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  • in reply to: Image Resolution #98353
     sharmstr
    Moderator

    Do you have something on your site sets a lower quality on images when WP creates the thumbnail? As a test, I downloaded your full resolution image, uploaded to my server and used it in VC. It displayed fine. When comparing your thumbnail size to my thumbnail size, it appears that yours is being created with a lower quality level. Your thumbnail size is 2.5kb while mine (again, using your image) is 4kb. I’ll respond privately with more info.

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    in reply to: Outdated element, deprecated since version 4.6 #98327
     sharmstr
    Moderator

    You can safely regard the message. It will be removed in the next update.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Related articles images showing sideways #98303
     sharmstr
    Moderator

    moving because this isnt a bug.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Related articles images showing sideways #98302
     sharmstr
    Moderator

    The rotate css in your child theme is causing it.

    COPY CODE
    
    .kleo-carousel li {
    	overflow: 			hidden;
    	visibility: 		hidden;
    	-webkit-transform: 	rotate(120deg);
    	-moz-transform: 	rotate(120deg);
    	-ms-transform: 		rotate(120deg);
    	-o-transform: 		rotate(120deg);
    	transform: 			rotate(120deg);
    	width: 				130px !important;
    	height: 			155px;
    	margin: 			0 0 0 -0px;
    }
    
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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Active Breadcrumb Color #98284
     sharmstr
    Moderator

    It does

    COPY CODE
    
    .alternate-color .breadcrumb .active {
        color: red !important;
    }
    
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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: GeoDirectory Listing Excerpts #98268
     sharmstr
    Moderator

    It has to be something you’ve done on your site or a plugin conflict. I added one of your address to an excerpt on my site, set the widget excerpt length to 300 characters and it shows the entire address. See attached.

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    in reply to: Everything is messed up #98264
     sharmstr
    Moderator

    I explained in the other topic what was wrong.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Site stops working when I install GeoDirectory Plugin #98263
     sharmstr
    Moderator

    This is usually an indication that you don’t have enough memory allocated to wordpress. Set the WP memory to at least 125M and possibly more depending on what plugins you have installed: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Custom fields at GeoDirectory and Search #98261
     sharmstr
    Moderator

    1 – I dont understand what you mean by conflict. You can have a Get Connected Page and a Business Directory page on your site, no problem. If you will be allowing your buddypress members to add to the directory, you may want to check out this Geo Directory add-on: https://wpgeodirectory.com/addons/buddypress-integration/

    2 – See this add-on https://wpgeodirectory.com/addons/advanced-search-filters/

    3 – Again, if they are separate pages, it wont be an issue.

    You should read the geo directory documentation: https://docs.wpgeodirectory.com/ and custom fields: https://docs.wpgeodirectory.com/core-place-settings/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: removing icons from featured items #98260
     sharmstr
    Moderator

    You can try to find a plugin, but if it uses prettyphoto then it will conflict with VC and Kleo.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Transparent header not working #98255
     sharmstr
    Moderator

    You shouldnt have transparent main menu (header) set for the entire site if dont have a header image set for the entire site and if you’re not using sticky menu (which your not). I’ve turned it off in theme options. you should turn it on in the page editor for pages that need it.

    You also failed to update required plugins (K-elements, VC, Revslider) after updating Kleo. Go to Appearance > Install Plugins.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: SSL issues with Visual Composer #98252
     sharmstr
    Moderator

    @abe – Just a heads up that I’ve had a few issues in the last couple days with VC and the srcset parameter being set incorrectly. In this case it was a multisite config and in the other, the user was using a force ssl plugin. I saw some code in Kleo where you’re removing the srcset from woocommerce images. Does it make sense to do it with VC images as well?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: SSL issues with Visual Composer #98250
     sharmstr
    Moderator

    Thanks for the update. Seems to be a new issue that’s popping up. I’ll copy the devs on this so they can let others know. Glad you sorted it out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: SSL issues with Visual Composer #98128
     sharmstr
    Moderator

    Here’s the previous topic: https://archived.seventhqueen.com/forums/topic/issue-with-https-because-of-srcset#post-96770

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: SSL issues with Visual Composer #98126
     sharmstr
    Moderator

    There was another member who had the same issue. It turned out he was using a plugin to force https instead of setting the Site URL to https in Settings > General.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Knowledge Base #98091
     sharmstr
    Moderator

    I dont believe the have officially launched it as a plugin yet so its only available in Buddyapp.


    @abe
    – Can you weigh in here please?

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    in reply to: buddypress activity #98019
     sharmstr
    Moderator

    No problem. Glad its working.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: buddypress activity #98015
     sharmstr
    Moderator

    where did you put bp-custom.php?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: buddypress activity #98011
     sharmstr
    Moderator

    It wont remove those activities if they were added before you created the file. It will only stop new activities from being recorded. Is that the issue? If not, explain it better.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: visual composer #98008
     sharmstr
    Moderator

    Go to Visual Composers > Role Manager and make sure you have it enabled for the post type (posts, pages, etc)

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: buddypress activity #98000
     sharmstr
    Moderator

    It goes in your child theme’s functions.php file. If you’re not running a child theme (which you should be), you can use a bp-custom.php. More information on that can be found on the buddypress website: https://codex.buddypress.org/themes/bp-custom-php/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Theme Fonts not working with a Cache Plugin #97989
     sharmstr
    Moderator

    You can ask by sending an email to dev@seventhqueen.com

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Remove some informations from Buddypress Activity Stream #97986
     sharmstr
    Moderator

    Also, you’ll have to ask the developers of whatever like program you’re using how to block their stuff.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Remove some informations from Buddypress Activity Stream #97985
     sharmstr
    Moderator

    You can stop the recording of the activity all together with this code: https://gist.github.com/slaFFik/044cb43c0871e48cf341

    Edit it as you wish.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Blank space between in Profile Menu Buddypress #97982
     sharmstr
    Moderator

    Probably in your functions.php file.

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    in reply to: Favorite star media #97981
     sharmstr
    Moderator

    Refer to this: https://gist.github.com/slaFFik/044cb43c0871e48cf341

    In the future, please start a new topic. It makes it easier for people to search/find solutions here. Thanks 🙂

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Theme Fonts not working with a Cache Plugin #97976
     sharmstr
    Moderator

    The problem is that your site is stripping the ?family= parameter so google doesnt know which fonts to load. See attached showing your site stripping the font parameter compared to a site that doesnt. Figure out which plugin (or perhaps a setting in your caching plugin) is doing that to fix it.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    Attachments:
    You must be logged in to view attached files.
    in reply to: Blank space between in Profile Menu Buddypress #97972
     sharmstr
    Moderator

    That usually happens when you change the profile tab order and include a tab that doesnt exists. Check your tab order code for a component that shouldnt be there.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: css: page scrolling #97969
     sharmstr
    Moderator

    Also, you had 2 buddypress cover plugins enabled. I disabled Buddypress Cover.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: css: page scrolling #97968
     sharmstr
    Moderator

    The issue is caused by the Ultimate Auction Pro plugin. In the future, when things dont work, deactivate all plugins, then activate one at a time to find the conflicting plugin.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: About display bugs with builder #97966
     sharmstr
    Moderator

    moving this because its not a bug. its caused by an error in the fb connect plugin

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    in reply to: About display bugs with builder #97965
     sharmstr
    Moderator

    Those rely on clean jquery (no errors). Your site is throwing jquery errors on the openfb.js script.

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    in reply to: Contact Upload Doc #97964
     sharmstr
    Moderator

    You should ask the plugin developer. https://wordpress.org/support/plugin/contact-form-7

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    in reply to: Removing breadcrumbs from only the homepage #97962
     sharmstr
    Moderator

    Edit your home page and scroll down to Theme General Settings > Title Section

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    in reply to: share button no longer visible #97959
     sharmstr
    Moderator

    If you are talking about the BP Activity feed, its never had a share button.

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    in reply to: Adding adsense code. #97957
     sharmstr
    Moderator

    Each post format (standard, image, video, etc) has its own template called content-xxx.php (replace xxx with the format type) that contains the article container. You can edit each one of those but you’ll have to keep an eye on those pages with every Kleo update to make sure they havent changed. Its better in the long run to only have to maintain the single.php page and add css.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: How to unstick social bar #97887
     sharmstr
    Moderator

    Incase someone else comes across this, the transparent main menu settings for pages are in the page editor, down in the Theme General Settings section.

    I’m from Los Angeles. I recommend 7th Queen 🙂 You can contact them at dev@seventqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: css: page scrolling #97886
     sharmstr
    Moderator

    I disabled A2 and your pages are scrolling. See if you can now edit the things you weren’t able to before.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: css: page scrolling #97877
     sharmstr
    Moderator

    Sounds like you’re trying to install using the full download zip from themeforest. Did you follow the update instructions? https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Kleo 3.1.3 comes with Revslider 5.1.3

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    in reply to: Develop Community Site based on Kleo #97871
     sharmstr
    Moderator

    I’m going to delete it.

    To get a quote on custom work, contact dev@seventhqueen.com

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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