Forum Replies Created

Viewing 40 posts - 12,321 through 12,360 (of 20,101 total)
  • Author
  • in reply to: Responsive wrongly #128007
     Radu
    Moderator

    It’s difficult to us to remote debugging, do you have possibility to put somewhere online your website to can check what’s the problem ?

    Try also to re-upload the theme files, also check in chrome in developer console if there are some errors and what errors, copy them and paste it here… as how i said if your site will be visible on some url i can figure our what’s going on

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Responsive wrongly #127994
     Radu
    Moderator

    Hi,

    The php 7 causes css problem in other theme named buddyapp so, if you have possibility to switch php version to 5 from your webserver, give a try and let me know

    Another cause can be from wp-admin -> settings -> general -> Site Address (URL) and WordPress Address (URL) these should be the same with correct installation path

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Login Popup #127990
     Radu
    Moderator
    Not marked as solution
    in reply to: extra fields on home register demo page #127989
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator
    Not marked as solution
    in reply to: Login Popup #127978
     Radu
    Moderator
    Not marked as solution
    in reply to: Actiavte forum for contributor and participant #127977
     Radu
    Moderator
    Not marked as solution
    in reply to: Kleo theme Media Grid problem #127973
     Radu
    Moderator

    Hi,

    Most probably you will have to update theme to latest version 4.0.8 and the rest of plugins.

    You will have to update theme to 4.0.8 your current version is 3.1.3 and after most important is to update Visual Composer, K-elements and Revolution Slider from wp-admin -> appearance -> install plugins, press update for these plugins.

    We have two methods for update

    1. Automatic theme updates:

    – Go to WP admin – Theme options – Theme Update
    – Enter Themeforest username and API KEY
    – Save the options
    – Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme there if there is a new update available
    – Click the checkbox next to it and click to Update themes

    2. Manually update theme by FTP.

    – Connect to your server.
    – Go to wp-content/themes/ and copy β€œkleo” folder to your computer so you have a backup of your old files.
    – Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting β€œkleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside β€œkleo” folder to your server in wp-content/themes/kleo

    Important note : After you update the theme to latest version 4.0.8 please update the bundled plugins especially Visual Composer, K-element, Revolutions slider, Woocommerce and buddypress.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    in reply to: footer text #127971
     Radu
    Moderator

    Hi,

    That text can be edited from wp-admin -> theme options -> general settings -> footer text

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: A few issues on our homepage #127969
     Radu
    Moderator
    Not marked as solution
    in reply to: Activity page is Crashed #127965
     Radu
    Moderator
    Not marked as solution
    in reply to: Activity page is Crashed #127964
     Radu
    Moderator
    Not marked as solution
    in reply to: Kleo Update #127963
     Radu
    Moderator
    Not marked as solution
    in reply to: ajax search problem with shortcode #127962
     Radu
    Moderator

    Hi again,

    Glad if it works

    Have a nice week

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Followers Following Shortcode #127961
     Radu
    Moderator

    Hi,

    Ok then

    Have a nice week

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Responsive menu not staying visible #127959
     Radu
    Moderator
    Not marked as solution
    in reply to: Kleo Posts Element gone? #127956
     Radu
    Moderator

    Hi Fabienne,

    Please check now, it should be ok.

    In Wp-admin -> visual composer -> role manager -> Elements -> from custom to ALL.

    See attached.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Footer not appearing #127954
     Radu
    Moderator

    Ok then

    Have a nice week

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Viewing Original Theme #127953
     Radu
    Moderator

    Custom links are links that are generated by user for various proposes like the community menu item.

    https://codex.wordpress.org/Appearance_Menus_Screen#Custom_Links

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Activity page is Crashed #127952
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator
    Hi, Thanks you ! We will take a closer look at the ultimate member plugin. Thank you for the suggestion Cheers R.
    in reply to: Video Post Thumbnails on Archive pages #127945
     Radu
    Moderator
    Not marked as solution
    in reply to: site not responding after theme instalation #127943
     Radu
    Moderator

    Hi,

    The plugins can be de-activate manually via FTP by navigating to wp-content/plugins/ and if you will rename a plugin folder by prefixing with 123 form example or any text… the plugin will be de-activated

    FTP client says :

    COPY CODE
    
    Status:      	Delaying connection for 1 second due to previously failed connection attempt...
    Status:      	Resolving address of facetembyc.pl
    Status:      	Connecting to 79.96.76.139:21...
    Status:      	Connection established, waiting for welcome message...
    Status:      	Initializing TLS...
    Error:        	Received TLS alert from the server: Handshake failed (40)
    

    So i cannot to your server via FTP

    My advice is to de-activate manually by renaming all plugins by renaming the plugin folder name.

    Then install theme and required plugins from your wp-admin, then enable back one by one plugins to can identify what is the ‘problematic’ plugin.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: My extra fontello icons not showing #127940
     Radu
    Moderator

    Hi,

    If you cannot use your custom icons, please provide admin credentials and ftp to can take a look there

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: ajax search problem with shortcode #127773
     Radu
    Moderator

    Hi,

    ODD, try to use this :
    [kleo_search_form placeholder="Buscar..."]

    instead of this

    [kleo_search_form context="members,groups,post,page,clubs,forum" placeholder="Buscar..."]

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    in reply to: bug in search custom post type #127764
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator
    Not marked as solution
    in reply to: A few issues on our homepage #127757
     Radu
    Moderator
    Not marked as solution
    in reply to: related thumbnail dimension has changed #127756
     Radu
    Moderator
    Not marked as solution
    in reply to: Buddypress profile field width #127755
     Radu
    Moderator

    You’re welcome

    Have a nice week

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Visual Composer Not Working? #127754
     Radu
    Moderator
    Not marked as solution
    in reply to: Category Archive Page CSS Messed Up #127753
     Radu
    Moderator

    You’re welcome

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: password field #127752
     Radu
    Moderator

    Hi,

    regarding the plugins that says that now have been update for 2 years, please test it.

    The custom login page should have different slug not like the original buddypress register page, so in wp-admin -> settings -> buddypress- > pages -> registration ( here you should have the default page assigned ) and if you complete fields from the custom register page it will pass the dates to the original buddypress register page.

    Cheers

    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Footer not appearing #127750
     Radu
    Moderator

    Hi,

    If you de-activate all plugins the footer will appear ?

    Also try to update theme to latest version 4.0.8 you have 4.0.6 and the additional plugins, from wp-admin -> appearance -> install plguins

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: extra fields on home register demo page #127744
     Radu
    Moderator
    Not marked as solution
    in reply to: BBpress Breadcrumb turned off? #127737
     Radu
    Moderator

    Hi,

    As you can see theme has breadcrumbs on the forums : http://seventhqueen.com/themes/buddyapp/demo/forums/forum/design-with-pleasure/ by default.

    Provide link to a forum where your breadcrumbs doens’t appear and a login credentials if the community is protected.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: site not responding after theme instalation #127736
     Radu
    Moderator

    HI,

    I cannot see kleo theme there… is another theme furious

    If you have the child theme activate de-activate it and try again.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Done, please check. The wooevents loads the latest bootstrap js and css file, i've turned off these options from the woo events panel. Cheers R.
    in reply to: Pin tooltip on left side #127730
     Radu
    Moderator
    Not marked as solution
Viewing 40 posts - 12,321 through 12,360 (of 20,101 total)

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