Forum Replies Created

Viewing 40 posts - 14,241 through 14,280 (of 25,000 total)
  • Author
  • in reply to: Updated to 4.6 and site crashed #135398
     Laura
    Moderator
    Not marked as solution
    in reply to: Notifications in Top Left Header Menu & WPML #135397
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header layout and portfolio questions #135396
     Laura
    Moderator

    Hi,

    What you need requires significant amount of time to create a functionality like that and our purpose here is to help you with any theme problem that you may encounter or with small customizations.
    For anything that theme doesn’t have or you need something different you should hire a programmer/web developer to achieve what you need.

    If you want a quote from our developers team, contact our colleague cornel@seventhqueen.com about your request.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: redirecting and translation #135390
     Laura
    Moderator
    Not marked as solution
    in reply to: YouTube #135389
     Laura
    Moderator
    Not marked as solution
    in reply to: Translation issues #135388
     Laura
    Moderator

    Hello, did you translate the theme too? Did you try to update the strings by clicking SYNC?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Various, including disable Mobile menu #135387
     Laura
    Moderator

    Hello, its added to the kleo register modal and element

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Paid Membership on Home Register Page #135385
     Laura
    Moderator
    Not marked as solution
    in reply to: Help with Modules and Speed settings #135383
     Laura
    Moderator

    Hello, as i said these checks are usually like this, the first check is always slower. But for real users it may not be like that, for me it didnt happen. Anyway, if you want to boost the speed even more, contact a cdn provider, like maxcdn

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, just add this to style.css of child theme and change it as you prefer

    COPY CODE
    
    .button.alert {
        background-color: black !important;
        border: 1px solid black !important; 
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: garcia #135367
     Laura
    Moderator

    Hello, you can do that with css, do not edit theme files, a developer will be able to help you with that 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Groups & Member Bug #135366
     Laura
    Moderator
    Not marked as solution
    in reply to: Removing certain fields #135363
     Laura
    Moderator
    Not marked as solution
    in reply to: Changing images #135362
     Laura
    Moderator

    Hello, try by adding this to style.css of child theme

    COPY CODE
    
    @media only screen and (max-width: 940px) {
    .top-bar {
        background: transparent !important;
    }
    .top-bar > ul .name h1 a {
        background: transparent !important;
    }
    .top-bar ul > li.toggle-topbar {
        background: transparent !important;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: logo not displaying on mobile correctly #135309
     Laura
    Moderator
    Not marked as solution
    in reply to: Social Article #135230
     Laura
    Moderator

    Hello, just place them using the Add Media button at the post editor 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Mobile Header #135227
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
    in reply to: Hide widget for mobile. #135225
     Laura
    Moderator
    Not marked as solution
    in reply to: Client pictures are faded #135224
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Disable responsive #135223
     Laura
    Moderator

    Hello, there is not an easy way to delete the responsiveness of the theme, so you will need to hire a developer to do it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Easy Knowledge Base Incorrect Grouping #135222
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background row video conflict #135221
     Laura
    Moderator
    Not marked as solution
    in reply to: stuck on welcome page when logged in #135220
     Laura
    Moderator

    Hello 🙂
    – how do you put the user avatar on the right of the username in the main menu, instead of on the left?

    Not available right now

    – the user avatar doesn’t show up if the wordpress bar is enabled. I added the script to hide the wordpress bar from all users except admins, but when I’m logged in as an admin my account’s avatar blanks out in the top menu

    It may be an error with the script you added. Does it happens after deleting the script?

    – how can I make the profile toolbar icons smaller? Can I change the order in which they’re displayed?

    This plugin allows it http://www.buddyboss.com/purchase/buddypress-reorder-tabs/ For the icons, use this css ( add it to style.css of child theme )

    COPY CODE
    
    #buddypress div#item-nav ul li a:before {
        font-size: 30px;
    }
    

    – how can I make the profile display the profile/about me info by default instead of the activity?

    Check https://codex.buddypress.org/getting-started/guides/change-members-profile-landing-tab/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: unable to Remove top bar #135219
     Laura
    Moderator

    Hello, you can try by adding this to style.css of child theme 🙂

    COPY CODE
    
    .social-header.header-color {
        display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: rt media slider #135218
     Laura
    Moderator
    Not marked as solution
    in reply to: email #135217
     Laura
    Moderator
    Hello, check https://enriquechavez.co/change-email-sender-wordpress/ Let me know if it helps :)
    in reply to: Facebook login only #135216
     Laura
    Moderator
    Not marked as solution
    in reply to: Menu links not working #135215
     Laura
    Moderator

    Hello, please go to Settings > Permalinks and make sure they are in post name, then save.
    If not working try by deactivating some plugins and testing again 🙂
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change translate word #135214
     Laura
    Moderator
    Not marked as solution
    in reply to: Missing spinner #135213
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Currency Switcher #135126
     Laura
    Moderator
    Not marked as solution
    in reply to: Currency Switcher #135125
     Laura
    Moderator
    Not marked as solution
    in reply to: How to make fullwidth forums? #135124
     Laura
    Moderator

    Hello, check at SweetDate options at bbpress 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Translation issues #135122
     Laura
    Moderator

    Hello, at your admin panel you should have a section called Emails. In that section you can Change all email templates 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, if there is no post at the category it wont show it, you need to assign at least one post to each category 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Article #134962
     Laura
    Moderator

    Hello, do you mean featured image or inside the post?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
Viewing 40 posts - 14,241 through 14,280 (of 25,000 total)

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