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Viewing 40 posts - 6,321 through 6,360 (of 25,000 total)
  • Author
  • in reply to: social sharing unavailable #175871
     Laura
    Moderator

    Hello, if you deactivate rtmedia do they appear?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Fatal Error #175870
     Laura
    Moderator
    Not marked as solution
    in reply to: Edit Button Home #175869
     Laura
    Moderator

    Hello, seems you already changed it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Adding Location To Search Profile #175867
     Laura
    Moderator

    Hello, please try https://archived.seventhqueen.com/sweetdate/article/add-profile-information-member-name-members-directory

    Where you see:

    COPY CODE
    
    'I am a',
    'Marital status',
    'City'
    

    Change it for the NAMES of the fields you want to show, if the location field is Location, then use
    ‘Location’,

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BUddyapp group creation fields #175866
     Laura
    Moderator

    Hello, it depends on what do you want to edit, can you share details? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile Updates Caching #175865
     Laura
    Moderator

    Hello, which plugin are you using?
    i suggest using super cache, it doesnt have any issue with buddypress so far with the correct settings

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Media Upload Album Names #175864
     Laura
    Moderator

    Hello, do you mean that the album name the first user created appears at the other album names? By default users should be able to create their own albums with their own name. Unless you created the album for the user using the default albums addons.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: customize search fields #175863
     Laura
    Moderator

    Hello,
    1- This is not possible right now, it would require custom development and its quite difficult.
    2- Also not possible right now.
    The search depends on buddypress and bp profile search options as that functionality is not available it is difficult to create it from scratch.

    Please let me know if you need anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Portfolio Not Displaying #175805
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Removal Tabs #175801
     Laura
    Moderator

    Hello, i’m so sorry but i cant find it! Can you share a screenshot?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Problem with newSweetDate Theme update #175799
     Laura
    Moderator

    Hello 🙂
    We need to update buddypress templates to be compatible with buddypress new versions, so we are forced to update them. Also, child theme changes are optional, done by the customer, not included at the theme.

    Let me explain a bit more, the theme itself, has to be updated to be compatible with the included plugins. If buddypress developers change the template, our theme wouldn’t be compatible with it unless we update them too.

    So that means that any customer who did a change of those templates at the child theme need to update those files with the new templates.

    Why there is not a guide? Because every customer has its own customizations, not everyone change the same file and the same thing, we do not know which changes, where…

    Also, child theme modifications are not something we created, but the customer so we can’t offer support for your own custom changes.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Visual Composer CTA boxes not responding #175796
     Laura
    Moderator
    Not marked as solution
    in reply to: Option ‘ajax’ is not allowed for Select2 #175795
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
    in reply to: How to remove the whitespace under the menu bar #175792
     Laura
    Moderator
    Not marked as solution
    in reply to: Translate search box homepage #175791
     Laura
    Moderator

    Hello, can you share access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I disable comments on blog pages? #175790
     Laura
    Moderator

    Hello, try by adding this to style.css of child theme

    COPY CODE
    
    div#comments {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Location not working #175785
     Laura
    Moderator
    Not marked as solution
    in reply to: Paid Memberships #175784
     Laura
    Moderator

    Hola 🙂
    Poco a poco vamos mejorando y añadiendo nuevas funciones, actualmente tenemos una lista de tareas bastante grande y no sabría decirte cuando podríamos añadir esas funciones. Sin embargo, si creas un ticket nuevo explicando las funciones que te gustaría tener ( en inglés ) oros usuarios podrán votar y así llegar a la lista 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Site is launching at bottom of page #175783
     Laura
    Moderator

    Hello, just tested, it doesn’t happen for me, can you share the steps to reproduce the issue?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Ok then, closing this ticket 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change Data On Membership Level Checklist #175781
     Laura
    Moderator

    Hello, at the level editor, at the description, check at the top right and select the text editor, then add

    COPY CODE
    
    <li class="bullet-item ">ADD THE FEATURE TEXT HERE</li>
    

    you can add multiple of them, one below another 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Error when installing Slider Revolution #175722
     Laura
    Moderator

    Hello, it might be an issue of server resourced, did you try to contact siteground?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Aligning button layer under slider for mobile #175720
     Laura
    Moderator
    Not marked as solution
    in reply to: Paid Memberships #175719
     Laura
    Moderator

    Hola 🙂
    Aqui un código para functions.php se puede personalizar, como verás en el contenido, puedes quitar las otras páginas y dejar /groups para que no tengan acceso a grupos.
    https://gist.github.com/strangerstudios/3111478
    Por ahora esto es todo lo que tenemos, pues paid memberships pro no tiene compatibilidad de por sí con buddypress y nosotros por ahora solo tenemos las que ves en theme options

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: RSS Feed #175717
     Laura
    Moderator

    Great! 😀 Please let me know if you need anything else

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, you are right it would be useful, could you create a new ticket explaining what do you want? I can assign it to feature requests so others can vote for it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Removal Tabs #175715
     Laura
    Moderator

    Hello, where? 🙂 I will be happy to help

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Edit profile links to back-end #175714
     Laura
    Moderator

    Hello, i understand 🙂 can you copy the URL of that page and paste it here ? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Paid Memberships Pro conflict #175713
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: User gets logged out #175712
     Laura
    Moderator

    Duplicated topic, closing

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: User gets logged out #175711
     Laura
    Moderator

    Duplicated topic, closing

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: User gets logged out #175710
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change Data On Membership Level Checklist #175709
     Laura
    Moderator

    Hello, that can be enabled/disabled at theme options > memberships 🙂
    Do you want to add your own as the others look?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Location not working #175708
     Laura
    Moderator
    Not marked as solution
    in reply to: how to change certain page elements… #175707
     Laura
    Moderator

    Hello 🙂
    1- You can edit pages at Pages > Home Agency > Edit and then find the element at visual composer, also for widgets its at Appearance > Widgets

    2- At theme options, you can choose to show the cart and the search icons, check header and woocommerce sections ( it can be hidden with css too, if you need it, just let me know )

    3- At theme options > social you can leave all empty and icons shouldn’t appear, sidebar elements are widgets, located at Appearance > Widgets

    4- You can use Loco Translate plugin, its used to translate but you can also change your own language, it’s useful when changing strings, here is a guide:

    Theme strings and plugins strings can easily be changed by using Loco Translate plugin https://wordpress.org/plugins/loco-translate/
    <h3>A small introduction on how translations work</h3>
    Translatable strings can come from the theme or from the installed plugins. You need to translate the theme or the plugin depending on what section of the site your string is found.

    For example if your string is on your BuddyPress profile then most probably you will need to translate BuddyPress plugin. If you are on the Forums section of your site then bbPress plugin should be the one that needs to be translated. Another example is the rtMedia plugin that adds the Media links to BuddyPress and if you want to translate it then this plugin will contain the string.
    <h3>Follow these steps to get you started:</h3>

    • Install Loco Translate plugin
    • Go to the plugin dashboard: WP Admin – Tools – Manage translations
    • Find the theme or plugin in the list.
    • If the language isn’t already in the list then click Add new language, choose your language and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ).
    • Press SYNC button to synchronise your translation with the provided .pot file
    • Search for the string you want to translate and add your translated string.
    • Press Save when you finished your translation.

    Note: You will have to set the language for your blog from WP-admin – Settings – General – Site Language – Choose your language

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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