vineshare

[vineshare]

Hi Radu,
I tried it last night and it all worked perfectly – don’t know why it didn’t work yesterday.

Thanks for checking.
Cheers,

[vineshare]

All good. Thank you!

[vineshare]

Ok thanks.
Is there any chance of that improving for the next theme update.
If so it would be a great addition.
Cheers,

[vineshare]

OK great thanks.
Also, is there any way of moving the “SHARE THIS” section.
See attached screen shot of where I want to move it.

Thanks,

[vineshare]

In regards to the slider revolution buttons – making different visibility on mobile and desktop etc.
How do I increase the size of the button in html/slider?
At the moment the size is set to “lg”

What would I put for double or even triple this?
Thanks,

[vineshare]

OK, all is back and working. I had enough memory and was still having issues.
I disabled Spamshield and installed a new anti-spam plugin and it is now working fine.
Why would this be the issue? I was using Spamshield before the Theme update and was working fine – weird. Anyway, I really appreciate your help with this, and apologise for the annoyance!

Ill let you know if I have any further issues.
Cheers,

[vineshare]

Thanks for this. I have upgraded hosting and now have more memory. Hopefully this works.
I have tried it and no luck yet – ill keep trying.

However I also deactivated WP Spamshield and the Portfolio worked perfectly – what can I do about this? Is this the main issue? Or the memory?

I asked GoDaddy about the error logs and think I have worked out something there for the future.

Thanks again,

[vineshare]

Ok great. This is good news at least to find the error. Thank you!!

I’ll contact them tomorrow and get more memory. I’ll also try to free up more space. Hopefully this works. I’ll let you know.

Cheers

[vineshare]

OK, I have deleted the Main Files 3 Folder from Kleo Child and tried adding in Portfolio and it is still broken.

I have been working with our hosting company, GoDaddy. Login details in post above.
They cant access exact error logs because it has something to do with WordPress posting.
They have enabled debug.log (see details below).

He said that when he disabled “HT Access” the error changed from 500 to 404 and so thinks it has something to do with redirecting/permalinks. He has enabled HT access again. I have also removed Portfolio from that VINE DEALS page to enable users still to access that page – for a test I have created a new page and added PORTFOLIO and this also hasnt worked.

Here are my FTP login details if you need them:
Gateway.godaddy.com
SFTP
Host name: vineshare.com.au
Port: 22
Username: vine2617541186
Password: Rb!o2,NKqH.D

I dont know what else I can provide – if the problem lies in the PORTFOLIO tool – how do we enable this function to work properly?

I know this is painful and appreciate your time trying to fix this.
Thanks,

——–
Here’s the details about enabling debugging in Managed WordPress

Steps

There are a few options you can use when enabling debugging mode in WordPress. For this guide we are going to give an example that will enable debugging to a log file while preventing errors from showing on screen. This method will generate a file named debug.log within the wp-content directory which can then be reviewed to find the errors in the application.

To enable debugging you would add the following lines to the wp-config.php file:

// Enable WP_DEBUG mode
define(‘WP_DEBUG’, true);
// Enable Debug logging to the /wp-content/debug.log file
define(‘WP_DEBUG_LOG’, true);
// Disable display of errors and warnings
define(‘WP_DEBUG_DISPLAY’, false);@ini_set(‘display_errors’,0);

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define(‘SCRIPT_DEBUG’, true);
That’s it. Now when the application encounters an error it should be logged to the file. The customer can then reference the debug.log to determine the cause of the problem, and ideally resolve it.

Seeing as you would not want a random person to be able to see the errors your site is throwing, and that WordPress uses a standard log file name, it is important to protect the file from viewing. This can be done by adding the following lines to an .htaccess file located in the wp-content directory.

# Protect the log file
<Files debug.log>
Order Allow,Deny
Deny from all
</Files>

[vineshare]

Ok I’ll do this later today.
Will this resolve the portfolio issue?

Thanks,

[vineshare]

Hi,
Thanks for this.
I have no idea why these are where they are.
I havent played around with backend or FTP – only using WordPress Dashboard.

Can this be easily moved / removed / deleted?
I have back ups of main theme files.

Please let me know.
Thanks,

[vineshare]

Great thanks,
The above login and password is access to wordpress control panel.
Go Daddy control panel is: 92741610
Password: Markymark01

Thanks,

[vineshare]

Thanks,
Yes the Revolution Slider hide/show function seems to be working beautifully thank you!
I need to play around with this some more – Ill let you know if I have any issues.

I have contacted our host again re. the VINE DEALS page and 500 error.
They have done a full check and have exhausted lots of possibilities. Nothing is coming up.
Basically we have narrowed it down to a PORTFOLIO issue, which the VINE DEALS page uses. It is the only page which uses this function and is the only page which is not working. Host is saying all redirections etc are working properly. They noticed that the permalink is slightly different from other pages and wondered if this was the issue – I said this was automatically generated so didn’t think so.

I also created a new page with only a PORTFOLIO and it had the same issues.
When I deleted the portfolio from that page, the rest of the page works perfectly. The page is now working WITHOUT the PORTFOLIO function – however I want to add it back in. When I add it back in, resave permalinks, check reading settings etc it still doesn’t work.

Does it have anything to do with the PORTFOLIO settings, permalinks, short codes or anything like this?

My log in details are: AlissiaGalbraith
Password: Markymark01

Please help get this portfolio function back up and running on the page (I want it to be the last function on that page).

Thanks,

[vineshare]

Hi,
I have done all this and everything is looking good except for my VINE DEALS page again – From my host side there seems to be nothing wrong. This is a page that uses the portfolio function – does it have something to do with this?

Thanks,

[vineshare]

OK thanks. Ill play around with this in next couple of days and if have any dramas will let you know.
Thanks for your help.
Cheers,

[vineshare]

Hi,
This looks good. However I don’t have the same layout it seems.
See attached for what mine looks like this.
Is this a different version / style of layout?

Thanks,

[vineshare]

Thanks for this. As far as I can see you cant change visibility settings for individual layers – you can for overall slides, but not layers within them. Any other settings or solutions?

Thanks,

[vineshare]

Hmm. Sort of. Our host couldnt work out the problem so we went back to a backup 16 hours prior.
But this means that we havent updated to new update nor plugin updates.
Any suggestions for updating while not facing the same problem?

Thanks,

[vineshare]

Thanks so much! Have done this. All looks good except our VINE DEALS page.
See tab up top. It is coming up blank.
http://vineshare.com.au/vine-deals-3/

Thanks,

[vineshare]

Also About and FAQ page not working.
Thanks,

[vineshare]

Yes!! Worked like a charm.
Thanks Radu!

[vineshare]

Wp admin access is
User name: AlissiaGalbraith
Password: Markymark01

FTP ACCESS:
HOST: vineshare.com.au
USERNAME: vine2617541186
PASSWORD: Rb!o2,NKqH.D
PORT: 22

Thanks,

[vineshare]

It also has:
ERROR: The theme directory “twentyfifteen” does not exist.

Thanks,

[vineshare]

OK,
what do I do about the missing stylesheet and parent theme missing?
Thanks,

[vineshare]

Hi,
I have tried uploading properly and Dashboard is working great.
Parent theme is now missing and no style.css stylesheet.
See below:
Installing Theme from uploaded file: themeforest-6776630-kleo-next-level-wordpress-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.

and

Broken Themes
The following themes are installed but incomplete. Themes must have a stylesheet and a template.
Name Description
Kleo 3 (parent) Stylesheet is missing.
Kleo Child The parent theme is missing. Please install the “kleo” parent theme.

Please advise fix.
Thanks,

[vineshare]

Thanks,
I have done this and now receive this:
Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/kleo-framework/kleo.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/functions.php on line 13

Let me know fix thanks,

[vineshare]

Hi,
Yes sorry that is not scrambled anymore with all plugins activated.
When I try and update theme I get this error,
Fatal error: Cannot use object of type WP_Error as array in /home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/kleo-framework/inc/pixelentity-themes-updater/class-envato-protected-api.php on line 344

Can you please advice a fix.
Thanks,

[vineshare]

Hi,
I am having all sorts of issues with updating theme from Fatal Error.
I have tried uploading using FTP but it has scrambled my whole website.
Please advise a fix asap.
Thanks,

[vineshare]

Thanks Radu,
I have tried disabling fixed background>save>update. This only works when parallax is disabled.
When parallax is enabled it forces the image to be fixed – is there a way of disabling fixed image and enabling parallax?

Thanks,

[vineshare]

Hi,
I worked it out – it is not responsive with parallax affect on.
Is there a way of having parallax on desktop/laptop and also on mobile/tablet devices?
Or allowing parallax on desktop/laptop and disabling parallax on mobile/tablet?

Thanks.

[vineshare]

Hi Radu,
Thanks for this. I have this disabled and reset that setting to check and it is still not working.
I notice on the Kleo Demo: Community, there is a background image at the bottom (blurry background with “In case you need help” etc..).
When I view this demo on my iphone it does the same thing – does not resize the image for the screen. Works fine for laptop, just not for iphone.
Can you please advise.

Thanks,

[vineshare]

I can see the groups page in dashboard>settings>buddypress>pages>groups>view

But how do I access this on the actual site, vinepress.com.au?
How do I link these pages together to access from the front end?

Thanks

[vineshare]

How did you do this?
How did you access it?
On my profile page I can see nowhere to do this.
Did you do it through Dashboard? Or from vineshare.com.au??
Profile page? Groups page? Is it s create group button?
How did you invite people etc etc. ?
I cant work this out.
Thanks,

[vineshare]

Yes, I cant send invites via emails either – something clearly wrong.
Here are my credentials:

User name: AlissiaGalbraith
Password: Markymark01

Please have a look and correct settings.
Thanks,

[vineshare]

I also cant invite people by email to become registered etc..
Is this connected to the issue?
I am wondering what else I am missing. How would I know?
Cheers,

[vineshare]

Hi.
Thanks for this.
I have made the following changes suggested:
1. Members 2 to members
2. Groups 2 to groups
3. All setting and configurations are on and correct.

Still not working.
In regard to the parent pages – what parent pages should these be?
Is there anything else i can try?
Cheers,

[Author]

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