Radu

[Radu]

You’re welcome

Have a nice week

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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What support service includes ? What not ?

[Radu]

You’re welcome

Have a nice week

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

You’re welcome

Have a nice week

Cheers

Radu

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[Radu]

Hi,

Please provide credentials here and mark the reply as private.

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Radu

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[Radu]

Hi,

Please install this plugin : MailChimp for WordPress

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Radu

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[Radu]

Hi,

Go to and set on for net option wp-admin -> appearance -> theme options -> Make my site private -> no

Let me know

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Radu

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[Radu]

Hi,

Please install Loco translate wordpress plugin , it will allows you to translate plugin or theme strings https://wordpress.org/plugins/loco-translate/

I think you will need to search in buddypress plugin for that string

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Radu

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[Radu]

Hi Alex,

Please follow this link : https://archived.seventhqueen.com/services/wordpress-theme-installation-service

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Radu

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[Radu]

Hi,

I cannot access your site it says 502 bad gateway, please go to wp-admin -> settings -> buddypress -> pages and make sure that in registration section ar register page -> Register is assigned the your register page

Let me know

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Radu

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[Radu]

Hello,

Kleo Posts element from visual composer does not have pagination option but you can use Post Grid element that offers you pagination but the layouts will not be identically

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Radu

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[Radu]

Hi,

The problem is because the plugin that you use “magee shortcodes” it using and loading the bootstrap js framework over our custom bootstrap js framework.

Please look into that plugin settings page for preventing bootstrap loading, if you have no similar option please open a ticket on their forum support.

Cheers

Radu

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[Radu]

Hi,

Please disable child theme if you have or if not please disable all plugins and enable it one by one to see what causes this.

Let me know

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Radu

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[Radu]

Hi,

Please add a screenshot or paste the error message that you see, or describe detailed the issue.

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Radu

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[Radu]

Hi,

The problem is because the plugin that you use “download manager” it using and loading the bootstrap js framework over our custom bootstrap js framework.

Please look into that plugin settings page for preventing bootstrap loading, if you have no similar option please open a ticket on their forum support.

Cheers

Radu

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[Radu]

Hi,

Please add this css to your wp-admin -> theme options -> general settings – quick css

COPY CODE

body.home .post-content .col-sm-3 {
    padding: 0;
}

Let me know

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Radu

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[Radu]

Hi,

Please read this : https://archived.seventhqueen.com/forums/topic/menu-icon-resize-and-import#post-78067

Let me know

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Radu

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[Radu]

Hi,

Please add this to your wp-admin -> theme options -> general settings -> quick css

COPY CODE

.article-content section.container-wrap.main-color.vc_row-o-full-height {
width:100% !important; }

Let me know

Cheers

Radu

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[Radu]

Hi,

You’re welcome,

How do you want to style the tabs ?

Please proivde link where your tabs appears and a screenshot that pointing out the elements that you want to style

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Radu

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[Radu]

Hi,

What plugin you activate and you get that error ? please contact their authors.

The db.php file is not related to Kleo theme, i think the file is generated by w3 total cache or by other cache plugin.

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Radu

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[Radu]

Hi,

With that FTP login i have access nowhere ( i’m into an empty folder )

Please review that

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Radu

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[Radu]

Hi Whoweez,

The next kelo update will be released this week.

Have a nice week

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Radu

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[Radu]

Hi thannah,

Please add this php snippet to your child theme /functions.php ( wp-content/themes/sweetdate-child/functions.php )

COPY CODE

function banner_before_activity() {

    echo '<div class="row">';
    echo '<img src="http://northdelawhere.happeningmag.com/wp-content/uploads/728x90-example-banner-600x90.jpg">';
    echo '</div>';
}
add_action ('bp_before_directory_activity_page', 'banner_before_activity');

Replace

COPY CODE

<img src="http://northdelawhere.happeningmag.com/wp-content/uploads/728x90-example-banner-600x90.jpg">

with your desired code.

Cheers

Radu

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[Radu]

Hi ericlianda,

Please go to wp-admin -> appearance -> widgets -> add to main sidebar widget named Text and paste your adsense code.

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Radu

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[Radu]

Hi,

Have a great week,

I will mark the topic as resolved

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Radu

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[Radu]

Hi Designtivity,

Please do following :

1. Update wordpress to latest version

2. Reupload parent theme files

3. Disable all plugins except Visual Composer and K-elements

Let me know

Cheers

Radu

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[Radu]

Also visit this : http://wordpress.stackexchange.com/questions/84674/create-custom-welcome-email-without-a-plugin

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[Radu]

Hi Guys,

Please try this function instead http://stackoverflow.com/a/13510061

Cheers

Radu

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[Radu]

You’re welcome

I will mark the topic as resolved

Cheers

Radu

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[Radu]

Hi,

You can disable registration form/search form and slider from homepage by navigate to wp-admin -> theme options -> homepage -> Search Form -> disable and wp-admin -> theme options -> homepage -> Revolution Slider -> disable

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Radu

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[Radu]

Hi,

If you don’t use Paid Memberships Pro you can uninstall it ofc, anyway the dasboard page for that plugin is http://yourdomain.com/wp-admin/admin.php?page=pmpro-membershiplevels the settings page for addons in pmpro are this http://yourdomain.com/wp-admin/admin.php?page=pmpro-addons

Cheers

Radu

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[Radu]

Hi,

It seems that notice is from paid membership pro, but i think that warning appears in log only when pmpro sends an email or on similar action.

But if the pmpro runs fine without fatal errors is no problem

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Radu

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[Radu]

Hi,

The theme support what wordpress oEmbed supports and the facebook it seems to not be supported.

“Used when you select Video format. Enter a Youtube, Vimeo, Soundcloud, etc URL. See supported services at http://codex.wordpress.org/Embeds.”

See services that be embeded : http://codex.wordpress.org/Embeds#Okay.2C_So_What_Sites_Can_I_Embed_From.3F

Cheers

Radu

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[Radu]

Great,

Have a nice week

Cheers

Radu

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[Radu]

Hi,

That black bar is admin bar and you can turn off from go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF

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Radu

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[Radu]

Hi,

Can you please provide me the admin credentials to take a closer look please ?

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Radu

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[Radu]

YES

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[Radu]

Can you explain me clearly again what not working ?

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Radu

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[Radu]

Let me know

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[Radu]

Hi,

Please try to disable wp_debug from wp-config.php file

https://codex.wordpress.org/WP_DEBUG

Login to FTP -> go to directory where your wp is installed -> look for wp-config.php -> look for

define( ‘WP_DEBUG’, true );

and change it to

define( ‘WP_DEBUG’, false );

Cheers

Radu

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[Radu]

Hi,

Please try with this plugin : https://wordpress.org/plugins/welcome-email-editor/

Let me know

Cheers

Radu

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