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  • in reply to: youtube videos activity feed #53528
     sharmstr
    Moderator

    Click on the X in the upper right hand corner of the preview before clicking post update.

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    in reply to: How can I get css class at menu item #53526
     sharmstr
    Moderator

    Click on Screen Options in the upper right and enable “CSS Classes”.

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    in reply to: text is light #53525
     sharmstr
    Moderator

    I want to check the css file being created. Can you give me ftp access?

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    in reply to: text is light #53524
     sharmstr
    Moderator

    When you go into Theme Options > Styling > Header, you can see that your changes have been written to the database. All of those values are pulled directly from the database, not from a cached file. But when the page loads, its loading a css file that has the default values. This is almost always a caching issue. I’ve tried clearing your cache and even disabling it, but that’s not working. Some hosts have their own caching that has nothing to do with wordpress and you have to log into your hosting account to clear it. Have you done that? Have you logged into your CDN account and cleared it there?

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    in reply to: Feature Items Grid Icons #53460
     sharmstr
    Moderator

    New icons have been added to the next udpate. I dont know an ETA. In the meantime, you can always add them yourself.

    https://archived.seventhqueen.com/documentation/kleo#vector-icons

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Message Box Has No Formatting #53458
     sharmstr
    Moderator

    Rename /kleo/vc_templates/vc_message.php to /kleo/vc_templates/vc_message_old.php. That will use the newer VC stuff instead of the kleo styled box. Not sure if the devs will just delete that file in the next update or not, but should help you for now.

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    in reply to: Message Box Has No Formatting #53457
     sharmstr
    Moderator

    Got it. I found this issue with another VC shortcode as well. Basically the new major version of VC added a bunch of styling options that dont work with Kleo yet. I need to talk to the developers about this.

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    in reply to: User comments beow portfolio items #53449
     sharmstr
    Moderator

    Just a quick udpate. The above code will not work if you have changed the slug to something other than Portfolio. To work in all cases, please use this code

    COPY CODE
    
    add_action('init', 'kleo_add_portfolio_comments_support');
    function kleo_add_portfolio_comments_support() {
        add_post_type_support( 'portfolio', 'comments' );
    }
    
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    in reply to: comments on portfolio page #53448
     sharmstr
    Moderator

    Its working now. The code that was given in the other example was using the portfolio slug which in most cases will work, but since you have a custom name, it didnt.

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    in reply to: ShortCodes doeen't work #53445
     sharmstr
    Moderator

    I just added it to the next update. Now when you select it, you will get this to start

    COPY CODE
    
    [kleo_feature_item title="" icon="" icon_size="default|big" icon_position="left|center" ]Text[/kleo_feature_item] 
    
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    in reply to: ShortCodes doeen't work #53444
     sharmstr
    Moderator

    No problem. I’ll see about making that more clear within the shortcode itself. Thanks for bringing it up.

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    in reply to: Only 1 blog post shows? #53441
     sharmstr
    Moderator

    Assuming you’re running the child theme, what happens when you enable the kleo parent theme? If it works, then its probably something in your child functions file.

    If it doesnt work, try enabling the 2014 theme. If it still doesnt work, that rules out Kleo.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Only 1 blog post shows? #53440
     sharmstr
    Moderator

    I dont know man. Hard to help without being able to dig in.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Only 1 blog post shows? #53435
     sharmstr
    Moderator

    Let’s back up. Are we talking about a custom page or your blog page?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Only 1 blog post shows? #53433
     sharmstr
    Moderator

    Nope. You can see on the kleo demo page that isnt an issue. Maybe a plugin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Only 1 blog post shows? #53428
     sharmstr
    Moderator

    create an account for me with admin access and respond privately with a link and the credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: ShortCodes doeen't work #53426
     sharmstr
    Moderator

    You dont have enough parameters in the shortcode. Not your fault since its not clear. The best thing to do would be to start a new page and use Visual Composer to look at all of the options of the shortcode.

    COPY CODE
    
    [kleo_feature_item icon_size="default" title="My Title" icon="ajust"]This is a feature[/kleo_feature_item]
    
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    in reply to: Only 1 blog post shows? #53423
     sharmstr
    Moderator

    gimme access beans

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Only 1 blog post shows? #53414
     sharmstr
    Moderator

    What do you have set in wp admin > settings > reading?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: ShortCodes doeen't work #53412
     sharmstr
    Moderator

    Do you have k-elements installed? Have you tried in a regular post? Have you tried with caching/minify turned off?

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    in reply to: Support Needed for Visual Composer #53408
     sharmstr
    Moderator

    Yes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Child theme broken #53405
     sharmstr
    Moderator

    Also, if you’ve have had Kleo installed for a while and have configured it, make sure you make a backup of the settings before you delete: Theme Options > Import/export.

    The settings are saved to the db, but its just a good idea to do it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Child theme broken #53404
     sharmstr
    Moderator

    Yes. FTP to your server and delete the themes/kleo folder and the /themes/kleo-child folder.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Allingning forum categories #53401
     sharmstr
    Moderator

    https://codex.bbpress.org/layout-and-functionality-examples-you-can-use/

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    in reply to: Child theme broken #53398
     sharmstr
    Moderator

    You need both the Kleo theme and the Kleo child theme installed in order to run the child theme.

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    in reply to: outdated copies of WooCommerce template files? #53395
     sharmstr
    Moderator

    You’re running an old version of Kleo. Update it to the current version which is 2.4.1. Make sure you update Visual Composer as well: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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    in reply to: comments on portfolio page #53392
     sharmstr
    Moderator

    I just went through the steps on my test site and it worked.

    Go through them again and make sure you clear your cache/cdn.

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    in reply to: Hide post's metadata on search result page #53391
     sharmstr
    Moderator

    Try this

    COPY CODE
    
    .search-results .post-meta {
      display: none;
    }
    
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    in reply to: trying to get BP Global search to work #53388
     sharmstr
    Moderator

    Your filters are clickable, but your site is throwing jQuery errors. See attached.

    It works on my site because my site isnt throwing errors. So its neither a Kleo or a BP Global Search issue.

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    in reply to: Facebook login button does nothing #53386
     sharmstr
    Moderator

    @liam, because you have your main menu/header positioned over it. The attached image shows you the height and width of the header container.

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    in reply to: Facebook Sharing No Image #53356
     sharmstr
    Moderator

    You need a plugin that will produce the OG meta data that FB uses. Most of us use Yoast for SEO, which will also produce the OG goodness for you.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Hide comments for non logged in users #53355
     sharmstr
    Moderator

    Ask the developers of rtMedia. Kleo only stylizes it. http://community.rtcamp.com/c/rtmedia

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: trying to get BP Global search to work #53341
     sharmstr
    Moderator

    I just installed it. Can you be specific about what doesnt work? Filters and pagination works fine. Links in the results work as well for me.

    The only thing that is wonky is the styling but that’s to be expected.

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    in reply to: KLEO – Features Requests #53340
     sharmstr
    Moderator

    @empoweredanimals: Groups and forums were included months ago. Theme Options > Headers Options > Search Context. Click in the box and add what you want.

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    in reply to: mobile APP for Kleo BP sites – discussion thread #53335
     sharmstr
    Moderator

    1 – Its still in beta, so no.

    2 – Its a $150/year. Again. No.

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    in reply to: Login by email or Username #53326
     sharmstr
    Moderator

    kleo doesnt handle that http://www.wpbeginner.com/plugins/how-to-allow-user-log-in-with-email-in-wordpress/

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    in reply to: add/modify login form (kleo-login-modal) #53318
     sharmstr
    Moderator

    wp-content/themes/kleo/page-parts/general-popups.php

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    in reply to: Showcase KLEO #53316
     sharmstr
    Moderator

    @man_o_man: @abe cant remove a website. If he removed a link to that website, you wouldn’t see it in the list. The links are valid, I just clicked on a bunch of them. While your ‘connection’ might be okay, there is a possibility that your connection to a particular website is broken somewhere between you and that particular website.

    http://www.downforeveryoneorjustme.com/

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    in reply to: text falls off bottom of tab #53313
     sharmstr
    Moderator

    Its the larger font size that’s screwing it up. Try this in your child css

    COPY CODE
    
    .pagination-sticky .outter-title {
      font-size: 13px;
    }
    
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    in reply to: Support Needed for Visual Composer #53311
     sharmstr
    Moderator

    I just installed on my test site and your first and third issues work fine. The second issue is because bootstrap css is overriding the show hide toggles with !important. I’ve assigned this to @abe to see if he knows of a way to fix this. He’s smarter than I am. If needed, he can contact VC on your behalf.

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