Forum Replies Created

Viewing 40 posts - 2,601 through 2,640 (of 25,000 total)
  • Author
  • in reply to: RT Media Upload Photos | Options links disappeared #202219
     Laura
    Moderator

    Hello, let me know a time you will leave it on EST do not do it after this reply as I might not see your answer right away. I will be back tomorrow 28 around 11-12am est

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: PROBLEM: Shortcode and animation don’t work #202177
     Laura
    Moderator
    Not marked as solution
    in reply to: Error: failed to load #202176
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issues with Kelo Theme #202174
     Laura
    Moderator
    Not marked as solution
    in reply to: Problem buddypress #202172
     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Glad its resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pages get post weired layout with a box #202165
     Laura
    Moderator

    Glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Translation of certain sections #202163
     Laura
    Moderator

    Hola, lamentablemente no podemos ofrecer servicio de acceso remoto. El lápiz no es visible en la página que quieres editar? Tienes elementor y sweetdate an la ultima versión?
    Cuando das click al lapiz en el formulario estas editando el texto del formulario de busqueda, para edicat el de registro debes mover la ruda del raton hacia abajo donde está el formulario de busqueda y verás un rectangulo rojo, este es el formulario de registo, al darle al lapiz podras editar el texto

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background picture of template #202155
     Laura
    Moderator
    Not marked as solution
    in reply to: Menu Styling disappeared after Theme update #202153
     Laura
    Moderator

    Hello, i see, it doesnt have the button style, at the menu style where you have standard, did you try other options to see if it changes?
    If you share access i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: RT Media Upload Photos | Options links disappeared #202150
     Laura
    Moderator

    Same screen sadly

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
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    in reply to: Issue with activating account #202147
     Laura
    Moderator
    Not marked as solution
    in reply to: Translation of certain sections #202067
     Laura
    Moderator

    Hello, yes i speak Spanish 🙂 I can check it out for you if you share admin access

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I reshuffle Buddy Press Menu #202066
     Laura
    Moderator

    Right now that is the easier way 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Menu Styling disappeared after Theme update #202064
     Laura
    Moderator

    Hello, can you share a link so I can see it? The styling is gone but the buttons are there right? If so I can help you setup the styling again if you tell me how they should look like

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pages get post weired layout with a box #202063
     Laura
    Moderator

    Hello, have you tried to deactivate other plugins and test again? I can also take a look at the site if you share admin access 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customization Errors and Deprecated PHP #202062
     Laura
    Moderator

    Hello, please make sure the theme and plugins are all updated and if you have other plugins try to deactivate them and test again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background picture of template #202061
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, can you share a screenshot of the issue?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buddypress Icon #202056
     Laura
    Moderator

    Added it to our members page, note that ONLY the members who logged in at least once, will be search-able, even if you see them at our members page, the users that will be searchable are the ones at members page. So login with the rest once so they count

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issues with Kelo Theme #202051
     Laura
    Moderator
    Not marked as solution
    in reply to: RT Media Upload Photos | Options links disappeared #202050
     Laura
    Moderator

    Hello, i get the no application seems to be running here, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Happy you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog filter on categories #202047
     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Problem buddypress #202033
     Laura
    Moderator

    Hello, the issue was that you were translating portugues do brasil while your site was in portugues. i changed site language to portugues do brasil so its showing your translations

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check, added this to your style.css

    COPY CODE
    
    .profile .columns {
        float: left !important;
    }
    .profile .six, .row .six {
        width: 60% !important;
    }
    aside.three.columns {
        margin-top: -23%;
        width: 20%;
        padding-left: 50px;
        padding-right: 50px;
    }
    [class*="column"]+[class*="column"]:last-child {
        float: right !important;
    }
    #main .row {
        width: 100% !important;
    }
    

    And changed the single profile layout to 3 columns at sweetdate options

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issue With facebook login #201951
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, you need to verify your Facebook account in order to login as Facebook requires that now for the api to work. And sadly we can’t change that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: RT Media Upload Photos | Options links disappeared #201948
     Laura
    Moderator

    Hello can you share access so I can see it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: URGENT – 20-60 sec load time! #201947
     Laura
    Moderator
    Not marked as solution
    in reply to: Members Total only – possible? #201946
     Laura
    Moderator

    Heppy that this is resolved 🙂 thanks you Kieran!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog filter on categories #201944
     Laura
    Moderator

    It has been added to the requests list so it will be there but the date I’m not sure

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: update #201943
     Laura
    Moderator
    Not marked as solution
    in reply to: How can I reshuffle Buddy Press Menu #201942
     Laura
    Moderator

    Hello, have you tried https://www.buddyboss.com/purchase/buddypress-reorder-tabs it should do it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello have you tried the restrict my site plugin included with the theme? Go to theme options to set the login page so the site is restricted 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issues with Kelo Theme #201940
     Laura
    Moderator
    Not marked as solution
    in reply to: New reply space #201935
     Laura
    Moderator
    Not marked as solution
Viewing 40 posts - 2,601 through 2,640 (of 25,000 total)

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