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Viewing 40 posts - 19,281 through 19,320 (of 25,000 total)
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  • in reply to: Facebook Registration Email #94343
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: memberspage issue #94342
     Laura
    Moderator

    Hello, please try deactivating some plugins and testing again, it may be a plugin conflict.
    Also if that doesnt resolve the issue, contact your hosting provider as it might be blocking the fontawesome icons

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Translation Wpml plugin #94341
     Laura
    Moderator

    Hello, you will find that at Sweetdate > Buddypress 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: get rid of the word “buddypress” #94338
     Laura
    Moderator

    Hello, you can edit the menu links as you wish at Appearance > Menu
    You will see each menu item, click to open it and then delete it.
    You can also add your pages to it at the sidebar 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: get rid of blog page help #94337
     Laura
    Moderator

    Hello, what do you mean the blog page?
    If you mean the blog page and the menu link, you can delete it at WordPress admin panel > Pages > Blog > delete
    And the menu at Appearance > Menus > Blog > Delete
    If you just dont want any type of blog at your site, go to WordPress admin panel > Settings > Reading and then delete the Blog at post page section

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Getting rid of certain pages on features tab help #94336
     Laura
    Moderator

    Hello, they are just a sample of the available templates of the theme, you can delete those pages at Pages section of wordpress admin panel, nothing bad will happen as the templates are still there and being used when needed 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sweetdate logo still shows up on on top left corner #94335
     Laura
    Moderator

    Hello, that is the small logo, you can change it at the theme options Sweetdate > General

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: resource-restriction #94334
     Laura
    Moderator

    Hello, it can be because of the maintenance? Did you try to login using the admin panel url? yourwebsite.com/wp-admin
    If yo enabled maintenance then if you are logged out you would see a message like that.
    For a website installation service please go to: https://archived.seventhqueen.com/services/wordpress-theme-installation-service or send an email to cornel@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do I remove text from search bar? #94333
     Laura
    Moderator

    Hello, you will find it at Sweetdate > Buddypress 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: converting database to sweetdate #94332
     Laura
    Moderator

    Hello, as i see this would require some time and development, i suggest to hire a developer that can help you with this 🙂
    It doesnt seem too difficult as there are not many users

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: member scroller on home page #94331
     Laura
    Moderator

    Hello, try adding this to style.css

    COPY CODE
    
    .caroufredsel_wrapper {
        height: 115px !important;
    }
    .caroufredsel_wrapper img {
        height: 85px !important;
        width: 95px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove admin from top members secton of homepage? #94308
     Laura
    Moderator

    Hello, please check out https://archived.seventhqueen.com/forums/topic/administrator-profiles-2 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BuddyPress Widgets Lost all Styling in Member Navs #94305
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again? Sometimes minify plugin might affect the theme css

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Woocommerce Price #94197
     Laura
    Moderator

    Yay glad it worked 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Woo commerce Product Tags #94196
     Laura
    Moderator

    Glad it worked! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Non paying Members can still access chat functions #94195
     Laura
    Moderator

    Hello, so is this resolved? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: profile link #94194
     Laura
    Moderator

    Hello, can you share ftp credentials and wordpress admin so i can test it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Not Receiving Registration Confirmation Email #94193
     Laura
    Moderator

    Hello, please contact your hosting provider about that issue, we cannot do much as its not related to the theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Use group style from the startpage in the groups directory #94192
     Laura
    Moderator

    No problem 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Group page navigation #94191
     Laura
    Moderator

    Hello, can you share the css you used for the groups page so i can adjust it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Yoast SEO Bulk Edit #94190
     Laura
    Moderator

    Hello, Yoast Seo Plugin is a third party plugin not related to the theme, if that new feature is part of an update, just update your plugin 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Geo Location #94189
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add User generated video posts #94188
     Laura
    Moderator

    Hello, i have tried and this one works: http://codecanyon.net/item/frontend-publishing-pro/8517990?ref=KGuMiHo but you might need to place the url of the video manually to the oEmbed section ( if you want the videos to play directly at the homepage

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home Page Join Us For Free Tab #94187
     Laura
    Moderator

    Hello, you can easily edit it by changing the # at the href=”#” of the button with the url of your membership level page, just go to PAGES > Edit it and find the button shortcode

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Paid Membership help #94186
     Laura
    Moderator

    Hello, i can help you change it, just need to know how do you want it to look 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Show username on the top #94185
     Laura
    Moderator

    Hello, i see, well this would require ftp access, can you share it so i can check it out for you? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme Options #94009
     Laura
    Moderator

    Hello, for 1, you can use wordpress multisite, use KLEO for public and BuddyApp for private, as buddypress multisite can be synchronized nobody will need to log in again 🙂

    Please contact cornel@seventhqueen.com about 2

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Site Page Speed #94006
     Laura
    Moderator

    Hello, understood, let me know when you need any help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove LHS bar #94005
     Laura
    Moderator

    Hello, i just tested and it seems to be working fine, can you explain a bit more the issue? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Icon change #94004
     Laura
    Moderator

    Hello, you will find it at the theme folder, use file manager of your hosting or ftp then locate it at /wp-content/themes/sweetdate/assets/images/icons/steps/ inside that folder you will find those images, just replace them for another one with the same name

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Plugin Problem #94001
     Laura
    Moderator

    Hello, to add images to revolution slider just go to Revolution Slider > Select slider, edit slider and then click on the image to change it or click to add a new image 🙂
    For the second issue can you send admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Templatera #93984
     Laura
    Moderator

    Hello, then if its not compatible with it you might need to hire a freelancer to make it compatible as right now it doesnt seem compatible with the theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook registation – Use only firstname #93964
     Laura
    Moderator

    Hello, for this request i suggest to hire a freelancer as this requires some time and development 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Loco Translate #93963
     Laura
    Moderator

    Hello, you should click the sync button to update the translation file to be able to translate new strings 🙂
    Only obsolete strings will be deleted.
    You should do the translation of the main theme, not child theme, then those translations should be at wp-content/languages/themes as “sweetdate-en_EN.po/.mo” (depending of the language, you just need to add the theme name.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: member scroller on home page #93962
     Laura
    Moderator

    Hello, might require a css fix, can you share a link to your website?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to add a ‘Change Profile Photo’ button #93959
     Laura
    Moderator

    Hello, this will hide the text
    Add to style.css

    COPY CODE
    
    .change-avatar p {
        display: none;
    }
    

    To change the position you will need to edit it using css, i suggest to hire a developer to do it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Icons and underlining the column below. #93957
     Laura
    Moderator

    Hello, i think it may be related to your browser, do you use chrome? Can you test using incognito mode? Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, paid memberships pro is only for a website that will charge users for exclusive access to some features. So if its free you do not need it 🙂
    About the registration form, please go to Sweetdate > Homepage and make sure you have the mixed form selected so fr logged out users a register form will appear and for logged in users a search form will appear

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Emails issue with some plugins #93749
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buttons in Members overview #93748
     Laura
    Moderator

    Hello, this requires some time an development so i suggest to hire a developer to do this for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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