Forum Replies Created

Viewing 40 posts - 841 through 880 (of 25,000 total)
  • Author
  • in reply to: Facebook Login #212812
     Laura
    Moderator

    Hello, I see you must add the domain t the Facebook app, check this tutorial https://archived.seventhqueen.com/sweetdate/article/setup-facebook-login-fix-facebook-login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login Redirect #212811
     Laura
    Moderator

    Let me know if you need anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: after update #212810
     Laura
    Moderator

    Hello, can you share access?
    The problem is that even if it has widgets they do not show?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Error when updating #212809
     Laura
    Moderator
    Not marked as solution
    in reply to: Notification in the top bar #212808
     Laura
    Moderator
    Not marked as solution
    in reply to: Can’t activate Auto update #212805
     Laura
    Moderator
    Not marked as solution
    in reply to: Login Redirect #212691
     Laura
    Moderator

    Hello, well it would be an issues between those two plugins, you could try to contact their authors to ask about a workaround

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo App #212690
     Laura
    Moderator

    Understood, let me know if you need any help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Update V3 Sweetdate #212689
     Laura
    Moderator

    Glad it works! If you need help, just let me know. And if you can rate us 5 stars at Themeforest that would help a lot 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: after update #212688
     Laura
    Moderator

    Hello, does it have widgets? At Appearance – widgets the footer and the sidebar has widgets or are empty?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Half of the page is black until your resize brower #212687
     Laura
    Moderator

    Hello, I would need to check your site, I’m from Spain, can you share access?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to make the mobile menu “un-sticky”? #212686
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: After upgrade all pages with sidebars are empty #212685
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: To stop compacting the top menu #212684
     Laura
    Moderator
    Not marked as solution
    in reply to: I cannot see the submit button on checkout page #212683
     Laura
    Moderator

    Hello, at Sweetdate – Buddypress make sure you have paid membership pro registration enabled

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Images Carousel data items height #212681
     Laura
    Moderator

    Hello, please share a direct link to the carousel and then the sizes you want so I can create a css code for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: select sizes of media files #212680
     Laura
    Moderator
    Not marked as solution
    in reply to: Changing section icons in profiles and groups #212679
     Laura
    Moderator

    Hello, I can help you with that using css, let me know which icons do you want 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Question on desiging the theme #212664
     Laura
    Moderator

    Hello, you are using youzer plugin which changes all buddypress style, we do not provide custom development to integrate it with youzer, you may need to hire a developer to do it for you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog Posts #212663
     Laura
    Moderator
    Not marked as solution
    in reply to: Error when updating #212662
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, its at the changelog https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/6776630#item-description__changelog

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buttons not responsive. #212660
     Laura
    Moderator
    Not marked as solution
    in reply to: Formatting issue when [bbp-forum-index] is used. #212649
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme

    COPY CODE
    
    #bbpress-forums #bbp-search-form #bbp_search {
        border: none !important;
        padding-top: 0px !important;
    }
    .input-group-addon, .input-group-btn {
        width: 1%;
        white-space: nowrap;
        vertical-align: top !important;
    }
    input#bbp_search_submit {
        width: 25px !important;
        height: auto !important;
        padding: 0px !important;
        border-radius: 10% !important;
        background-color: transparent !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: White Pages after update #212629
     Laura
    Moderator

    Hello, so it must be a code added to the child theme 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Can’t activate Auto update #212628
     Laura
    Moderator
    Not marked as solution
    in reply to: Login Redirect #212619
     Laura
    Moderator

    Hello, please check attached, i have activated the restrict site access and made it redirect to login page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Notification in the top bar #212614
     Laura
    Moderator
    Not marked as solution
    in reply to: Auto Registration with Facebook Login #212611
     Laura
    Moderator

    Hello, well we can’t capture those from facebook but you can force the profile completion process using this https://wordpress.org/plugins/bp-force-profile/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header icon #212610
     Laura
    Moderator
    Not marked as solution
    in reply to: Error message on Styling options #212594
     Laura
    Moderator

    Hello, please try by adding this to wp-config.php of your website files

    COPY CODE
    
    ini_set('display_errors','Off');
    ini_set('error_reporting', E_ALL );
    define('WP_DEBUG', false);
    define('WP_DEBUG_DISPLAY', false);
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook Login #212593
     Laura
    Moderator

    Hello, what error do you see or what happens when you try to login?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo App #212519
     Laura
    Moderator

    Hello, there is no app just an image so you would need to hire a developer to create an app for you.
    You can contact me for that too at laura@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog Posts #212517
     Laura
    Moderator
    Not marked as solution
    in reply to: Update V3 Sweetdate #212516
     Laura
    Moderator

    Hello, first make sure you have the child theme activated, this way you wont lose your changes.
    The only big change is from Sweetdate 2.9 to newer versions, because we use a new page builder and new user search. But i can help you with the setup once updated 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: SITES ISSUE #212512
     Laura
    Moderator
    Not marked as solution
    in reply to: Country / Cities #212495
     Laura
    Moderator
    Not marked as solution
    in reply to: Country / Cities #212494
     Laura
    Moderator
    Not marked as solution
    in reply to: News Magazine install #212471
     Laura
    Moderator

    Hello, while editing the page using visual composer, you are able to edit the query of all elements and select the max amount of items for each element and the categories to filter 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: get login page on the home page #212466
     Laura
    Moderator

    Hello, lets close this ticket and continue at the other one 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 841 through 880 (of 25,000 total)

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