Forum Replies Created

Viewing 40 posts - 921 through 960 (of 25,000 total)
  • Author
  • in reply to: Visual Composer Updates #212229
     Laura
    Moderator

    Hello, please check at Appearance – Install Plugins
    Lifetime updates means we will keep visual composer updated, but it has to be compatible with the theme, we cannot release an update that is not compatible, so before anything we update the theme and then the rest of the plugins.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Errors #212228
     Laura
    Moderator

    Duplicated topic, closing

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Errors #212227
     Laura
    Moderator

    Hello, please try by adding this to your wp-config.php at your website files

    COPY CODE
    
    ini_set('display_errors','Off');
    ini_set('error_reporting', E_ALL );
    define('WP_DEBUG', false);
    define('WP_DEBUG_DISPLAY', false);
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Include link to paid membership pro in registration #212224
     Laura
    Moderator

    Hello, for just showing once its difficult, you can create it for visitors ( not logged in ) and hide it for users ( logged in )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sitemap errors and conflict with the child theme #212212
     Laura
    Moderator
    Not marked as solution
    in reply to: Changing the title above breadcrumbs. #212211
     Laura
    Moderator
    Not marked as solution
    in reply to: Import “Default Shop” features in “Community” #212210
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: First loging in #212206
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, used this at theme options quick css

    COPY CODE
    
    /* Checkout page processing spinner */
    .woocommerce-checkout.processing .blockUI.blockOverlay {
    	background-image:url('http://mlt.staging.wpengine.com/wp-content/uploads/2018/10/91.gif') !important;
    	background-position: center 50% !important;
    	background-repeat: no-repeat !important;
    	position: fixed !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: The Top Bar – Need Help #212194
     Laura
    Moderator
    Not marked as solution
    in reply to: Migrating users from old site #212185
     Laura
    Moderator

    Let me know if you need anything else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sitemap errors and conflict with the child theme #212174
     Laura
    Moderator
    Not marked as solution
    in reply to: Validation user #212168
     Laura
    Moderator

    Sorry as right now it’s how buddypress manages active users.
    Please let me know if I can help you with anything else.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Collapse the menu #212167
     Laura
    Moderator
    Not marked as solution
    in reply to: Update site #212166
     Laura
    Moderator

    Hello, with every update we make sure the theme is compatible with woocommerce, you shouldn’t have any issues even if you see the woocommerce template notice, the theme should work just fine 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: update fails #212164
     Laura
    Moderator

    Hello, which plugin? If you mean the theme please use envato market plugin as it’s the new tool to update the theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Confusing Profile Image Priority #212157
     Laura
    Moderator

    Hello, it should be: Gravatar – Facebook – Default image
    As wordpress always gets gravatar by the email, but im not sure if our facebook setup would be on top of that, as i haven’t tested it. But the order should be gravatar first

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, have you tried using Loco Translate? If not working you may need to copy the file to the child theme and change it there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Comments Issues #212152
     Laura
    Moderator

    Hello, please go to the post that have comments closed, edit it and at the top of the page open screen options and check discussions then at the end of the post edit screen find discussions section make sure Comments are allowed.
    Also check at Settings – Discussions to make sure you do not have it set to close after x time

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: The Top Bar – Need Help #212151
     Laura
    Moderator
    Not marked as solution
    in reply to: Import “Default Shop” features in “Community” #212150
     Laura
    Moderator
    Not marked as solution
    in reply to: Validation user #212149
     Laura
    Moderator

    Hello, you would need to login with the user in order to make it appear, this is default buddypress functionality

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sitemap errors and conflict with the child theme #212148
     Laura
    Moderator
    Not marked as solution
    in reply to: kleo-scroll-to #212147
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: First loging in #212146
     Laura
    Moderator
    Not marked as solution
    in reply to: Migrating users from old site #212145
     Laura
    Moderator

    Hello, users need to login at least once to show at the members directory this is how buddypress manage users 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Collapse / Expand sidebar? #212132
     Laura
    Moderator

    Hello, this is not available right now, might need to use a custom code or plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Transparent mobile menu #212131
     Laura
    Moderator

    I moved it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: The Top Bar – Need Help #212130
     Laura
    Moderator
    Not marked as solution
    in reply to: “add friend” in the members directory #212129
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, this is not a plugin but a css settings, i can try it for you if you want, just share admin access 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Confusing Profile Image Priority #212127
     Laura
    Moderator

    Hello, if registering with facebook it should get the facebook photo, for a normal user that has a gravatar email it gets gravatar and for an user that doesnt have gravatar it gets the default one.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Error when updating #212126
     Laura
    Moderator
    Not marked as solution
    in reply to: feature request: transparent mobile menu #212125
     Laura
    Moderator

    Moved to feature requests 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: activiation email #212124
     Laura
    Moderator

    Hello, try by going to Tools – Buddypress and click reinstall email and then try again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pages added by KLEO and Logo/Menu style options #212122
     Laura
    Moderator

    Hello,
    1- Pages like register, activate, activity,members and the home page you prefer, the rest you can check them and see if you want them or not 🙂
    2- Hello, the header is a single piece, so you would need custom css for that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Disable comments on posts generally #212102
     Laura
    Moderator

    Happy it helped 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: kleo-scroll-to #212101
     Laura
    Moderator

    Hello, you may need to add the anchor to an element above the heading so it looks correctly

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
Viewing 40 posts - 921 through 960 (of 25,000 total)

Log in with your credentials

Forgot your details?