Forum Replies Created

Viewing 40 posts - 3,721 through 3,760 (of 25,000 total)
  • Author
  • in reply to: Missing connecting people slider #192695
     Laura
    Moderator
    Not marked as solution
    in reply to: Missing font ? #192694
     Laura
    Moderator

    Hello, I’m sure it’s just a css bug, can you share access to the admin dashboard so I can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: can’t make specific gender get free membership. #192693
     Laura
    Moderator

    Hello, make sure the ID at the code is the same field Id (while editing the field at users – profile fields, look at the url to find the ID)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buddypress menu #192692
     Laura
    Moderator

    Hello, please check https://wordpress.org/plugins/buddypress-custom-profile-menu/
    This allows you to add a page to the buddypress menu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to edit the profile (members/) page #192691
     Laura
    Moderator
    Not marked as solution
    in reply to: Matching percentage display at members directory #192690
     Laura
    Moderator

    Hello, not right now, only at each member profile

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Notifications by mails in groups dont works #192686
     Laura
    Moderator

    Hello, do you mean it’s related to a third party plugin? If so you should contact their support forum 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: add online member numbers #192682
     Laura
    Moderator

    Hello, how did you link it with buddypress? Buddypress pages are generated dynamically and can’t be edited as a normal page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Video Background issue #192552
     Laura
    Moderator
    Not marked as solution
    in reply to: Installing update #192551
     Laura
    Moderator

    Hello, you can deactivate and delete that plugin, now we are using the shortcode of the search form at Users > Profile Fields
    Using the same guide and code, just replace the shortcode ( starts with [ ends with ] ) with the search form shortcode at Users > Profile search

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: loco translate plugin #192550
     Laura
    Moderator
    Not marked as solution
    in reply to: Media gallery duplicated #192548
     Laura
    Moderator

    Hello, please try by deactivating some plugins and testing if it works, if not, please share admin access here as a private reply so i can take a look 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add Friend not work #192547
     Laura
    Moderator

    Hello, if you disable all plugin but buddypress and woocommerce ( all woocommerce related plugins deactivated ) does it work?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Where can I edit the profile page #192545
     Laura
    Moderator
    Not marked as solution
    in reply to: Can not Import Buddypress profile fields #192544
     Laura
    Moderator

    Hello 🙂
    1- This is made by default to ensure the menu is available and visible for any device, to edit that you would need to change how the menu works on mobile and only a developer can do that
    2- Can you share a screenshot? As i can’t view your site, i need to know how you want it to look and how it looks now to create a code for you 🙂
    3- Right now there is no live notification for sweetdate, however, you could try to contact our dev team to ask for a quote for that dev@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Forum nested replies #192543
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customize Button Styles #192512
     Laura
    Moderator

    Hello, for which theme is it? @key-2000

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Private site redirect to login page not working #192509
     Laura
    Moderator

    Glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Drop. Menu on mobile #192504
     Laura
    Moderator
    Not marked as solution
    in reply to: Bugs and Issues #192503
     Laura
    Moderator

    Hello, i would need to check it out at your site to find the source of the issue, can you share admin access here as a private reply? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Installing update #192502
     Laura
    Moderator

    Hello, sorry for the delay, our system orders the tickets by last response time and as you responded to your own reply it was moved down instead of being at the top as waiting for response.
    About the same sex, did you use our code here? It needs some improvement and right now its not working for the search and the directory, we will be checking it to make it compatible but at this moment only a developer could integrate it with buddypress, sadly is not a feature that buddypress has so it needs a lot of work

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check at emails section of the admin dashboard, maybe the template is not correct and the username tag is wrong. About the email, do you mean the one at Settings > General ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I change the titels in menu? #192500
     Laura
    Moderator

    Hello, yes i would love to help you 🙂 Please let me know the words you need to change and i will check it out on my local install

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Questions #192499
     Laura
    Moderator
    Not marked as solution
    in reply to: Remove slider #192496
     Laura
    Moderator

    Hello, attached how to change the background image, if you need more adjustments let me know! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
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     Laura
    Moderator

    Hello, please replace the code with

    COPY CODE
    
    @media only screen and (max-width: 940px) {
    form#horizontal_search label {
        text-align: center !important;
    }
    form#horizontal_search {
        padding: 10px !important;
    }
    .two.columns.bglabel.hz-checkbox {
        width: 100% !important;
    }
    span.custom.checkbox {
        float: left !important;
    }
    form.custom span.custom {
        position: relative !important;
    }
    .two.columns.hz-checkbox-name {
        display: block !important;
        position: relative !important;
        height: 10px !important;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Replace LOGIN and SIGN UP URL with a Custom URL #192494
     Laura
    Moderator
    Not marked as solution
    in reply to: Group invitation #192424
     Laura
    Moderator

    Hello, you should be able to invite, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, Radu is already working on your ticket 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Can not Import Buddypress profile fields #192420
     Laura
    Moderator

    Hello 🙂
    1- Its at sweetdate/page-parts/general-header.php
    2- Try by adding this to style.css of child theme

    COPY CODE
    
    #activity-stream:before {
    display:none !important;
    }
    

    3- Where did you see this?
    4- You may need to contact a developer for this as that topic is a bit old i am not sure it still works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Questions #192310
     Laura
    Moderator
    Not marked as solution
    in reply to: Remove slider #192309
     Laura
    Moderator

    Hello, you can share access here privately by checking “set this as private reply” before replying

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Adjust woocommerce search box #192308
     Laura
    Moderator

    Hello, right now woocommerce search works like that, you may need to use a third party plugin that has its own search form, right now I do not know any sadly.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Glad you could resolve it! Do you have any other issue that i can help you with?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Installing update #192277
     Laura
    Moderator

    Hello, you need to use elementor at the hoe page to be able to add it, want me to rebuild the home page for you with elementor?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: mobile bad visualization new topic/answer #192276
     Laura
    Moderator

    Understood 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Editing creating pages #192275
     Laura
    Moderator
    Not marked as solution
    in reply to: membership #192274
     Laura
    Moderator

    Hello, the demo pages? Yes you can import them at Appearance > KLEO DEMO INSTALL and once installed go to Pages and select the page then click View

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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