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Author
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Radu
ModeratorIt’s difficult to us to remote debugging, do you have possibility to put somewhere online your website to can check what’s the problem ?
Try also to re-upload the theme files, also check in chrome in developer console if there are some errors and what errors, copy them and paste it here… as how i said if your site will be visible on some url i can figure our what’s going on
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
The php 7 causes css problem in other theme named buddyapp so, if you have possibility to switch php version to 5 from your webserver, give a try and let me know
Another cause can be from wp-admin -> settings -> general -> Site Address (URL) and WordPress Address (URL) these should be the same with correct installation path
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
Most probably you will have to update theme to latest version 4.0.8 and the rest of plugins.
You will have to update theme to 4.0.8 your current version is 3.1.3 and after most important is to update Visual Composer, K-elements and Revolution Slider from wp-admin -> appearance -> install plugins, press update for these plugins.
We have two methods for update
1. Automatic theme updates:
β Go to WP admin β Theme options β Theme Update
β Enter Themeforest username and API KEY
β Save the options
β Go to WP admin β Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme there if there is a new update available
β Click the checkbox next to it and click to Update themes2. Manually update theme by FTP.
β Connect to your server.
β Go to wp-content/themes/ and copy βkleoβ folder to your computer so you have a backup of your old files.
β Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting βkleoβ folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside βkleoβ folder to your server in wp-content/themes/kleoImportant note : After you update the theme to latest version 4.0.8 please update the bundled plugins especially Visual Composer, K-element, Revolutions slider, Woocommerce and buddypress.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionRadu
ModeratorHi,
That text can be edited from wp-admin -> theme options -> general settings -> footer text
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi again,
Glad if it works
Have a nice week
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
Ok then
Have a nice week
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi Fabienne,
Please check now, it should be ok.
In Wp-admin -> visual composer -> role manager -> Elements -> from custom to ALL.
See attached.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorOk then
Have a nice week
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorCustom links are links that are generated by user for various proposes like the community menu item.
https://codex.wordpress.org/Appearance_Menus_Screen#Custom_Links
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi, Thanks you ! We will take a closer look at the ultimate member plugin. Thank you for the suggestion Cheers R.Radu
ModeratorHi,
The plugins can be de-activate manually via FTP by navigating to wp-content/plugins/ and if you will rename a plugin folder by prefixing with 123 form example or any text… the plugin will be de-activated
FTP client says :
COPY CODEStatus: Delaying connection for 1 second due to previously failed connection attempt... Status: Resolving address of facetembyc.pl Status: Connecting to 79.96.76.139:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Error: Received TLS alert from the server: Handshake failed (40)So i cannot to your server via FTP
My advice is to de-activate manually by renaming all plugins by renaming the plugin folder name.
Then install theme and required plugins from your wp-admin, then enable back one by one plugins to can identify what is the ‘problematic’ plugin.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
If you cannot use your custom icons, please provide admin credentials and ftp to can take a look there
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
ODD, try to use this :
[kleo_search_form placeholder="Buscar..."]instead of this
[kleo_search_form context="members,groups,post,page,clubs,forum" placeholder="Buscar..."]
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionJuly 1, 2016 at 18:47 in reply to: Since updating Kloe ” fatal error” message in my account” #127763Radu
ModeratorNot marked as solutionJuly 1, 2016 at 18:42 in reply to: Since updating Kloe ” fatal error” message in my account” #127758Radu
ModeratorNot marked as solutionRadu
ModeratorYou’re welcome
Have a nice week
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorYou’re welcome
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
regarding the plugins that says that now have been update for 2 years, please test it.
The custom login page should have different slug not like the original buddypress register page, so in wp-admin -> settings -> buddypress- > pages -> registration ( here you should have the default page assigned ) and if you complete fields from the custom register page it will pass the dates to the original buddypress register page.
Cheers
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
If you de-activate all plugins the footer will appear ?
Also try to update theme to latest version 4.0.8 you have 4.0.6 and the additional plugins, from wp-admin -> appearance -> install plguins
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
As you can see theme has breadcrumbs on the forums : http://seventhqueen.com/themes/buddyapp/demo/forums/forum/design-with-pleasure/ by default.
Provide link to a forum where your breadcrumbs doens’t appear and a login credentials if the community is protected.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHI,
I cannot see kleo theme there… is another theme furious
If you have the child theme activate de-activate it and try again.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorDone, please check. The wooevents loads the latest bootstrap js and css file, i've turned off these options from the woo events panel. Cheers R. -
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