Forum Replies Created

Viewing 40 posts - 14,321 through 14,360 (of 25,000 total)
  • Author
  • in reply to: chatroom #134863
     Laura
    Moderator

    Hello, you could try with cometchat or arrowchat, but you will need to talk with them to develop an integration with paid memberships pro

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Conflict with Piklist #134862
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Product page – product columns extremely tall #134861
     Laura
    Moderator
    Not marked as solution
    in reply to: Change color for the data under the name in the directory #134859
     Laura
    Moderator

    Hello, try by adding this to style.css of child theme

    COPY CODE
    
    .search-item p {
        color: black !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Visitors pay first #134858
     Laura
    Moderator

    Hi,

    What you need requires significant amount of time to create a functionality like that and our purpose here is to help you with any theme problem that you may encounter or with small customizations.
    For anything that theme doesn’t have or you need something different you should hire a programmer/web developer to achieve what you need.

    If you want a quote from our developers team, contact our colleague cornel@seventhqueen.com about your request.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Redirect non loged in #134857
     Laura
    Moderator

    Hello, try https://es.wordpress.org/plugins/simple-members-only/ 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Demo Content issue #134856
     Laura
    Moderator

    Hello, can you specify a bit more the issue?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Custom Link in Kleo Login Modal Popup #134855
     Laura
    Moderator

    Hello, you will find it at general-popups.php at page-parts folder. Find this:

    COPY CODE
    
    <p>
                        <em><?php esc_html_e( "or", 'kleo_framework' );?></em>    
                        <a>" class="new-account">
                            <?php esc_html_e( "Create an account", "kleo_framework" ); ?>
                        </a>
                    </p>
    

    And change /wp-login.php?action=register for your url 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Center logo display not working on mobiles #134853
     Laura
    Moderator
    Not marked as solution
    in reply to: Mobile Header #134852
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Disable responsive #134850
     Laura
    Moderator

    Hello, responsiveness its a core not only for user experience but for SEO and website quality. I don’t know why you would want to disable responsiveness, it would be very bad for your website rankings.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: User Groups doesn’t complete process #134789
     Laura
    Moderator

    Hello, just add this to style.css of child theme 🙂

    COPY CODE
    
    .activity-read-more {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Third party support #134784
     Laura
    Moderator

    Hello, for custom request i suggest envato studio for qualified freelancers. I’m not available right now

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: SweetDate Configure Profile Matching #134783
     Laura
    Moderator

    Hello, from where you got the plugin there should be a way to contact them 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Checkout Page Not Showing #134780
     Laura
    Moderator

    Hello, try to disable those changes and test again, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Help with Modules and Speed settings #134777
     Laura
    Moderator

    Hello, your website speed is amazing, less than a second. Optimized the speed , you dont really need anything more 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: title background colour not saving #134773
     Laura
    Moderator

    Hello, it could be related to cache or plugin conflicts, but css codes are easy and safe to use 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background Pic #134770
     Laura
    Moderator

    Hello, those are not sliders, are carousels, and it depends on your settings, if you set it up to auto play or not, By adding a shortcode (at the page editor > sweetdate shortcodes) you will be able to select those options.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Member widget #134769
     Laura
    Moderator
    Not marked as solution
    in reply to: YouTube #134768
     Laura
    Moderator
    Not marked as solution
    in reply to: MENU COLORS ON HOVER #134766
     Laura
    Moderator

    Hello, you can try with this code, at style.css 🙂

    COPY CODE
    
    .kleo-main-header .nav > li.active > a {
        box-shadow: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Demo Content Image adjustments #134764
     Laura
    Moderator
    Not marked as solution
    in reply to: Footer not obeying styling colours set #134763
     Laura
    Moderator

    Hello, for footer you need to change the socket 🙂
    Is the issue resolved? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: google map error #134762
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Client pictures are faded #134759
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search box drop down not showing content #134758
     Laura
    Moderator
    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins. If this is useless please follow these steps to enable wp debug:
    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( 'WP_DEBUG', false ); and change FALSE value to TRUE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    define( 'WP_DEBUG_LOG', true );
    
    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run). Repeat the described actions and then check the debug.log file and let me know what error appears. If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider. After you have disabled the plugins try to see if the error persists. Cheers
    in reply to: logo not displaying on mobile correctly #134757
     Laura
    Moderator
    Not marked as solution
    in reply to: How to edit membership description #134755
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
    in reply to: Changing Comment Area #134753
     Laura
    Moderator

    Theme strings and plugins strings can easily be changed by using Loco Translate plugin https://wordpress.org/plugins/loco-translate/
    <h3>A small introduction on how translations work</h3>
    Translatable strings can come from the theme or from the installed plugins. You need to translate the theme or the plugin depending on what section of the site your string is found.

    For example if your string is on your BuddyPress profile then most probably you will need to translate BuddyPress plugin. If you are on the Forums section of your site then bbPress plugin should be the one that needs to be translated. Another example is the rtMedia plugin that adds the Media links to BuddyPress and if you want to translate it then this plugin will contain the string.
    <h3>Follow these steps to get you started:</h3>

    • Install Loco Translate plugin
    • Go to the plugin dashboard: WP Admin – Tools – Manage translations
    • Find the theme or plugin in the list.
    • If the language isn’t already in the list then click Add new language, choose your language and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ).
    • Press SYNC button to synchronise your translation with the provided .pot file
    • Search for the string you want to translate and add your translated string.
    • Press Save when you finished your translation.

    Note: You will have to set the language for your blog from WP-admin – Settings – General – Site Language – Choose your language

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: WordPress Failure notice when installing theme #134752
     Laura
    Moderator

    Hello, try to install it by ftp, just drop the folders of both themes ( not the .zip, the folder inside of the zip )
    at wp-content/themes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Five newest post in full length #134750
     Laura
    Moderator

    Hello, can you share more details about that? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Need to update some kleo templates #134749
     Laura
    Moderator

    Hello, do not worry about woocommerce templates as we update them with each new theme version 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hide widget for mobile. #134748
     Laura
    Moderator
    Not marked as solution
    in reply to: Cannot create new slide in slider revolution, ajax error #134742
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Member badges (PMP) to profile page #134740
     Laura
    Moderator

    Hello, you will need to hire a developer to add that for you as its not a feature of the theme, and we can only help with theme related issues 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 14,321 through 14,360 (of 25,000 total)

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