Forum Replies Created

Viewing 40 posts - 9,481 through 9,520 (of 25,000 total)
  • Author
  • in reply to: Broken links in my Media Library #159567
     Laura
    Moderator
    Not marked as solution
    in reply to: Social Icons not showing. #159566
     Laura
    Moderator

    Hello, please check at the pages and make sure the top bar is not hidden at the options below the editor 🙂
    Let me know if you need more help and I will check it out (if so please share admin credentials)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Results #159565
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: SWEETDATE THEME INSTALLATION ERROR #159564
     Laura
    Moderator
    Not marked as solution
    in reply to: New member login #159563
     Laura
    Moderator

    Hello, please try by updating the theme and the plugins then if not fixed try to deactivate some plugins and test again
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: SweetDate Profile Matching on Kleo #159562
     Laura
    Moderator

    Hello Sweetdate matching is not a feature included at kleo but you can use BP search plugin to allow users to find each other.
    Let me know if I can help you with anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i am back 🙂
    So the issue was the specific sidebars for the groups and for the recent articles wasn’t imported once with the demo for unknown reason ( this can be caused by various things like php version, server settings and so on.. )
    We fixed it manually so everything should work fine now.

    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: News Magazine Side Tittles Responsiveness #159544
     Laura
    Moderator

    Hello, i can help you hide the titles, just let me know what resolution to hide it from 🙂
    About the contact, it should stay at the bottom as in desktop

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Woocommerce Home Shop #159541
     Laura
    Moderator
    Not marked as solution
    in reply to: Resize background image #159538
     Laura
    Moderator

    Hola, voy a asignar el ticket a mi compañero Radu, seguramente pueda resolver el problema 🙂 Seria necesario comunicarse en inglés, si puede ser para que Radu pueda entender el problema. Muchas gracias y siento las molestias

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo App Button – how to add link to button? #159528
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Bug menu avec ipad 9,7″ et #159523
     Laura
    Moderator

    Hello, tested with different devices, the menu does work for me, have you tested with another device?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Colors on hovering #159520
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme 🙂

    COPY CODE
    
    #item-nav a:hover {
        color: red !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you link me to the page where you have the essential grid as i cant find it
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: unable to have site like demo #159461
     Laura
    Moderator
    Not marked as solution
    in reply to: Space where admin bar was placed #159459
     Laura
    Moderator

    Hello, can you share an user so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buddypress profil picture upload on mobile #159458
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: about Buddypress #159457
     Laura
    Moderator

    Hello, please make sure to clean cache. If you share admin credentials i can check it out for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: A few questions #159454
     Laura
    Moderator
    Not marked as solution
    in reply to: Group description on mobile portrait view #159449
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme found at Appearance > Edite and also At your website files at wp-content/themes/kleo-child

    COPY CODE
    
    .buddypress div#item-header div#item-header-content p:first-child {
        text-overflow: initial !important;
        overflow: initial !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Showing username instead of public name on profile? #159444
     Laura
    Moderator

    Hello, do you mean the @name ? that is for mentions, you can hide that with css by adding this to style.css of child theme:

    COPY CODE
    
    h4.user-nicename.hover-tip.click-tip {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, woocommerce templates will be updated once the theme is updated it shouldn’t create any issue
    Let me know if you need anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Designing Contact Forms 7 #159431
     Laura
    Moderator
    Not marked as solution
    in reply to: make members searchable by only one specific field #159429
     Laura
    Moderator
    Not marked as solution
    in reply to: revolution slider #159428
     Laura
    Moderator

    Hello, please share access and let me know which demo do you want 🙂 Usually the only thing to change is at Settings > Reading > Frontpage

    About the menu links
    at Appearance > Menus, check at the top of the page “Screen Options” open it and check KLEO, now at the menus sidebar see KLEO and add Login menu item then rename it to CHEF LOGIN
    to add request a chef, first create the page and add any form you want to it, you can use contact form 7 plugin for it, then add it to the menu 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 404 error pages #159427
     Laura
    Moderator

    Hello, usually that is a plugin conflict or cache issue, its not related to the theme but you should always keep it updated 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: security question added to registration form #159426
     Laura
    Moderator

    Hello, what do you mean by a question? And as i know wangguard is not dead, it should work fine

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Conflicts with Plugin Organizer delete KLEO elements #159424
     Laura
    Moderator

    Hello, just never deactivate k-elements plugin with plugin organizer as its the one that has many of those features 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: change particles lines color #159421
     Laura
    Moderator

    Hello, just copy the file following the same path of folders at the child theme, so its like a mirror of the original file, then it wont be replaced 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Avatar not cropping. VERY tiny dot (pic) #159420
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Redirection issue #159419
     Laura
    Moderator
    Not marked as solution
    in reply to: Singe post gap between image and text #159418
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme

    COPY CODE
    
    .article-content {
        margin-top: 50px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: extending kleo support #159417
     Laura
    Moderator
    Not marked as solution
    in reply to: Restrict my site #159416
     Laura
    Moderator
    Not marked as solution
    in reply to: Changing CSS for Navigation Buttons #159415
     Laura
    Moderator

    Hello, can you share an user so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Styling child menus background and text? #159414
     Laura
    Moderator

    Hello, sorry for the delay, i see it fine now, did you resolve it?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 9,481 through 9,520 (of 25,000 total)

Log in with your credentials

Forgot your details?