causing a conflict? It’s happening on another site of ours using Kleo, http://www.fargo3dprinting.com
It has pretty much the same plugin loadout.
I purged both this morning and have just repurged again to be on the safe side and I am still seeing the same error.
By the way, I’m trying to submit a new ticket (different issue) and it’s sending me to a 404 page when I submit. Just a heads up.
