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Viewing 30 posts - 1 through 30 (of 30 total)
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  • in reply to: Change Status Icons on HomePage #114776
     TammyWashington
    Participant

    Laura, thanks for sending this to a higher support level. Have you heard anything about a solutions. Nobody has been in contact with us.

    in reply to: Change Status Icons on HomePage #113665
     TammyWashington
    Participant

    Yes I added the images with the same name as the old ones. The names are as followed in the child-theme.

    status_01.png
    status_02.png
    status_03.png
    status_04.png

    in reply to: theme Optimization #57564
     TammyWashington
    Participant

    Hello gamerPro87,

    We just installed WP Rocket on our website for the Sweet Date Theme. You are correct WP Rocket does increase the performance. We used http://tools.pingdom.com/fpt/ and http://gtmetrix.com to obtain our metrics for page speed.

    We were wondering if you are using any of the caching features. Magnification works for HTML, Google Fonts, CSS and JS. However the caching is set to zero. So there is no improvement for loading times for people outside of your region. Have you worked with caching on WP Rocket. If so are you utilizing a CDN (Content Delivery Network)? I have attached a screen shot of our default homepage settings that uses SweetDate theme.

    Attachments:
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    in reply to: Profile page settings #54935
     TammyWashington
    Participant

    Thanks Laura. It’s working now.

    in reply to: Profile page settings #54198
     TammyWashington
    Participant

    Helo Steve, Laura

    Where do you change what displays on the profile page for questions 1 and 2.

    1. There is “About me”. How can change this text?

    2. Under Users/Profile Fields i have 2 groups: “Myself summary” and Base (Primary). On profile page i only see the Base “About me” How can also show the “Myself summary”?

    in reply to: Contact Form 7 #48873
     TammyWashington
    Participant

    Hello Laura,

    We had another problem with accepting friend requests. After working with Andrei the solutions he suggested for correcting our inconsistent ssl settings solved this Contact Form 7 issue also. So after we deactivated any ssl options that we manually added to wp-config.php everything worked.

    Thanks for your assistance.

    Tammy

    in reply to: Modify Link for Create New Account Button #48872
     TammyWashington
    Participant

    Hello Laura,

    We are sorry for the late response. When we saw the error we removed the code and came up with a different alternative. We just added a link else where on the homepage for user to signup. Thanks for you assistance.

    Tammy

    in reply to: Modify Link for Create New Account Button #48228
     TammyWashington
    Participant
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    in reply to: Modify Link for Create New Account Button #48217
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Friend Request Do Not Work #48209
     TammyWashington
    Participant

    Hello Andrei,

    A long time ago I did modify the wp-config.php file and manually added FORCE_SSL_ADMIN. Once I removed this line then saved the new wp-config.php file the Friendship Requests worked both (sending/receiving). I have also added a proper plugin for SSL that does not seem to have any conflicts. Thanks for your help Andrei.

    in reply to: Modify Link for Create New Account Button #48200
     TammyWashington
    Participant
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    in reply to: Modify Link for Create New Account Button #48123
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Modify Link for Create New Account Button #48103
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Modify Link for Create New Account Button #48075
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Modify Link for Create New Account Button #48073
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Modify Link for Create New Account Button #48072
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Modify Link for Create New Account Button #48070
     TammyWashington
    Participant

    That is correct.

    in reply to: Contact Form 7 #48044
     TammyWashington
    Participant

    It is not working on contact form 7.

    in reply to: Friend Request Do Not Work #47994
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Friend Request Do Not Work #47975
     TammyWashington
    Participant

    Hello Andrei,

    We disabled all plugins and and removed BuddyPress and bbPress. We reinstalled BuddyPress and bbPress. Then we enabled all of the additional plugins. At first a user could not send or receive a friendship request or join a group. Now user can send a friendship request and can join a group, however they CAN NON ACCEPT FRIENDSHIP REQUEST. When the accept button is clicked nothing happens.

    Our FTP access to all websites is managed through another team and we can only access via an internal IP behind our firewall. Do you have the ability to remote into our network? I can give you access to one of our computers. We can be available anytime that is convent for you.

    in reply to: Friend Request Do Not Work #47863
     TammyWashington
    Participant

    Hello Andrel,

    We just installed the updated SweetDate theme to version 2.8.1. Our PhP version is 5.4.31.
    We have four major plugins installed. BuddyPress 2.2.0., bbPress 2.5.4, s2Member Framework Version 150203 + s2Member Pro v150203 and Event Espresso 4.6.6.p. The other plugins do not control permissions, groups our user classifications.

    User’s are still not able to Accept Friendship requests after upgrading to SweetDate version 2.8.1 and WordPress 4.1.1

    in reply to: Contact Form 7 #47781
     TammyWashington
    Participant

    Hello Laura,

    We have setup necessary options in SMTP Options under Settings. We are able to receive email notifications when a user registers on the website.

    in reply to: Twitter Not Working #47432
     TammyWashington
    Participant

    We still have the same problem. Twitter is not Working. We preformed the following steps.

    1. We used FTP and made the entire folder “oauth-twitter-feed-for-developers” and it’s subfolders and files with Read, Write, and Execute permissions (777).

    2. We then removed the Twitter Widget.

    3. Next we removed all of the Twitter information under:
    Applications –> Contact Info & Social
    Applications –> Miscellaneous

    4. We saved the Setting on Each page.

    5. We then removed the old Twitter Keys and Generated new Keys on Twitter. These new Keys were add to the SweetDate Theme. And the setting were saved.

    We are still not getting Twitter messages. Any suggestions?

    in reply to: Twitter Not Working #47308
     TammyWashington
    Participant

    Abe,

    When people send us a Tweet they do not show on the website. We only get the following. See screen shot.

    Attachments:
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    in reply to: Friend Request Do Not Work #47181
     TammyWashington
    Participant

    Andrei,

    Thanks for the information… We look forward to the update…

    in reply to: Twitter Not Working #41101
     TammyWashington
    Participant

    We have changed our follow directory and made it writable.

    /sweetdate/framework/inc/oauth-twitter-feed-for-developers

    We are still not able to receive Twitter messages to the SweetDate site. What type of Permissions/Access do we need to have on Twitter? I have uploaded a screenshot of the choices.

    Attachments:
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    in reply to: Twitter Not Working #39926
     TammyWashington
    Participant

    Hi Laura,

    I added the widget to the footer. However, we do not receive any tweaks from twitter.

    in reply to: Site breaks then, fixes… #29421
     TammyWashington
    Participant

    This issue is still unresolved. The site continue to break. We have spoken to the hosting provider Amazon and all of their WordPress installs grey out the WordPress Address (URL) and Site Address (URL). There must be another problem.

    in reply to: Site breaks then, fixes… #29058
     TammyWashington
    Participant
    This reply has been set as private.
    in reply to: Site breaks then, fixes… #28589
     TammyWashington
    Participant

    We are having the same problem with the Sweet Date Theme. Site breaks then fixes….. In Settings – General – WordPress Address (URL) and Site Address (URL) are greyed out. We do not understand the fix and are unable to resolve this problem.

Viewing 30 posts - 1 through 30 (of 30 total)

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