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The last change was the rocket plugin that was deactivated and removed. Other than that we made no changes.
Hi
So before when we hovered over the banner the pointer showed that the banner had a link to it ie. finer pointer. Now you cannot tell if the link is live; In addition I have added the code you provided and replaced the link in the revolution slider and still it does not updated. I also purged all cache.
I am trying to update a banner that was existing and also added a new one to see if there was any difference.
I was wondering if the code you have provided is necessary to fix this issue as the slider was working perfectly smoothly without any hiccups?
Hi
Thank you for the step by step instructions. I am still having issues with the slider showing that it is live and linking it to the event page?
I had removed and added links to banners but they never go live. The first banner was one I did not Add the link due to the issue.
Hi Laura
I am not sure what you mean. In the attached image titles: IMG_2977.JPG I have already inserted the url under LINK and SEO and it still does not make the banner connect. Do I need to put the URL somewhere else?
Hi
I think you misunderstood which banner I was talking about. I have taken a pic, but it’s the revolution slider that is no longer linking to the event page. The first image shows which banner Iam talking about on the home page.
The second attachment is the link URL I enter to link the banner to the event page.
Hi
Unfortunately we have still been having issues with our site but it back up and I have checked the header settings and all seems fine.
If you could test it again it would be appreciated. Thanks
Hi
Yes directly on the homepage where we have a scrolling banner. Those use to be live links to the event page.
Thanks Radu
If the above items are not causing the issue what could it possibly be to alter the passwords to enter 12 characters.
I had isecurity but disabled it to because it was asking for stronger password.
The other ones I have are wangguard and cleantalk.
I have SSL Insecure Content Fixer installed could that cause the issue?
So our host is saying there may be a block.
Is it possible for you to give me your IP for them to check it out?
I am so sorry Laura, this is all getting very overwhelming 🙁 I am trying to upload the code you gave to the wp-config.php but the permissions is giving me an error. I try to change it and it still doesn’t all me to do so. I accessed this all through cpanel.
Is there anyway we can do a team view or something similar so I can see what your doing. I will try to record it so I don’t constantly bother you. Once I see how an update and stuff is done that will help extremely. Not sure if this is possible.
