Forum Replies Created

Viewing 40 posts - 721 through 760 (of 25,000 total)
  • Author
  • in reply to: Header background invisible on front page #213685
     Laura
    Moderator
    Not marked as solution
    in reply to: User Message Functionality #213684
     Laura
    Moderator
    Not marked as solution
    in reply to: User Subscription as a Member Functionality #213683
     Laura
    Moderator
    Not marked as solution
    in reply to: How to update SweetDate from 2.9 to 3.2 #213682
     Laura
    Moderator
    Not marked as solution
    in reply to: Default Members Profile Landing Tab not working #213681
     Laura
    Moderator

    Hello, i made the home default your homepage as i said at the reply above at Settings – Reading, you now need to delete the duplicated widgets you imported at Appearance – Widgets, this happens because you have imported the demo too much times. Also check the slider at Revolution slider

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Insert specific members on Members Masonry Element? #213659
     Laura
    Moderator
    Not marked as solution
    in reply to: Active Main Menu Color #213658
     Laura
    Moderator

    Hello, the font color or the background color?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: email notifications for messages, friend requests ect #213657
     Laura
    Moderator

    Hello, this is something related to buddypress plugin, the theme doe not change that. If you activate another theme are the options there or the same problem?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, if you activate the main theme instead of the child theme do they show?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: removing text from mobile version of the homepage #213655
     Laura
    Moderator

    Hello, that is because you have the form element, if you do not use it just delete it and the text will disappear, you can go to home – edit to delete the element

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: User profile photo; BP Search #213643
     Laura
    Moderator
    Not marked as solution
    in reply to: “My account” menu item is visible when not logged #213642
     Laura
    Moderator

    Hello, sorry for the delay, i have added this to your style.css which will ensure that logged in users see the menu and visitors don’t

    COPY CODE
    
    li#menu-item-4608 {
        display: none;
    }
    .logged-in li#menu-item-4608 {
        display: block !important;
    }
    

    Clean cache to see it properly

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: very slow to display news tickets in the homepage #213638
     Laura
    Moderator
    Not marked as solution
    in reply to: a chat #213637
     Laura
    Moderator

    Hello, we understand that, but it’s set at our support guidelines that we do not do custom support, it takes a lot of time from normal support so we would take more time to answer and be very delayed.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Very smart solution! Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: dynamic links in side menu not working now. #213559
     Laura
    Moderator
    Not marked as solution
    in reply to: Random code showing #213558
     Laura
    Moderator

    Hello, please try by adding this to wp-config.php

    COPY CODE
    
    ini_set('display_errors','Off');
    ini_set('error_reporting', E_ALL );
    define('WP_DEBUG', false);
    define('WP_DEBUG_DISPLAY', false);
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: maintenance mode #213557
     Laura
    Moderator
    Not marked as solution
    in reply to: Woocommerce cart path #213545
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: very slow to display news tickets in the homepage #213544
     Laura
    Moderator
    Not marked as solution
    in reply to: Maintenance mode locked me out #213539
     Laura
    Moderator
    Not marked as solution
    in reply to: Missing logo’s #213538
     Laura
    Moderator

    Hello, that is not a logo but an image of a text box, i’m not sure why is that related to the logos?
    This seems just a formatting issue, you may have saved an older version of the page and it didnt save the image, try to add it again and save the page.
    I can also take a look if you share admin access and the page i should look at, but this is not something related to the theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Ajax search form error with WPML #213530
     Laura
    Moderator

    Hello, if you try to reach wpml support and they give you an answer we can work on it, because i haven’t seen this issue it would make things faster if they know it already 🙂
    I’m here to help so just let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to change image on homepage #213529
     Laura
    Moderator
    Not marked as solution
    in reply to: Default Members Profile Landing Tab not working #213528
     Laura
    Moderator

    Hello, please share access as a private reply so i can check the issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Editing Get connected – Vertical form page #213527
     Laura
    Moderator
    Not marked as solution
    in reply to: fixing some small errors #213525
     Laura
    Moderator

    Hello 🙂 i’m the woman instructor haha, thanks your for your comment. I am happy that tutorial helped you.
    For what you request, you can contact me at laura@seventhqueen.com for custom requests 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check if you have a cache plugin active, this could be the problem with double posting, if not, try to deactivate some plugins and check again.
    For registration, you can add any field you want to Users – Profile fields, BASE group is where register fields are stored

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: “My account” menu item is visible when not logged #213495
     Laura
    Moderator

    Hello, can you share access so i can check it out? So do you want to hide the dot?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Unable to add more than 5/6 images to a portfolio. #213492
     Laura
    Moderator
    Not marked as solution
    in reply to: Default Members Profile Landing Tab not working #213473
     Laura
    Moderator

    Hello please go to Settings – Reading to select the front page 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Maintenance mode locked me out #213472
     Laura
    Moderator
    Not marked as solution
    in reply to: Ajax search form error with WPML #213471
     Laura
    Moderator

    Hello, have you tried to contact wpml support to see if it’s a known problem? You could also use q translate x plugin which works great too 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: News items on mobile, text alignment different than on pc #213470
     Laura
    Moderator

    Hello, can you share access so I can take a look? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: theme refund #213468
     Laura
    Moderator

    Hello, please understand that we sell our themes we do not include install and this is stated at Themeforest, aslo refunds are for theme not working, which is not the case, please check the guide I have sent you and try to install it again. You can do this either by ftp or by wordpress install. It’s all detailed at the guide.

    And again, please stop creating more tickets because this slows our support service and as I said before we do not do installs, it’s a paid service not included at the theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Remove parent post in breadcrumb? #213465
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: please help or I will refund you #213464
     Laura
    Moderator
    Not marked as solution
    in reply to: Woocommerce outdated files #213462
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 721 through 760 (of 25,000 total)

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