Radu

[Radu]

hi,

Please screenshot pointing out the element that you are referring to.

Regards

Radu

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[Radu]

Hi,

This is not a default option of Kleo.

But please leave me url and admin credentials to take a look.

Regards

Radu

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[Radu]

Hi,

Use this CSS by adding it from Wp-ADmin -> Theme Options -> General Settings -> Quick CSS

COPY CODE

table#pmpro_user_fields input {
    color: #333 !important;
}

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[Radu]

Hi,

Can you provide website url ?

Where appears this error ? “PHP Warning: mysqli_real_escape_string() expects parameter 2 to be string”

Cheers

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[Radu]

Hi,

Provide wp credentials here and mark reply as private.

Best REgards

Radu

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[Radu]

Hi,

Read here : http://tgmpluginactivation.com/faq/fatal-php-error-1/

TRy to disable all plugins then update the theme then activate again all plugins,

If this dosen’t work, please update the theme manually via FTP.

Best Regards

Radu

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[Radu]

Hi again,

Unfortunately to make this plugin to work with our theme it will require some custom implementations. I recommend you to get help from a developer/hire a developer.

I’ve given a look into the plugin that you use to import videos and will require some dedicated time to create this implementation.

Can i can help you with anything else ?

Best Regards

Radu

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[Radu]

Hi,

The only one multilang plugin that have fully integration with kleo is WPML, so i cannot recommend you another plugin because is possible to not work properly.

Cheers

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[Radu]

Hi,

The path for the php file is : /wp-content/themes/kleo/page-parts/general-popups.php
and the js /wp-content/themes/kleo/assets/js/app.min.js and /wp-content/themes/kleo/assets/js/app.js

Cheers

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[Radu]

Hi again,

Add this see if it works.

COPY CODE

.plugin .footer #branding a {display:none !important;}

Regards

RAdu

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[Radu]

Hi,

Do you have followed the sharmstr advices ?

The url is not working.

Cheers

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[Radu]

Hi,

I’ve tested this shortcode in a new page named Custom Forum Index

[bbp-forum-index]

Then the title and the breadcrumb shows the page title “Custom Forum Index”

If you cannot figure out why this happened provide admin credentials to take a look.

Regards

Radu

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[Radu]

Hi again,

Go to WP-Admin -> Theme Options -> Fonts -> Body -> Font Subsets -> select Cyrillic or Cyrillic Extended if the fonts from body are rendered ok put for all headings that subset.

Best Regards

Radu

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[Radu]

Hi,

The credentials are not correct, can you check ?

Cheers

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[Radu]

Hi i cannot connect via ftp because it says

Status: Resolving address of sftp.dc0.gpaas.net
Status: Connecting to 217.70.180.142:21…
Error: Connection timed out
Error: Could not connect to server

Can you check please ?

Radu

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[Radu]

Hi,

Add this CSS to Theme Options -> General Settings -> Quick CSS

COPY CODE

div.footer div#branding {
    display: none;
}

.oneall_social_login {
    height: 88px;
    margin: 0 auto !important;
    text-align: center !important;
    position: initial;
    padding: 0 24%;
}

Let me know if is ok

Best REgards

Radu

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[Radu]

Hi,

Can you provide url and admin credentials ?

Regards

RAdu

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[Radu]

Hi,

The fix here : https://bbpress.org/forums/topic/how-to-change-the-title-of-bbpress-forum-base-page-from-forum-to-support/

Regards

Radu

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[Radu]

Hi,

I’ve looked at your website from mozilla firefox and the ” characters like Ş, İ, Ü, Ö, Ç, Ğ ” are displaying ok but bolded can you provide a screenshot to see what it shows ?

Regards

Radu

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[Radu]

Hi,

Unfortunately to disabling all plugins for homepage is not possible … but i suggest you to do next think : you can save the static html form your homepage then name that html page index.html , remove the scrips which is loaded from header and footer and then upload it to your wordpress root directory installation.

Best Regards

Radu

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[Radu]

Hi,

Unfortunately we don’t have an compatible alternative for WPML, you can search on google for wpml alternatives but i cannot guarantee compatibility with kleo.

thank you for understanding

Best Regards

Redu

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[Radu]

I also need FTP details.

Regards

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[Radu]

Hi szmek9,

Please provide me link to your website.

Regards

Radu

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[Radu]

Hi,

Can you provide wp credentials ?

Try to enable woocommerce see if this will solve the issue.

Regards

Radu

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[Radu]

Hi,

Can you check now ? It should to be ok now.

This issue will be fixed in next update.

Let me know

Best Regards

Radu

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[Radu]

Hi,

To see what causes this incompatibility is required dedicated time for investigations and tests which is not covered by the theme support.

Regarding the recommendation for alternative you should to try some plugins yourself.

Thank you for understanding.

Best regards

RAdu

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[Radu]

Hi Victor,

Our latest version of Kleo is 3.0.9, i suggest you to keep theme and all plugins updated.

here is a changelog and here you can see the changes : http://themeforest.net/item/kleo-next-level-wordpress-theme/6776630#item-description__changelog

Regards

Radu

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[Radu]

Hi,

I cannot figure what is causing the problem.

Can you please provide me FTP ?

Regards

Radu

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[Radu]

Hi again,

I see that error, you have any other plugins other that kleo theme comes ?

If yes just disable them one by one and check if the error is caused by that plugin.

Let me know

Regards

Radu

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[Radu]

Hi,

Andrei will respond you during today.

Regards

Radu

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[Radu]

Hi,

Like this you can hide the text from group

COPY CODE

.buddypress div#item-header div#item-header-content #latest-update, .buddypress div#item-header div#item-header-content p:first-child {
display:none !important;
}

Cheers

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[Radu]

Hi,

Like this you can hide the text from group

COPY CODE

.buddypress div#item-header div#item-header-content #latest-update, .buddypress div#item-header div#item-header-content p:first-child {
display:none !important;
}

Cheers

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[Radu]

Hi,

Can you provide ftp details and admin credentials ?

Cheers

Radu

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[Radu]

Hi,

Try to re-save permalinks bo going to wp-admin -> settings -> permalinks -> save changes.

Let me know if this will solve the issue.

Best Regards

Radu

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[Radu]

Hi again

The credentials don’t work

Your website was blocked me

“We have detected suspicious host activity from this IP address. If this is not correct, please email us with your name and IP address so we can further investigate. To obtain your IP address, just do a google search on “My IP Address”. We apologize for the inconvenience. We are trying our best to protect the entire 10Hope Community. Send Mail This is an email link: Send Mail”

Next time when you provide the credentials please test it please.

Regards

Radu

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[Radu]

Hi,

This issue is caused because divider with icon is part of kleo and they don’t have all icons libraries like tabs which is part of VC.

I will add this in kleo improvement list and this will be implemented in one of next update.

Regards

Radu

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[Radu]

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

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[Radu]

Hi,

The video template in masonry view it shows the video not image. You want to have featured image instead a video in masonry view ?

Cheers

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[Radu]

Hi,

For rtMedia we have made only few design adjustments, nothing more.

I have seen mediapress plugin used by other customers but unfortunately we didn’t test it and this is not fully supported for the moment.

We have it already on our test list for the near future.

Regards

RAdu

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[Radu]

Hi,

I could not identify what causing the problem, i’ve tried few times today to login to your wp dashboard but unsuccessfully it says wrong credentials, please leave same credentials until i will give you a verdict.

Best REgards

Radu

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