Radu

[Radu]

The ‘blur’ effect it’s shown because the image has only 50px and when it’s stretch in a larger space than 50 will look distorted.

So give a try, anyway kleo donesn’t make the thumbnails blur.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Those will be included in next kleo theme / k-elements plugins in future updates.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Please replace this file content : /wp-content/themes/kleo/vc_templates/vc_posts_grid.php

with this one : https://pastebin.com/raw/wJizmihv

and also this file : /wp-content/plugins/k-elements/compat/plugin-js-composer/config.php

with this one : https://pastebin.com/raw/HCUde4va

Now they are translatable

Let me know
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Ah, you right, the review feature comes from the wocoomerce

The only way to can have layout in two columns without jumping it’s with this css, will make the product title to have a min-height value to can have on every row two columns.

COPY CODE

@media (max-width:991px){
    .woocommerce ul.products li.product h3, .woocommerce-page ul.products li.product h3 {min-height:99px;}
    .woocommerce ul.products li.product .price, .woocommerce-page ul.products li.product .price {padding-top:0;}
}

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Sorry but i don’t understand there is no reply box it’s a backend of a addon or a plugin, maybe did you have picked by mistake other screenshot ?

This is the screenshot attached to your previous post.

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

Hi,

I’m not able to login see what i receive

Also trying to login to /wp-admin instead /wp-login.php i receive this error : ERR_TOO_MANY_REDIRECTS

Maybe the issue with the photos can be relad to this somehow ?

Did you have tweaked the htaccess file ? or some functions in child theme ?

Activate wp debug to see what causes that.

Steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers
Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Hi,

They are visible on all browsers especially on Safari see this video : https://drive.google.com/file/d/0Bxo5b6iHWRMwU29fWlY1RW8tZDg/view

Make sure to empty all safari caches

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Hi,

It seems the dynamic css files missing, so try to re-save theme options from wp-admin -> theme options -> save changes.

Then check again.

Tried to do that for you but the credentials not works for me.

If it’s the same try to de-activate child theme then re-save the theme options and check again.

Purge all caches if you have some plugin or cloudflare.

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Can you please provide the ftp and wp admin for the staging ?

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Searching on our theme for that function that it says deprecated but there is no place to find it.

We are using the function that debugger recommends.

I recommend you to turn off ALL plugins + child theme and also the cloudflare js moinification layzload any any feature but empty purge all caches before disabling.

If you somehow you are running php7 change to 5.6 and check again keeping the things de-activated.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Hi,
That’s because the review stars appears on some products and on some not, did you have posibility from the plugin settings to make them to be shown always?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

I haven’t forgo you, i’ve told you i cannot connect to take a closer look, i’m not able to login with FTP details provided by you to can check and see the debug.log and to closer a closer look, can you check the details please ?

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

I’ve made this change (see screenshot )

So tested and it returns correct results, let me know

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Check the next screenshot, the reason for those aren’t shown it’s because they have display none.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Follow this : https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/

Just add the next in child theme functions or in bp-custom.php

COPY CODE

define ( 'BP_AVATAR_THUMB_WIDTH', 250 );
define ( 'BP_AVATAR_THUMB_HEIGHT', 250 );

And replace 250 with your desired value

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Just add also this css beside the previous one

COPY CODE

@media (max-width:991px) {
    .home .header-bg {
      background-image: url("http://seventhqueen.com/demo/sweetdatewp/wp-content/uploads/2013/06/blurred_bg_01.jpg");
    }

    .home #main.full-builder {
      background-image: url("http://seventhqueen.com/demo/sweetdatewp/wp-content/uploads/2013/06/blurred_bg_01.jpg");
      margin-top: -90px;
      background-size: inherit;
      background-position: 48% 48%;
    }

}

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

Sincerly i don’t understand what you need to achieve and also i don’t know if this can be achieved easy if implies modifying structure for multiple layouts + additional CSS.

So to can understand exactly please make a screenshot where you want to modify the layout and how, to can tell if you if this it’s realisable on our support service.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

That text it’s generated automatically depends by what things you set for the package and it can be changed only with code edit but maybe the next advice will helps you.

Let me know.

For every membership level it’s a place where you can add your desired description in wp-admin -> Memberships -> levels -> edit -> description it will appear below the space that you shown.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Hi,

So when you add like here 15 images in backend : https://cdn.seventhqueen.com/sq-support/wp-content/uploads/2017/10/2-4.jpg

In the frontend are shown only 5 images?

Can you please provide admin credentials to can take a closer look ?

Also you can create a page with the issue and then i will look and test that

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

It should be patched also on the staging site and using this FTP account it looks like there is no access for the staging instance.

So just replace on the staging this file content : /wp-content/themes/buddyapp/functions.php
with this file content : https://pastebin.com/raw/yFtnV0gQ

And also this file : /wp-content/themes/buddyapp/lib/components/base.php
with this content : https://pastebin.com/raw/wisUG8Zn

I can do that for you but there is no access to the /home/estilot5/staging/1 path using the provided FTP.

After you replace files, just go to wp-admin -> theme options -> save theme options it’s very important

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

I will speak with the core developer about this, but from what i know you are able to translate any string that you want thru loco translate or any similar plugin, you can search by string in any text domain like (‘kleo_framework’,’js_composer’ etc..)

I will let you know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

To can check if the user it’s on any buddypress page you will have to use the buddypress conditional tags
see here : https://codex.buddypress.org/developer/template-tag-reference/#is_-functions

Related to your example code

instead of is_page(‘members’) you will have to use bp_is_members_component()
instead of is_page(‘groups’) will have to use : bp_is_group_component()
instead of is_page(‘activity’) you will have to use bp_is_activity_component()

see the bp codex link for additional functions

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Hi,

Personally i haven’t tested but, you can give a try.

If it’s a plugin for woocommerce it should work

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Cannot understand, can you point out the backgrund that you want to get rid ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Add this CSS

COPY CODE

@media(min-width:991px){
    .woocommerce-page ul.products li.product h3 {
        min-height: 120px;
    }
}

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

I see but i don’t understand in what element from visual composer you are seeing this limit ?

Can you record your screen and show me what’s the issue pleasE? to can figure out with what element you encounter issues ?

This is how it looks on my backend withen i upload photos ( 31 )

This is how it looks on frontend

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Hi,

I see the error in wp admin but i’m unable to login via FTP, there it seems some files missing, you will have to login via FTP or cpanel -> file manager and to navite to your install path ( wp-content/themes/ and to delete the sweetdate folder then re-download from theme forest the theme again and upload it again and it should work.

let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

Hi,

1. Or via FTP or via wp admin , you can activate the twenty sixteen theme then delete sweetdate theme , then themes -> add new -> upload -> activate.

2. You can re-upload the theme files over the existing files in wp-content/themes/sweetdate with or without de-activating the theme!

2. No, you don’t need the demo, if you had imported in the past.

3. You can update the theme with plugins on, but you can switch them off or not, there is no issue.

4. You can save your sweetdate-child theme folder from wp-content/themes/ and then to re-install new sweetdate child clean.

Make sure to update all plugins beside theme.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts