Radu

[Radu]

Not marked as solution

[Radu]

Hi, You can try with this selector

li.kleo-menu.kleo-user_avatar-nav a img {padding: 3px;}

And play with the padding value The css will be added to wp-admin -> theme options -> general settings -> quick css Let me know Cheers R.

[Radu]

Hi,

On the desktop the add to cart it appears on hover : http://woocommerce-19147-42377-135832.cloudwaysapps.com/view-category/ladies/athletics

The hover add to cart will appear only over the products not for categories

I’m able also to add to cart from mobile and i can remove a product from the cart without problems, maybe do you have solved the problem meanwhile ?

Or maybe it’s a cache issue on your phone ? try to empty all phone caches and try again, you can try using another phone.

Regarding to this :
“Mobile: I can add a product to my cart from the single product page. BUT the Title of the product is displayed in the top left hand corner at all times while on the site.”

On my side it’s displayed normally, this can be cache issue form your device.

Empty all caches and try again and you can check from another phone

Cheers
R.

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[Radu]

Hi,

Add this css and adjust it ass you need by modifying the values to wp-admin -> theme options -> general settings -> quick css

COPY CODE

form#register_form button {
    background-color:red !important;
    color:#fff !important;
    padding:10px !important;
    font-size:20px !important;
    height:auto !important;
}

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

[Radu]

Hi,

This is a normal behavior see also on demo : http://seventhqueen.com/themes/kleo/forums/

Cheers
R.

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[Radu]

Hi,

There is no quick setting from you can change that

For add friend button : the only option to achieve that is to re-write a buddypress file :/wp-content/plugins/buddypress/bp-friends/bp-friends-template.php line 422

For send message the responsible file is : wp-content/plugins/buddypress/bp-messages/bp-messages-template.php line 1349

But it’s not recommended to rewrite core files of a plugin or theme, because on the plugin update these will gone

Cheers
R.

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[Radu]

Hi,

This plugin works great with the kleo_register shortcode and also with the default bp register process

https://wordpress.org/plugins/wp-recaptcha-bp/

Cheers
R.

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[Radu]

Hi,

It’s not enough if you set the member role moderator ?

The members that you have to have the moderator badge should be moderator role.

You can change an user role from wp-admin -> users -> and then look at the screenshot below

Cheers
R.

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[Radu]

Hi,

To understand correctly , when the user B accepts the friendship request from the user A after that they are not friends ?

Anyway as how i replied to your previous ticket

Try to de-activate all plugins except buddypress and repeat the described action also de-activate the child theme.

Let me know
Cheers
R.

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[Radu]

Hi,

Do you have all plugins update ? especially buddypress and also rtmedia ?

Do you have made some custom development in child theme ?

Anyways try to de-activate all plugins except buddypress and rtmedia and repeat the described action also de-activate the child theme.

Let me know

If problem continue to happens provide admin credentials to take a closer look but try my advices before !

Cheers
R.

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[Radu]

Hi,

The plugin it’s updated to latest version, you have update notice for pmpro ?

Anyway that notice it’s given most probably because you haven’t set a popular membership from wp-admin -> theme options -> memberships -> popular level

Cheers
R.

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[Radu]

Hi,

Add this css to wp-admin -> theme options -> general settings -> quick css

COPY CODE

@media(max-width:760px){
    
    article .article-content .container-wrap:first-child {
        padding-top: 0 !important;
    }

    article .article-content .container-wrap:first-child .column_container .wpb_wrapper .vc_row:first-child {
        margin-bottom: 0 !important;
    }

}

Cheers

R.

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[Radu]

On mine it works ok

If you have some plugin that restrict users to view profiles or something similar that can be a cause.

Try also to de-activate all plugins except buddypress and social articles and also child theme and check again.

Cheers
R.

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[Radu]

Ok,

In this case you should add this css to wp-admin -> theme options -> general settings -> quick css

COPY CODE

div#tl_popupCL1 {
    z-index: 99 !important;
}

Cheers
R.

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[Radu]

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[Radu]

Hi,

You can try to manual method instead or you can try one more time for automatic updates installing this plugin : https://github.com/envato/envato-wordpress-toolkit download and install then.

Yes can be a cause

So, update theme automatically or manually then the plugins, read the entire guide from by previous reply

Cheers
R.

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[Radu]

Hi,

Now i saw, you have a very old version of kleo theme 3.0.8 our current version is 4.0.8 and this is the cause of your problem

You will have to update theme to 4.0.8 and after most important is to update Visual Composer, K-elements and Revolution Slider from wp-admin -> appearance -> install plugins, press update for these plugins.

We have two methods for update

1. Automatic theme updates:

– Go to WP admin – Theme options – Theme Update
– Enter Themeforest username and API KEY
– Save the options
– Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme there if there is a new update available
– Click the checkbox next to it and click to Update themes

2. Manually update theme by FTP.

– Connect to your server.
– Go to wp-content/themes/ and copy “kleo” folder to your computer so you have a backup of your old files.
– Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting “kleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside “kleo” folder to your server in wp-content/themes/kleo

Important note : After you update the theme to latest version 4.0.8 please update the bundled plugins especially Visual Composer, K-elements and Revolutions slider.

https://archived.seventhqueen.com/documentation/kleo#updates

Let me know

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi,

We already have fixed this problem you should only to replace this file : wp-content/themes/kleo/vc_templates/vc_gallery.php with the attached file after you unzip it.

Cheers
R.

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[Radu]

Hi,

I’ve investigated and this it seems to be a bug from our theme, i’ve added this issue on the bug list and we will fix this until next update and also we will provide you a solution until then when we fix it

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

You don’t have the child theme activated, please activate theme and check again and make sure you pasted that code there

Cheers
R.

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[Radu]

OK

Cheers

R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

[Radu]

Hi,

Let’s solve this quick 🙂

You can style content of each tab using this css

COPY CODE

div#tab-bedrock {
    background: red !important;
    color: #fff;
}

div#tab-credentials_management {
    background: yellow;
    color: #000;
}

div#tab-payments_processing {
    background: green;
    color: #fff;
}

That was possible by matching the ID of the elements, without the element id name this was not possible, you should add to that section that contains the tabs an custom class to can match the rest of the elements that you need to style, please quick summarize me what do you want to achieve in your next message

Cheers
R.

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[Radu]

Hi,

The articles tab are visible for guest users and foe the rest of the users there are no restriction.

On my localhost i’m able to view my articles as guest and also with a subscriber account.

Cheers
R.

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[Radu]

Hi,

Something it’s wrong with your google maps api key , see the below screenshot

Please read this topic : https://wpgeodirectory.com/support/topic/google-maps-stopped-working-in-1-6-4/ and regenerate your key.

And in the url field put domain name like google.com or how this user said :

Cheers
R.

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[Radu]

Hi,

I cannot this code on my localhost because it’s allowed to run only to your domain, paste the last code that you have provided there, most probably this will work.

I’ve told you where you can paste html+js code, in raw html vc element

COPY CODE

<script language="JavaScript" type="text/javascript">
TrustLogo("https://advantage20.com/wp-content/uploads/2015/05/comodo_secure_seal_113x59_transp.png", "CL1", "none");
</script>

<a href="javascript:if(window.open('https://secure.comodo.com/ttb_searcher/trustlogo?v_querytype=W&v_shortname=CL1&v_search=https://advantage20.com/test-comodo/&x=6&y=5','tl_wnd_credentials'+(new Date()).getTime(),'toolbar=0,scrollbars=1,location=1,status=1,menubar=1,resizable=1,width=374,height=660,left=60,top=120')){};tLlB(tLTB);" onmouseover="tLeB(event,'https://secure.comodo.com/ttb_searcher/trustlogo?v_querytype=C&v_shortname=CL1&v_search=https://advantage20.com/test-comodo/&x=6&y=5','tl_popupCL1')" onmousemove="tLXB(event)" onmouseout="tLTC('tl_popupCL1')" ondragstart="return false;" rel="nofollow"><span style="display:none">
<img src="https://advantage20.com/wp-content/uploads/2015/05/comodo_secure_seal_113x59_transp.png" border="0" onmousedown="return tLKB(event,'https://secure.comodo.com/ttb_searcher/trustlogo?v_querytype=W&v_shortname=CL1&v_search=https://advantage20.com/test-comodo/&x=6&y=5');" oncontextmenu="return tLLB(event);"/></span>
</a>

<div id="tl_popupCL1" name="tl_popupCL1" style="position:absolute;z-index:0;visibility: hidden;background-color: transparent;overflow:hidden;" onmouseover="tLoB('tl_popupCL1')" onmousemove="tLpC('tl_popupCL1')" onmouseout="tLpB('tl_popupCL1')"></div>

Cheers
R.

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[Radu]

Hi,

Your problem it’s caused by a server setting named php memory limit and you can solve reading this article :

http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi, A easy way is to displaying the pop-up it's to visit any url with this parameter in it #show-login Example : http://web128.login-166.hoststar.ch/register/#show-login So you can use a redirect manager plugin to redirect your register page http://web128.login-166.hoststar.ch/register/ to http://web128.login-166.hoststar.ch/register/#show-login Kind of Cheers R.

[Radu]

Hi,

We don’t have a quick solution for what you need, you can use social articles but hiding the new articles page from the submenu with this css

COPY CODE

#buddypress div.item-list-tabs#subnav ul li#new-personal-li {display:none !important;}

Cheers
R.

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[Radu]

Hi,

I cannot view what you describe, can you please to make a video to can figure out what’s going on please ?

When i access your website the header it’s shown and when the page load it’s finished, ti’s the same… no difference

Cheers
R.

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[Radu]

Hi,

Please add this line in wp-content/themes/kleo-child/functions.php

COPY CODE

add_filter( 'kleo_theme_options_ajax', '__return_false' );

try again

Let me know

Cheers

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[Radu]

Hi,

This is possible but i don’t have a quick solution for this, it’s seems to be a custom development, if you want a quote from our developers team, contact our colleague cornel@seventhqueen.com about your request.

Cheers
R.

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[Radu]

Yes, do you have k-elements and visual composer plugins updated ? check please here : wp-admin -> appearance -> install plugins.

Also if you don’t have any update notice regarding the update, provide admin credentials to take a look maybei will need to de-activate child theme and plugins

Cheers
R.

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[Radu]

Hi,

All available demos for import are shown here : http://sandbox2.cogwebz.com/VCLP/wp-admin/themes.php?page=kleo_import

A very possible cause for map that is not displayed can be the lack of places, try to import the 5-10 demo places to can test of the map it works, from wp-admin -> geodirectory -> dummy data -> select your default location then import 5 or 10 demo places

Cheers
R.

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[Radu]

I think the code is pasted twice… or the code ti generates like that

see the attached screenshot it’s twice same code

Please copy again the code of the badge from the ssl provider and paste it where you need, now you know how it make it to be displayed in page.

Cheers
R.

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[Radu]

Hi,

We don’t have a quick solution to achieve what you need, form what i understand you want to adapt the layout and some buddypress functions for your needs, this is possible only modifying the files of the buddypress and also the theme files, this cannot be covered by our support service, i can help you will the instructions like the files path for different part of pages…

Cheers
R.

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[Radu]

Hi,

These kind of problems can be caused by third party plugins, with the theme recommended plugins this it’s not should happens, another cause can be a cache plugin if you are using.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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