Forum Replies Created

Viewing 40 posts - 4,121 through 4,160 (of 25,000 total)
  • Author
  • in reply to: Email list plugin #189916
     Laura
    Moderator

    Thanks you! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search buddy app #189905
     Laura
    Moderator
    Not marked as solution
    in reply to: Other payment solution than Pmpro #189904
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Events JavaScript Error for google maps #189903
     Laura
    Moderator

    Hello, i think the issue is related to another google library being loaded, try by deactivating other plugins, if it doesnt work, check using a wordpress default theme, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hide “Members” in top bar if logged out #189901
     Laura
    Moderator
    Not marked as solution
    in reply to: Color Change Automatic #189876
     Laura
    Moderator

    Glad to help 🙂 if you can rate us 5 stars at Themeforest that would help a lot

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Demo content doesn’t load. #189875
     Laura
    Moderator

    Glad to help 🙂 if you can rate us 5 stars at Themeforest that would help a lot

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Matchmaking service question #189844
     Laura
    Moderator

    Hello, which theme version do you have?
    By staging i meant using a developing mode in a live hosting, maintenance mode 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, here it is 🙂 https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/6776630#item-description__changelog

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sub Sub menu #189842
     Laura
    Moderator

    Hello, i see, i can help you with some css if you want them to display differently 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to hide any content when not logged in #189841
     Laura
    Moderator

    Hello,
    Check Setting > Buddypress > Pages , you have the same signup page there, what this means is that buddypress will replace ANY content you have on that page with a dynamically generated register form ( this is the actual REAL signup form ) So if you want to have a pre-registration page like the one you show at the screenshot, you need to create a new page, call it something like register, and set it as registration page under Settings > Buddypress > Pages

    This will make a redirection from your signup page small form to the full register form of buddypress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Learndash Layout #189838
     Laura
    Moderator
    Not marked as solution
    in reply to: Hide navigation menu on mobiles #189837
     Laura
    Moderator

    Hello, clearing cache doesn’t work? If you delete the code do you see it still working?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please share an user so i can login, this is very easy with css 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Avatar on activity #189634
     Laura
    Moderator

    Hello, please send me a link directly to the activity so i can see it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change icons on profile #189633
     Laura
    Moderator

    Thanks you! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Other payment solution than Pmpro #189632
     Laura
    Moderator

    Hello, this is either because he or she has an expired level
    Go to users > edit both and change their level to any other, save and then change it back to the original, this should fix it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Matchmaking service question #189631
     Laura
    Moderator

    Hello, you can ignore the warning as we will update them with each new theme version, there should not be an issue.

    Right now i can’t view your site to check what is wrong so i can help you, could you put the site live or at least staging so i can see it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Email list plugin #189630
     Laura
    Moderator

    Hello, its a very nice feature, can you create a new topic about this so i can send it to feature requests? Because right now this function does not exist

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hide “Members” in top bar if logged out #189629
     Laura
    Moderator
    Not marked as solution
    in reply to: Home OnePage – KLEO demo (v2) Error #189628
     Laura
    Moderator

    Hello, yes that is the sitewide activity ( all users ) the ones you see at the demo is the profile activity, i didnt add the menu so you couldn’t see it, but please do the following:

    1- Go to Appearance > Menu
    2- At the top of the page, open SCREEN OPTIONS and check KLEO
    3- At the same page, scroll down to find KLEO section at the left, you should see menu items like “My Account” , add it to the menu, at the bottom, check PRIMARY MENU and save
    4- Go to your site, click the my account menu item ( that should be a circle avatar of your user ) and you will see the full profile

    You may need to change the profile layout at Theme Options > Buddypress 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Slider not compatible with mobile #189627
     Laura
    Moderator

    Hello, i see, then maybe its at elementor visibility, i can check it out for you, can you share wp-admin access here as a private reply?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Access to Mobile Header Formatting #189624
     Laura
    Moderator

    Hello, the code is the same for mobile, but you need to use a special code, check below:

    COPY CODE
    
    @media (max-width: 991px) {
    #header {
        background: red !important;
    }
    }
    

    (All mobile codes goes inside that media tag)
    Attached you will see some of the footer classes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Events JavaScript Error for google maps #189621
     Laura
    Moderator

    Hello, can you share access to your site so i can check the map issue, can you share more details about the other issue?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you share more details? You updated but it didnt update? Do you have all plugins updated?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Demo content doesn’t load. #189617
     Laura
    Moderator

    Hello, please go to Settings > Reading and select it as frontpage, also please check our video tutorial https://www.youtube.com/watch?v=wa6Rn5GSGXI

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: SEO – New Index coverage issues detected #189616
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sub Sub menu #189615
     Laura
    Moderator

    Hello, can you share access so i can see the menu?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Color Change Automatic #189614
     Laura
    Moderator

    Hello, hope this helps

    COPY CODE
    
    #bbpress-forums .hentry div.bbp-reply-content, #bbpress-forums .hentry div.bbp-topic-content {
        border: 3px solid #e9e9e98c !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: New Page with Sidebars Custom #189613
     Laura
    Moderator

    Hello, please try

    COPY CODE
    
    .template-page.col-sm-6.col-sm-push-3.tpl-3lr {
        background: red !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search buddy app #189612
     Laura
    Moderator
    Not marked as solution
    in reply to: How to hide any content when not logged in #189590
     Laura
    Moderator

    Hello, please delete the register.php file of the child theme
    Then at settings > Reading at FRONT PAGE select the page that should be your front page, i can’t do this as i don’t know which one you want.

    Then at Buddypress Members Only add the URL of each page that you DON’T WANT to be public and only for registered users

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Media grid opens image AND pretty photo #189586
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Learndash Layout #189585
     Laura
    Moderator
    Not marked as solution
    in reply to: Hide navigation menu on mobiles #189583
     Laura
    Moderator

    Hello, this should work, replace it with your current code

    COPY CODE
    
    .home .sticky-wrapper .kleo-main-header {
        top: -70px !important;
        position: fixed;
    }
     
    .home .sticky-wrapper.is-sticky .kleo-main-header {
        top: 0px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Field alignment full screen mode #189580
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme 🙂

    COPY CODE
    
    div#profile-details-section {
        float: none !important;
        margin: 0 auto !important;
    }
    div#basic-details-section {
        float: none !important;
        margin: 0 auto !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Link to Buddypress profile #189567
     Laura
    Moderator

    Hello, by default it shouldn’t work because profile pages are dynamic so /profile would never work ( with buddypress, not related to the theme ) But you could try Buddypress Menu plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social media links to socket text #189566
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change icons on profile #189565
     Laura
    Moderator

    Happy to help 🙂 If you can rate us 5 stars at themeforest that would help a lot 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customization Pages #189564
     Laura
    Moderator

    Hello, i think with css its enough, where do you want to add the background or photo? i can create the css code for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 4,121 through 4,160 (of 25,000 total)

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