Forum Replies Created

Viewing 40 posts - 1,601 through 1,640 (of 25,000 total)
  • Author
  • in reply to: members profile fields are not completely visible. #208508
     Laura
    Moderator
    Not marked as solution
    in reply to: theme update error #208506
     Laura
    Moderator

    It’s General-login-modal sorry

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Importing only one demo content type #208505
     Laura
    Moderator
    Not marked as solution
    in reply to: Importing only one demo content type #208504
     Laura
    Moderator
    Not marked as solution
    in reply to: Live Message Menu – Text pup-op – Not Translated #208503
     Laura
    Moderator

    Hello, you can use the plugin Loco Translate and at Themes – KLEO select french and edit the words, it could be also at Loco Translate – Plugins – K Elements

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Google Earth #208499
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i do not see any menu item to colour at your homepage

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook ad #208497
     Laura
    Moderator

    Understood 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: site Load time is extremely long after users #208496
     Laura
    Moderator

    Hello, at Users – BP Profile fields, edit the members search form to add any field to it liek the search by state.

    I am trying to check your homepage but it is taking a lot to load, it still didnt for me. Can you deactivate some plugins and check if the load speed improves? Then i could check the homepage slider issue

    About facebook, the screenshot i wanted is the facebook app details

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Newsletter widget #208495
     Laura
    Moderator

    Hello, please share access so i can check it.
    Do other emails work?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Register Form issues #208493
     Laura
    Moderator
    Not marked as solution
    in reply to: Multiple payment #208490
     Laura
    Moderator
    Not marked as solution
    in reply to: Reduce size of Nav items #208489
     Laura
    Moderator
    Not marked as solution
    in reply to: Big images on buddipres members and friends lists #208488
     Laura
    Moderator
    Not marked as solution
    in reply to: Login Form #208477
     Laura
    Moderator
    Not marked as solution
    in reply to: jQuery error? #208466
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: theme update error #208453
     Laura
    Moderator

    Hello, the file is at sweetdate\page-parts its general login form , before editing it copy it to the child theme so it has the same structure then edit it there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: change the color of the side menu #208452
     Laura
    Moderator

    Hello, just add this to style.css of child theme to change the color of the text

    COPY CODE
    
    ul#menu-kleonavmenu-2 a {
        color: red !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Only Members Diretory with right sidebar #208449
     Laura
    Moderator
    Not marked as solution
    in reply to: members profile fields are not completely visible. #208447
     Laura
    Moderator
    Not marked as solution
    in reply to: KLEO no funciona correctamente #208444
     Laura
    Moderator

    Hello, sensei is free we do not include it as paid, and it’s independent from our theme we just added it for easier installation but our demos can be used with any LMS I suggested to check those because as there is a bug with sensei (any other theme would have that too as the problem is sensei not the theme) we can’t do much,it’s included as a free plugin, not as a premium one which mean you did not pay for it you paid for the theme which works correctly. Sadly if a plugin has a bug we are not responsible for that we can help you with anything related to the theme and that is the cause of the problem.

    I would be happy to assist you setup any of those free plugins as sensei does not give support for free ( and again, the version we included is free ,just like buddypress and other plugins we have suggested) it’s not part of theme license.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Just Purchased and Questions #208423
     Laura
    Moderator
    Not marked as solution
    in reply to: Updates #208417
     Laura
    Moderator
    Not marked as solution
    in reply to: site Load time is extremely long after users #208416
     Laura
    Moderator

    Hello, for your website load speed, you may need a bigger server for that amount of users, the theme doesnt manage users its the server and wordpress who stores them so we cant do much here. You could also use a CDN

    At elementor you can add a search form using BP Profile search
    Can you share a screenshot of the app settings so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i can create a css for you, can you tell me which colors do you want?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: KLEO no funciona correctamente #208414
     Laura
    Moderator

    Hello, it is indeed a problem with sensei plugin as it has the same issue with the wordpress default theme, You can check a few alternatives here https://thimpress.com/top-9-best-free-lms-learning-management-system-wordpress-plugins/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook ad #208409
     Laura
    Moderator

    Let me know if you need help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Timeline Post View #208407
     Laura
    Moderator

    Hello 🙂
    1- This feature is not available right now
    2- I would need ftp access to check it out 🙂
    3- We already have a few blog elements you can use like post grid etc
    You can create a new ticket and suggest this as feature requests so i can add it and people can vote if they want it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: essential grid filter shortcode #208406
     Laura
    Moderator

    Hello, can you share access to the page and admin user so i can check it out? Where did you get the shortcode?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add Like button to top social bar #208405
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: theme update error #208385
     Laura
    Moderator

    Hello, username or password invalid please check

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Class name to NOT to show a row to logged-in users #208373
     Laura
    Moderator
    Not marked as solution
    in reply to: Error 404 when logging into new profile on site #208372
     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Just Purchased and Questions #208368
     Laura
    Moderator
    Not marked as solution
    in reply to: Impossible to select menu icon or color #208367
     Laura
    Moderator

    Hello, can you share access and specify which colors do you want?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Updates #208366
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook ad #208364
     Laura
    Moderator

    Hello, its header.php but copy it to your child theme and edit it there to prevent losing changes 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Class name to NOT to show a row to logged-in users #208363
     Laura
    Moderator
    Not marked as solution
    in reply to: change the color of the side menu #208362
     Laura
    Moderator

    Hello, your website is not loading for me, please let me know 🙂
    Do you want to change just the background color or the text color too?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 1,601 through 1,640 (of 25,000 total)

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