Forum Replies Created

Viewing 40 posts - 11,961 through 12,000 (of 25,000 total)
  • Author
  • in reply to: Can’t find Private Community Demo #148817
     Laura
    Moderator

    Hello, what do you mean by private community?
    The login restriction, home page, user directory…?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pages are not displaying correctly #148816
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Comments on Custom Post Type #148815
     Laura
    Moderator

    Hello, i could take a look if it were online, do you have any online preview?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customized sidebar on portfolio item page #148814
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: White Color block in Mobile/Tablet Menu #148813
     Laura
    Moderator
    Not marked as solution
    in reply to: White Color block in Mobile/Tablet Menu #148812
     Laura
    Moderator
    Not marked as solution
    in reply to: Issue with image title attribut and mouse over #148811
     Laura
    Moderator

    Hello, at the Media Library of your dashboard you should be able to add those attributes and they should work 🙂
    Happy new year!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Scroll Button, A/B testing #148810
     Laura
    Moderator

    It’s always a pleasure to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Menu that scrolls to section on one-page #148809
     Laura
    Moderator

    Hello, you can use what i sent you at the A/B testing ticket 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, maybe with css, can you send me a link to the page?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: need login/register to change to username #148807
     Laura
    Moderator

    The login and sign up modals are the same, the register modal will redirect to the full sign up page of buddypress to fill the rest of the fields

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: need login/register to change to username #148805
     Laura
    Moderator

    Hello, at Appearance > Menus, at the top of the page open Screen Options and check KLEO
    then you will see a new section, there you can add my account item that has the avatar,you can include the members username next to the My Account avatar with ##member_name## in the Title Attribute field.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try by adding this to wp-config.php

    COPY CODE
    
    define('WP_MEMORY_LIMIT', '256M');
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: A BIG PROBLEM OF SECURITY! #148795
     Laura
    Moderator
    Not marked as solution
    in reply to: Print CSS #148794
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: admin-ajax.php returns 0 #148793
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of the theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Error on woocommerce payment confirmation #148699
     Laura
    Moderator

    Hello, try to disable other plugin and test again 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Need to remove header #148698
     Laura
    Moderator

    Hello, did you move all the changes to the child theme and activated it?
    This css should hide the header

    COPY CODE
    
    div#header {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Darker the members box lines. #148696
     Laura
    Moderator
    Not marked as solution
    in reply to: Updates after support runs out #148695
     Laura
    Moderator
    Not marked as solution
    in reply to: Pop Up Loging and Login link redirects #148694
     Laura
    Moderator
    Not marked as solution
    in reply to: missing plugins #148693
     Laura
    Moderator
    Not marked as solution
    in reply to: Media Player time #148692
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Scroll Button, A/B testing #148691
     Laura
    Moderator

    Hello 🙂
    1- Yes, you can do this with IDS
    At your page, add an ID to each element that you want to use as a SECTION, then, create the button and link it to that ID,so:
    INFORMATION section has the ID info
    So the button link should be http://www.yoursite.com/#info
    This way, when they click the button the screen will scroll to that section.

    2- I do not know, but i guess any would work as its focused on pages

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: installation problems #148689
     Laura
    Moderator

    Hello, you can try to install it manually using ftp or file manager of your hosting provider
    Just unzip sweetdate.zip to get a folder “sweetdate” now, at your website files, find wp-content/themes an drop that folder there, this way you install the theme manually 🙂
    Let me know if you have any other question 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Resize Featured Images on home page #148688
     Laura
    Moderator
    Not marked as solution
    in reply to: Wrong layout on Safari- Macbook Pro #148687
     Laura
    Moderator
    Not marked as solution
    in reply to: KLEO and WOO – where to customize category widget? #148686
     Laura
    Moderator

    Hello, try by adding this to style.css of child theme

    COPY CODE
    
    a.button.product_type_simple.add_to_cart_button.ajax_add_to_cart {
        display: none !important;
    }
    .quick-view.hover-tip {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Rtmedia lightbox not working in ssl #148685
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: timeline issue #148683
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of the theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Membership specific items #148680
     Laura
    Moderator
    Not marked as solution
    in reply to: background and activate page #148679
     Laura
    Moderator

    Hello, are you using buddypress default register and activate page?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Media Grid Images Missing #148677
     Laura
    Moderator

    Hello, did you try to delete and add the media grid again? Also, if you disable theme animations do they appear?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to sort members by match score? #148676
     Laura
    Moderator

    Hello, that is not available right now sadly, it would require some time and development and right no we are not taking custom requests, maybe at upwork or any freelance website you could find a developer that could do this for you.
    If you have any other issue let me know 🙂
    Happy new year!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Instant chat with webcam #148674
     Laura
    Moderator

    Hello, please check the available ones here https://es.wordpress.org/plugins/tags/buddypress-chat
    It could be easy to find a chat plugin but video chat is a bit different, i do know that arrochat and cometchat do have that feature

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buttons in Members Page #148672
     Laura
    Moderator
    Not marked as solution
    in reply to: button alignment #148671
     Laura
    Moderator
    Not marked as solution
    in reply to: Import the pages #148670
     Laura
    Moderator
    Not marked as solution
Viewing 40 posts - 11,961 through 12,000 (of 25,000 total)

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