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  • in reply to: Shortcode does not work #37232
     Laura
    Moderator

    Hello, it may be, try saving your code in a note then deleting it from functions.php in child theme to see if its that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Shortcode does not work #37229
     Laura
    Moderator

    Hello, try disabling some plugins it may be creating some conflicts with the shortcode

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ads are not displaying #37216
     Laura
    Moderator

    Hello, spammers are everywhere , in this forum the only access is for clients who bought the theme, not spammers so it doesnt seems normal that its because of your link here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Canot tranlate text menu tap "Profile" #37209
     Laura
    Moderator

    Hello, have you tried all the steps?(Codestyling in buddypress and sweetdate)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Getting rid of borders on social images and photos #37204
     Laura
    Moderator

    Hello, please share your website and a profile link to check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: upload PDF as Media #37194
     Laura
    Moderator

    Hello, well i have it but dont use it, it also have many other good features, and if you use rt-media plugin it needs to be an addon for rt media plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: upload PDF as Media #37191
     Laura
    Moderator

    Hello, this is a feature of RTmedia PRO, check here https://rtcamp.com/store/rtmedia-pro/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Posts Carousel Not Displaying #37126
     Laura
    Moderator

    Hello, put limit in your code like limit=”6″ and see if it works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme Not Installing #37119
     Laura
    Moderator

    Hello, in ThemeForest downloads, check out that you download “Installable wordpress”, in your zip you should look for Main files > WordPress and then install both kleo.zip and kleo-child.zip, then activate kleo child theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing BASE title #37112
     Laura
    Moderator

    Hello, try adding ?> at the end like <?php endif; ?>

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing BASE title #37105
     Laura
    Moderator

    Hello, when you want to add a new function just add it on top of everything and after this

    COPY CODE
    
    <?php
    /**
    * @package WordPress
    * @subpackage Sweetdate
    * @author SeventhQueen <themesupport@seventhqueen.com>
    * @since Sweetdate 1.0
    */
    
    /**
    * Sweetdate Child Theme Functions
    * Add extra code or replace existing functions
    */
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Canot tranlate text menu tap "Profile" #37104
     Laura
    Moderator

    Hello, try to add this to your functions.php in child theme

    COPY CODE
    
    function mb_profile_menu_tabs(){
    global $bp;
    $bp->bp_nav['profile']['name'] = 'NAMETOCHANGE';
    $bp->bp_options_nav['settings']['profile']['name'] = 'NAMETOCHANGE';
    }
    add_action('bp_setup_nav', 'mb_profile_menu_tabs', 201);
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: documentation #37103
     Laura
    Moderator

    Hello, documentation should be in the download folder not inside wp folder.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: PMP trial membership ONLY ONCE #37102
     Laura
    Moderator

    Hello, those are the settings for what you asked, if you dont see it using stripe maybe there isnt

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Canot tranlate text menu tap "Profile" #37097
     Laura
    Moderator

    Hello, did you try to translate Sweet Date theme? It may be there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ads are not displaying #37091
     Laura
    Moderator
    This reply has been set as private.
    in reply to: blog disappeared #37066
     Laura
    Moderator

    Hello, please go to wordpress admin panel > Settings > Reading (third option) And select the page you want to be the blog posts

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Canot tranlate text menu tap "Profile" #37061
     Laura
    Moderator

    Hello, try using a translation plugin like codestyling localization

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing BASE title #37059
     Laura
    Moderator

    Hello, if you have your own tabs in your child theme functions.php ,change this

    COPY CODE
    
       $bp_tabs['base'] = array(
                'type' => 'regular',
                'name' => __('About me', 'kleo_framework'),
                'group' => 'Base',
                'class' => 'regulartab'
        );
    

    And base for the new name, if you dont have it you can use this code:
    https://archived.seventhqueen.com/forums/topic/how-to-add-more-tabs-next-to-the-profile-image

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: PMP trial membership ONLY ONCE #37058
     Laura
    Moderator

    Hello, please check out this page: https://archived.seventhqueen.com/forums/topic/pmpro-levels

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing BASE title #37021
     Laura
    Moderator

    Hello, just go to your wp admin panel > Users > Profile Fields and change the name there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Problems with theme items. Help me #36951
     Laura
    Moderator

    Hello, check out that your app is live.
    For the second question, you need to change the tabs in functions.php in your child theme, check here:
    https://archived.seventhqueen.com/forums/topic/how-to-add-more-tabs-next-to-the-profile-image

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Problems with theme items. Help me #36946
     Laura
    Moderator

    Go to https://developers.facebook.com/ and follow the attachments 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Problems with theme items. Help me #36944
     Laura
    Moderator

    Hello, make sure you have terms and conditions page specified in the APP of facebook

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing It All Start With a Date section #36939
     Laura
    Moderator

    Hello, i didnt say to stop at alert, check out the code i sent you by clicking at the full size icon, is this:
    [kleo_button_video url=”http://www.youtube.com/embed/FtquI061bag&#8221; style=”alert” size=”large” round=”radius” icon=”film,after”] Our TV Commercial [/kleo_button_video]

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing the Width of Profile text Background #36914
     Laura
    Moderator

    Hello, add this to your child theme style.css

    COPY CODE
    
    .dl-horizontal dd {
    margin-left: 180px;
    width: 160px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile Fields Missing During Registration & on Profile #36908
     Laura
    Moderator

    Hello, those fields wont show up if they are empty, they are empty because user needt to go to his profile > edit and then fill them. This is default, cant be changed.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Top Profile Line with Real Name #36903
     Laura
    Moderator

    Hello, sorry but our support team doesnt support this. Hire a developer to do this for you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing It All Start With a Date section #36889
     Laura
    Moderator

    Hello, just delete this :

    COPY CODE
    
    [kleo_button_video url="http://www.youtube.com/embed/FtquI061bag" style="alert" size="large" round="radius" icon="film,after"] Our TV Commercial [/kleo_button_video]
    
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Top Profile Line with Real Name #36883
     Laura
    Moderator

    Hello, i went to profile fields and deleted “Please Re-enter” From the name

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Changing It All Start With a Date section #36876
     Laura
    Moderator

    Hello, go to pages and edit home,then you can edit all but never edit shortcodes, just what is next to them, for example [shortcode]Women Online[Shortcode] here just edit Women online 🙂 so shortcodes will keep working.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i’m sorry i meant Memberships 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, go to Sweetdate > Subscriptions and restrict the pages for level 1 in the table, you can also select what level is required to access a page from each page editor 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: changing the text #36848
     Laura
    Moderator

    Hello, please go to Sweetdate > Buddypress > Search form customization and in Text before form, put what you want there 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Top Profile Line with Real Name #36797
     Laura
    Moderator

    Hello, give me access to your admin-panel again so i can check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS styling for profile, edit, checkbox label #36772
     Laura
    Moderator

    Hello, i’m sorry but i do not have javascript code for that and do not know much about it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Top Profile Line with Real Name #36740
     Laura
    Moderator

    Hello, try to add this to your child theme style.css

    COPY CODE
    
    .bp-field-name bp-field-id-1 {
    display:none;
    }
    .bp-field-value bp-field-id-1 {
    display:none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Top Profile Line with Real Name #36734
     Laura
    Moderator

    Hello,
    1.Users doesnt have to put their real name, just change the text to username or what ever you want. If they put their real name is because the field name is asking for it.

    2. There is no need to code nothing to do this change.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS styling for profile, edit, checkbox label #36731
     Laura
    Moderator

    Hello, it is in style.css at the top, and sorry i dont know any other way than javascript

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS styling for profile, edit, checkbox label #36715
     Laura
    Moderator

    Hello, the label is all of them, the title is just another label more and i cannot change the an especific label just change the color of a broup of labels, if that label was in another group it could be done, but is inside checkbox with the others.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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