Forum Replies Created

Viewing 40 posts - 881 through 920 (of 25,000 total)
  • Author
  • in reply to: Can’t activate Auto update #212465
     Laura
    Moderator
    Not marked as solution
    in reply to: Show top bar only for logged users #212463
     Laura
    Moderator

    Hello, maybe this plugin helps https://wordpress.org/plugins/user-menus/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customisation of “Add Listing” page #212460
     Laura
    Moderator
    Not marked as solution
    in reply to: “No posts to display” message don’t show #212450
     Laura
    Moderator

    Hello, so is it resolved?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 2 different landing pages #212449
     Laura
    Moderator

    Hello, there are many redirect plugins but you need to set a condition for it. The most famous is Peter’s login redirect.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: activiation email #212448
     Laura
    Moderator

    Hello, you are using an older version of sweetdate (2.9) so it may not be compatible with the latest version of buddypress, you may need to update the theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog Posts #212447
     Laura
    Moderator
    Not marked as solution
    in reply to: Login Redirect #212446
     Laura
    Moderator

    Hello, you need to go to Appearance – theme options and then scroll to find the restrict site option, you must select login page for the restriction to work correctly. I can take a look for you if you share access

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: White Pages after update #212445
     Laura
    Moderator

    Hello, does it happen with main theme or only with child theme?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo Tabs – how to keep them all open? #212444
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Visual Composer Updates #212432
     Laura
    Moderator

    Always happy to help

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buttons not responsive. #212427
     Laura
    Moderator
    Not marked as solution
    in reply to: Replace Group Cover Image with shortcode for google map #212423
     Laura
    Moderator

    Hello, this would require special custom development as you need to edit the group template file for this, i suggest to contact a freelancer that could do this for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customisation of “Add Listing” page #212407
     Laura
    Moderator
    Not marked as solution
    in reply to: Customisation of “Add Listing” page #212388
     Laura
    Moderator
    Not marked as solution
    in reply to: Formatting issue when [bbp-forum-index] is used. #212387
     Laura
    Moderator

    Hello, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: 2 different landing pages #212384
     Laura
    Moderator

    Hello, actually a redirect plugin is what people use for this purpose, you just need to create the home for logged in and use it as redirect page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Question on desiging the theme #212361
     Laura
    Moderator

    So:
    1) In the job listing page, the author name, date etc are shown and the job details is coming down and not alligned properly. Can we please allign this properly so that they will look good.

    That space is where the job feature image should be, you need to add it so it appears there

    6) When the widget for “recent jobs” is added to the sidebar “wall” or to any other sidebar the content in the widget is getting overlapped due to some css issues. Can you please help me in resolving the same.

    You are using youzer and it has its own styling for sidebars so we cannot edit it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Question on desiging the theme #212360
     Laura
    Moderator

    Hello, i’m very sorry for the delay, we order tickets by last reply date and as you replied to your own ticket it was moved down as recent reply. I am checking everything now

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Homepage menu Always show #212358
     Laura
    Moderator

    Hello, can you share admin access so i can check?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Visual Composer Updates #212357
     Laura
    Moderator

    Hello, yes you are right, we will make sure to note that 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing background color #212354
     Laura
    Moderator
    Not marked as solution
    in reply to: Instructions #212353
     Laura
    Moderator

    Hello, at Portfolio section of the admin dashboard you can create portfolio items and categories, then at the homepage you can edit the element to show certain categories or the whole portfolio with category filter.I can help you with the setup if you share more details of the look you want to achieve and access to the admin panel 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Collapse the menu #212352
     Laura
    Moderator
    Not marked as solution
    in reply to: Can’t activate Auto update #212351
     Laura
    Moderator
    Not marked as solution
    in reply to: Buttons not responsive. #212350
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Yes 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Set up the LOGIN PAGE #212348
     Laura
    Moderator
    Not marked as solution
    in reply to: Import “Default Shop” features in “Community” #212347
     Laura
    Moderator
    Not marked as solution
    in reply to: Homepage menu Always show #212338
     Laura
    Moderator

    Hello, i checked that you have custom CSS that is causing this issue, please contact your developer about that as we do not support custom styles.
    For updates, use the envato market plugin shown here https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing background color #212337
     Laura
    Moderator
    Not marked as solution
    in reply to: Visual Composer Updates #212335
     Laura
    Moderator

    Hello,
    “The above makes no sense and is not relevant to what I wrote. I have the plugin installed and did not ask for assistance with the installation, I asked for information on upgrading the plugin since I am being told in the admin panel that an upgrade is available and one of the selling points to me with the theme was that it could be upgraded directly from the admin panel without waiting for a theme update as stated in your documentation. When I actually tried to do this I found this is not the case.”

    – At Appearance – Install plugins you can also see updates, this is why i suggested to check there too. Didn’t say to install them

    “The above did not address that your documentation says the plugin can be upgraded directly through the admin panel without waiting for a KLEO theme update. I provided a link to your own documentation that states this. Your documentation directly conflicts with what Visual Composer states about direct updates.”

    – Yes we release them and you should see it at Appearance – Install Plugins, there should be an UPDATE option instead of INSTALL, this is where bundled plugins get updated

    Please let me know if you have it there 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sitemap errors and conflict with the child theme #212320
     Laura
    Moderator
    Not marked as solution
    in reply to: update fails #212250
     Laura
    Moderator

    Hello, i see, maybe its a temporal bug, you could try the manual update meanwhile, as shown here https://archived.seventhqueen.com/kleo/article/updating-the-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Groups problems #212249
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
    in reply to: Buttons not responsive. #212238
     Laura
    Moderator
    Not marked as solution
    in reply to: “add friend” in the members directory #212237
     Laura
    Moderator
    Not marked as solution
    in reply to: Location ID change #212230
     Laura
    Moderator

    Hello, you need to create a new listing and not change other listings as the url may be the old one, let me know if that is the problem as i am a bit confused with the topic

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 881 through 920 (of 25,000 total)

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