Forum Replies Created

Viewing 40 posts - 15,361 through 15,400 (of 25,000 total)
  • Author
  • in reply to: Visual Composer Grid Builder #127872
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: My menu is not showing properly #127870
     Laura
    Moderator

    Hello, answered at the other topic about the same issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: RTmedia probs #127868
     Laura
    Moderator
    Not marked as solution
    in reply to: Redirect non logged user #127867
     Laura
    Moderator

    Try by adding this to functions.php of child theme

    COPY CODE
    
    add_action( 'template_redirect', 'redirect_to_specific_page' );
    
    function redirect_to_specific_page() {
    
    if ( is_page('slug') && ! is_user_logged_in() ) {
    
    wp_redirect( 'http://www.example.dev/your-page/', 301 ); 
      exit;
        }
    }
    

    Change the url with your registration page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Smooth scrolling for one page #127866
     Laura
    Moderator

    Hello, try the plugin smooth scrolling 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Boxed Width #127865
     Laura
    Moderator

    Hello, 1600 is not boxed anymore but here is the css

    COPY CODE
    
    .kleo-page.page-boxed {
        max-width: 1600px !important;
    }
    

    Just add it to style.css of child theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Responsive menu not staying visible #127864
     Laura
    Moderator
    Not marked as solution
    in reply to: Make profile mandatory #127863
     Laura
    Moderator
    Not marked as solution
    in reply to: Leaving members #127862
     Laura
    Moderator

    Hello, that is not available right now, as if the membership expires the profile should not be deleted, instead the member shouldnt be able to visit any restricted area

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Video controls #127861
     Laura
    Moderator

    Hello, it depends on the parameters you use for the videos, check https://developers.google.com/youtube/player_parameters

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Strange Inline CSS for the logo? #127860
     Laura
    Moderator

    Hello, you can use css hacks to target firefox and add the css lines you need, check https://css-tricks.com/snippets/css/css-hacks-targeting-firefox/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Range Feilds #127859
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, just activate buddypress and set the pages at Settings > Buddypress > Pages
    Also enable registration at Settings > General > Anyone can register

    For top bar you can activate it at theme options
    For login and register what do you mean to add it to your panel?
    To change menu color add this to style.css of child theme

    COPY CODE
    
    .kleo-main-header.header-normal.header-scrolled a {
        color: red;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Using divider on different color backgrounds #127857
     Laura
    Moderator

    Hello, add your css to style.css and it shouldnt change

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Demo content will not install #127856
     Laura
    Moderator

    Hello, KLEO has a built in importer, after you import the demo, you need to set the homepage as frontpage at Settings > Reading

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Article and My Site pluging #127855
     Laura
    Moderator

    Hello, the sites menu is when you have a multisite website
    Seems like social articles is having compatibility issues with buddypress, try by contacting the author of the plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: One Page Scrolling Website #127854
     Laura
    Moderator

    Hello, i do not see the blue highlight, did you manage to resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Register form outside slider #127853
     Laura
    Moderator

    Hello, try to make the slider bigger by editing the height at revolution slider settings 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Main menu on the right #127852
     Laura
    Moderator

    Hello, seems to be a css issue, did you add any custom css? If so, try to delete it, if not try maybe deactivating some plugins and check again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Registration form #127851
     Laura
    Moderator

    Hello, for the fields check https://wordpress.org/support/topic/adding-custom-fields-to-paid-membership-pro-1
    To activate buddypress as registration method go to Settings > Buddypress > Pages and make sure activate and register pages are selected, if you do not have them, create them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you specify a bit more? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Breadcrumb link issue #127849
     Laura
    Moderator
    Not marked as solution
    in reply to: demo importing failure sign #127848
     Laura
    Moderator

    Hello, try to deactivate some plugins and test again, if not working please contact your hosting provider

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: I can’t see home page #127847
     Laura
    Moderator
    Not marked as solution
    in reply to: Change Man to Male and Woman to Female #127846
     Laura
    Moderator

    Hello, please go to Users > Profile fields and you will be able to change that at I am a and Looking for fields

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Add new Forum and Group buttons #127844
     Laura
    Moderator

    Hello, there are no buttons shortcode, if you enabled the creation of groups at buddypress settings, the button should appear at the groups directory, same with forums
    2- To edit you need at least basic css knowledge, i can help you with the code if you tell me how do you want them to look like, for share and like you will need to find a third party plugin that does that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Transparent menu for small screens #127843
     Laura
    Moderator
    Hello, justadd this to style.css of child theme :)
    @media (max-width: 991px) {
    .kleo-main-header, .navbar-transparent .kleo-main-header, .kleo-navbar-fixed.navbar-transparent #header {
        position: absolute!important;
    }
    }
    
    in reply to: Can’t replicate portfolio demo “look” #127842
     Laura
    Moderator

    Hello, at Theme Options you can change the portfolio style 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: buddypress #127841
     Laura
    Moderator

    Hello, can you share a screenshot and how to reproduce the issue or access t your website so i can see it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Geodirectory + Buddypress + Notifications #127840
     Laura
    Moderator

    Hello, Geodirectory reviews are just like comments but with another name so our notification sees it as comments. That is why you see it like that.
    We might add this in the future right now we have a lot of features on the list

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Multiple inline Kleo Buttons #127839
     Laura
    Moderator

    Hello, try to add 3 columns and 1 for each

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Favorite instead Like Button Plugin #127838
     Laura
    Moderator

    For the hearts just add this to style.css of child theme

    COPY CODE
    
    .icon-star-empty:before {
        content: "\f004" !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Favorite instead Like Button Plugin #127837
     Laura
    Moderator

    There will be no problem with the amount of favorites

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can i add custom link in portfolio items #127797
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pakete #127791
     Laura
    Moderator
    Not marked as solution
    in reply to: Responsive wrongly #127790
     Laura
    Moderator

    Hello, it might be because of your server,do you have the latest php version?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Photo lock settings #127784
     Laura
    Moderator
    Not marked as solution
    in reply to: Translation #127783
     Laura
    Moderator
    Not marked as solution
Viewing 40 posts - 15,361 through 15,400 (of 25,000 total)

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