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Viewing 31 posts - 1 through 31 (of 31 total)
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  • in reply to: 4 column layout breaks on Safari #110204
     russayres
    Participant

    Fixed now! Thanks.

    in reply to: 4 column layout breaks on Safari #109974
     russayres
    Participant

    Theme version is 4.0.1

    All plugins are now up to date, but the problem still exists.

    in reply to: Theme updated to 4.0 but now some issues #108980
     russayres
    Participant

    Thanks. SKU is fixed now.

    Are you able to test checkout with IE or Edge browsers?

    in reply to: Site performance #99977
     russayres
    Participant

    Thank you for your explanation. I will do some testing of plugins and try and trim things down.

    in reply to: WooCommerce theme options are missing! #96294
     russayres
    Participant

    For some strange reason the login process redirects to the main site of the multisite unless the user has superadmin privileges.

    I’ve granted superadmin for now so that you can log in and check it out.

    Thanks.

    in reply to: WooCommerce theme options are missing! #96273
     russayres
    Participant

    Hi,

    I have updated to 3.1.3 and I disabled every single plugin but the WooCommerce theme options still didn’t show! I have had to reactivate the plugins for now though.

    Can you please shed some light?

    in reply to: VC ‘Toggle’ element not working in Kleo #93179
     russayres
    Participant

    I’ve actually found the problem with a plugin called “Easy Smooth Scroll Links”

    sorry to bother you.

    in reply to: VC ‘Toggle’ element not working in Kleo #93177
     russayres
    Participant

    <p>[vc_row][vc_column][vc_toggle title="What is the average Fuel consumption for a Montague Mazda Bongo?"]Here at 321 Away we have found that the average fuel consumption is often misquoted as in excess of 34 mpg. We always advise our customers to expect a realistic average of circa 25 – 32 mpg (depending on driving habits and terrain – i.e. Urban or Motorway cruising).[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Is it easy to get spare parts for these Campers?"]Almost all of the general servicing parts are readily available from most good Motor Factors, most being generic to the MX6 and Ford Ranger pickup. There are UK based companies that supply genuine blueprinted or o/e Japanese parts, the NO1 UK supplier with parts from stock and fully experienced service personnel are 321 Away Ltd on 0118 932 8232.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Can you tow trailers or caravans with these vehicles?" icon="0" icon_closed="0"] Yes! Here at 321 Away we have full tow bar kits from stock, to fit or take away. The Mazda or Ford Montague series make superb towing vehicles, and we have towed 1650 kg. The Mazda (or Ford) SGL series with an automatic gearbox is widely regarded as possibly one of the best auto’s to tow with. All automatic Montague SGL series campers have a transmission oil cooler as standard. [/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What’s the difference between the Mazda SGL series and the Ford SGL version?"]Its all in the badge The Ford SGL series are built by Mazda and only differs by the front grille, the pattern of the cloth on the seats and a Ford Steering Wheel is fitted on early models…… and that’s it![/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Are these expensive to insure?"]No! Motorhome insurance is calculated quite differently than normal car insurance – the premiums are usually considerably less! Mazda Montagues will legitimately fall within the Motorhome insurance category. With full no claims and a reasonable post code circa £260 fully comprehensive inc E.U Ask our sales staff for a list of 321 Away recommended Insurance Companies.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="How long will I have to wait for delivery my vehicle?"]Another major strength of 321 Away is that we carry the largest selection of ready converted stock in the UK. You can see all types of different layouts instead of just sketches and photographs, physical stock. Jump in a bed and see how it suits. Choose it and you could drive away the same day.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Should I be worried about touring the E.U?"]No! Mazda dealerships may be thin on the ground in Europe but fortunately Ford dealerships are plentiful. The majority of the engine running spares share the Ford Ranger pickup 2.5 diesel WL01 running spares.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about enhancements and accessories?"]We always have a wide range available from stock, we have Drive Away Awnings, Rollout Awnings, rear Cycle Racks, lockable external rear Luggage Carriers (up to 500 litre) and a lot more. Contact our sales staff for more details.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about night heating?"]As an option we can supply and fit official Eberspacher Night diesel heaters, Propex gas night heaters or Comp Pro ceramic 12 Volt heaters.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about the Warranty?"]All new shape 1999 onwards Montague SGL have full 12 months parts and labour warranty. This is an in house 321 Away Warranty without the small print and nonsense that the warranty insurance policies hide behind.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="How waterproof is the roof?"]The roof is made from Polyvinyl – it’s 100% water proof and can also be plastic welded at very low cost in the event of damage.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Are the front an rear tyre sizes supposed to be different?"]Yes! the standard fitment gives a 195/70 15 on the front and a 215/65 15 on the rear. On 4WD drive versions the correct tyre fitment is critical to the drive train and tyre wear.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Is the 4WD/2WD selectable?"]No! You either buy a 2WD or a 4WD. However the 4WD comes with a viscous clutch in the transfer box controlling the front axle to rear axle drive. LSD rear differential is also an option.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about Privacy?"]All Montagues come with factory fitted blinds and bespoke silver screens or curtains for the front and rear windows.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Are there provisions for a Toilet?"]Yes! Toilet options are available from stock in a custom housing, integrated and hidden away from view.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What’s the Maximum seating and sleeping capacity?"]The maximum factory belted seats we offer is eight with a norm of six. However we also offer a fully blown camper as a two seat, two berth, with every permutation in between. Include a Drive Away Awning and a family of seven would have no issues camping.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Will my battery go flat on the campsite?"]No! As standard Montague SGL series campers have a ZIG™ type unit which automatically charges your battery (without ever overcharging it) and run all your 12 volt needs simultaneously.[/vc_toggle][ultimate_spacer height=”25″ height_on_tabs=”25″ height_on_tabs_portrait=”25″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="If I drop my hairdryer in the sink will I die?"]No! As standard Montague SGL series campers have a proper 240 volt mains hook up which includes the safety of RCD protection.[/vc_toggle][/vc_column][/vc_row]</p>

    in reply to: VC ‘Toggle’ element not working in Kleo #93175
     russayres
    Participant

    Here’s the page code:

    <p>[vc_row][vc_column][vc_toggle title="What is the average Fuel consumption for a Montague Mazda Bongo?"]Here at 321 Away we have found that the average fuel consumption is often misquoted as in excess of 34 mpg. We always advise our customers to expect a realistic average of circa 25 – 32 mpg (depending on driving habits and terrain – i.e. Urban or Motorway cruising).[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Is it easy to get spare parts for these Campers?"]Almost all of the general servicing parts are readily available from most good Motor Factors, most being generic to the MX6 and Ford Ranger pickup. There are UK based companies that supply genuine blueprinted or o/e Japanese parts, the NO1 UK supplier with parts from stock and fully experienced service personnel are 321 Away Ltd on 0118 932 8232.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Can you tow trailers or caravans with these vehicles?" icon="0" icon_closed="0"] Yes! Here at 321 Away we have full tow bar kits from stock, to fit or take away. The Mazda or Ford Montague series make superb towing vehicles, and we have towed 1650 kg. The Mazda (or Ford) SGL series with an automatic gearbox is widely regarded as possibly one of the best auto’s to tow with. All automatic Montague SGL series campers have a transmission oil cooler as standard. [/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What’s the difference between the Mazda SGL series and the Ford SGL version?"]Its all in the badge The Ford SGL series are built by Mazda and only differs by the front grille, the pattern of the cloth on the seats and a Ford Steering Wheel is fitted on early models…… and that’s it![/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Are these expensive to insure?"]No! Motorhome insurance is calculated quite differently than normal car insurance – the premiums are usually considerably less! Mazda Montagues will legitimately fall within the Motorhome insurance category. With full no claims and a reasonable post code circa £260 fully comprehensive inc E.U Ask our sales staff for a list of 321 Away recommended Insurance Companies.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="How long will I have to wait for delivery my vehicle?"]Another major strength of 321 Away is that we carry the largest selection of ready converted stock in the UK. You can see all types of different layouts instead of just sketches and photographs, physical stock. Jump in a bed and see how it suits. Choose it and you could drive away the same day.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Should I be worried about touring the E.U?"]No! Mazda dealerships may be thin on the ground in Europe but fortunately Ford dealerships are plentiful. The majority of the engine running spares share the Ford Ranger pickup 2.5 diesel WL01 running spares.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about enhancements and accessories?"]We always have a wide range available from stock, we have Drive Away Awnings, Rollout Awnings, rear Cycle Racks, lockable external rear Luggage Carriers (up to 500 litre) and a lot more. Contact our sales staff for more details.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about night heating?"]As an option we can supply and fit official Eberspacher Night diesel heaters, Propex gas night heaters or Comp Pro ceramic 12 Volt heaters.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about the Warranty?"]All new shape 1999 onwards Montague SGL have full 12 months parts and labour warranty. This is an in house 321 Away Warranty without the small print and nonsense that the warranty insurance policies hide behind.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="How waterproof is the roof?"]The roof is made from Polyvinyl – it’s 100% water proof and can also be plastic welded at very low cost in the event of damage.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Are the front an rear tyre sizes supposed to be different?"]Yes! the standard fitment gives a 195/70 15 on the front and a 215/65 15 on the rear. On 4WD drive versions the correct tyre fitment is critical to the drive train and tyre wear.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Is the 4WD/2WD selectable?"]No! You either buy a 2WD or a 4WD. However the 4WD comes with a viscous clutch in the transfer box controlling the front axle to rear axle drive. LSD rear differential is also an option.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What about Privacy?"]All Montagues come with factory fitted blinds and bespoke silver screens or curtains for the front and rear windows.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Are there provisions for a Toilet?"]Yes! Toilet options are available from stock in a custom housing, integrated and hidden away from view.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="What’s the Maximum seating and sleeping capacity?"]The maximum factory belted seats we offer is eight with a norm of six. However we also offer a fully blown camper as a two seat, two berth, with every permutation in between. Include a Drive Away Awning and a family of seven would have no issues camping.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="Will my battery go flat on the campsite?"]No! As standard Montague SGL series campers have a ZIG™ type unit which automatically charges your battery (without ever overcharging it) and run all your 12 volt needs simultaneously.[/vc_toggle][ultimate_spacer height="25" height_on_tabs="25" height_on_tabs_portrait="25" height_on_mob_landscape="10" height_on_mob="10"][vc_separator color="custom" accent_color="#ff6600"][vc_toggle title="If I drop my hairdryer in the sink will I die?"]No! As standard Montague SGL series campers have a proper 240 volt mains hook up which includes the safety of RCD protection.[/vc_toggle][/vc_column][/vc_row]</p>

     russayres
    Participant

    Hooray – that worked.

    Thank you Laura.

     russayres
    Participant

    I do but it reappears on every page. It’s ridiculous.

    in reply to: Visual Composer not working properly #78623
     russayres
    Participant

    Problem with database is now resolved but I still had the problem until I updated WordPress core and the theme. All seems to be fine now. Thanks!

    in reply to: Visual Composer not working properly #75027
     russayres
    Participant
    This reply has been set as private.
    in reply to: Boxed & Wide layout change #74042
     russayres
    Participant

    I’ve found a workaround for now:

    Put this CSS in the Visual Composer CSS setting for every product page (or whatever page you want the borders for:

    .container-full {
    padding: 30px;
    }

    I think it would be good to be able to set the Layout = Boxed or Wide, for each page though.

    in reply to: Visual Composer not working properly #74041
     russayres
    Participant
    This reply has been set as private.
    in reply to: WooCommerce – wider description #73757
     russayres
    Participant

    I have tried this method but the tabs are now broken and sit beneath the ‘Related Products’ as you can see here:

    http://321awaydev.com/showroom/sgl5-100687-montaguemazda-bongo-diesel/
    (please assign IP: 109.228.4.59 to 321awaydev.com in your .hosts file)

    in reply to: Visual Composer not working properly #73009
     russayres
    Participant

    Help?

    in reply to: Visual Composer breaks Go pricing table #72417
     russayres
    Participant

    Thanks. I’ve added that code to style.css in the theme so that I can put my Go Pricing table on any page.

    in reply to: Visual Composer not working properly #72321
     russayres
    Participant

    I found a problem with the security preventing TinyMCE editor from loading. So that has now been fixed, but Visual Composer Front End editor just will not load.

    I found a couple of errors in Firebug console:

    TypeError: window.tinyMCE.activeEditor is null
    TypeError: vc.shortcodes.get(…) is undefined

    Would this be related?

     russayres
    Participant

    I disabled every singe plugin but the problem persists. It’s really strange.

    in reply to: WooCommerce product page broken #68233
     russayres
    Participant

    I have updated to version 3 of the theme, but the problem still exists.

    Please help.

    in reply to: WooCommerce product page broken #67638
     russayres
    Participant

    Can you please help with this issue on Firefox?

    in reply to: WooCommerce product page broken #61186
     russayres
    Participant

    I just tried it in Safari and it looks fine, but in Firefox the main image takes up the full width.

    This only happened after the last theme update.

    Attachments:
    You must be logged in to view attached files.
    in reply to: WooCommerce product page broken #60889
     russayres
    Participant

    Hello?

    in reply to: WooCommerce product page broken #60681
     russayres
    Participant

    Do you see the image taking up the full width?

    I want it to go back to how it used to be – which is having the image next to the summary and buy now button.

    in reply to: 2.4.1 auto update fails #47595
     russayres
    Participant

    It’s ok – I have uploaded the files manually and all is well.

    in reply to: 2.4.1 auto update fails #47592
     russayres
    Participant

    It turns out that the update has trashed my theme installation!

    in reply to: tags getting cleared #44559
     russayres
    Participant

    Any idea how long that will be?

    in reply to: tags getting cleared #44288
     russayres
    Participant

    I have been in contact with the devlopers of Visual Composer but they said I need to have the latest version of the plugin, but they won’t provide an upgrade because SevenQueen supplied the plugin.

    Can you provide an update to the latest version?

    in reply to: CSS problem with Safari #38080
     russayres
    Participant

    Ignore that – I realised that the gradient background doesn’t work for Safari so I added a background-color.

    in reply to: 2 form plugins broken with Kleo #37861
     russayres
    Participant

    Not very impressed with level of support here! 2 days and no reply.

    Don’t bother now though – I managed to solve the problem by increasing my PHP memory allocation to 256M (in Plesk hosting panel).

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