Cornel

[Cornel]

Not marked as solution

[Cornel]

Not marked as solution

[Cornel]

Not marked as solution

[Cornel]

Hi @daf,

We have not heard from you in a few weeks, so we are going to close out this topic. If you believe your issue is not resolved or would like any further assistance, please reply to this topic.

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

Thanks Markob17 for the answer. That solve your problem dmjeckov?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

Laura will check and come back with an answer today.

Thanks for your patience!

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Great! I’m glad you solved the issue.

Cheers!
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

The problem was fixed, please update Kleo to latest version.

Let me know if you encounter any other problems.

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

Thank you for your suggestion, we’ll see how can we accommodate this in our next updates.

Cheers,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

I’ll ask my colleague Radu to further investigate.

Cheers!
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

I would like to know if you solved your problem and if we can mark the topic as resolved?

Thanks!
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Glad to hear that! 🙂
I’ll close the ticket now.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi Laura,

Did you manage to solve?
Can I mark the ticket as resolved?

Thanks,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi Laura,

We had a discussion internally and the best way to do it is to ask Envato for a refund (please mentioned that you talked with us and we agreed) and afterwards to purchase Kleo.

Please let me know when you manage to solve this.

Cheers,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

Since you purchased the theme from ThemeForest we can’t make the refund. If you want to use Kleo I propose to purchase it and we can offer you one free install and setup of this theme on your domain, so you can save $50.

Please let me know if this works for you.

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi there,

I see your topic is marked as resolved but no answer was given. Did you mark it by mistake or you solved the issue by yourself?

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi there,

I see your topic is marked as resolved, but no answer was given. You marked the topic by mistake or you solved the issue?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi there,

The above answer solved your problem? Can we mark the topic as resolved?

Thanks!
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi,

Did you solve the issue? Is there anything more we can help you with?

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi there,

Can you please tell me why you are not satisfied with our theme?

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi there,

Depending on your business and how much content you want to add, you may try our one page presentation demo.

Regarding the discount we are selling this theme through Envato, so we are unable to give any discount.

If there is anything I can help with please let me know.

Best regards,
Cornel

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Cornel]

Hi there,

Your topic was assigned to one of our colleagues. When you have issues with our themes please assign them in the correct category, not as “feature requests” because these are not quickly handled.

Best regards

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

Posts