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Viewing 40 posts - 401 through 440 (of 8,607 total)
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  • in reply to: Latest update and cover photos #156175
     Abe
    Keymaster
    Not marked as solution
    in reply to: Parse error #156174
     Abe
    Keymaster

    Hello, sorry for any trouble caused, this seems to be caused by a line of code and a specific PHP version. You need to re-download the theme from Themeforest and manually update over FTP. Here is more info about updating over FTP https://archived.seventhqueen.com/kleo/article/updating-the-theme

    You can update the whole theme folder or just wp-content/themes/kleo/lib/importer/import.php which is the file causing that error.

    Let me know if you need more guidance.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Update error #156173
     Abe
    Keymaster

    Hello, sorry for any trouble caused, this seems to be caused by a line of code and a specific PHP version. You need to re-download the theme from Themeforest and manually update over FTP. Here is more info about updating over FTP https://archived.seventhqueen.com/kleo/article/updating-the-theme

    You can update the whole theme folder or just wp-content/themes/kleo/lib/importer/import.php which is the file causing that error.

    Let me know if you need more guidance.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: syntax error after update of KLEO #156172
     Abe
    Keymaster

    Hello, sorry for any trouble caused, this seems to be caused by a line of code and a specific PHP version. You need to re-download the theme from Themeforest and manually update over FTP. Here is more info about updating over FTP https://archived.seventhqueen.com/kleo/article/updating-the-theme

    You can update the whole theme folder or just wp-content/themes/kleo/lib/importer/import.php which is the file causing that error.

    Let me know if you need more guidance.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facebook sign up button #156090
     Abe
    Keymaster
    Not marked as solution
    in reply to: How to disable side menu & add simple standard header #156089
     Abe
    Keymaster
    Not marked as solution
    in reply to: Problems #155952
     Abe
    Keymaster
    Not marked as solution
    in reply to: Problems #155891
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #155777
     Abe
    Keymaster
    Not marked as solution
    in reply to: Problems #155776
     Abe
    Keymaster
    Not marked as solution
    in reply to: Problems #155556
     Abe
    Keymaster
    Not marked as solution
    in reply to: Bespoke updates for Kleo #155121
     Abe
    Keymaster
    Not marked as solution
    in reply to: Not the theme that I need #154866
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154794
     Abe
    Keymaster
    Not marked as solution
    in reply to: Facebook sign up button #154779
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154706
     Abe
    Keymaster
    Not marked as solution
     Abe
    Keymaster
    Not marked as solution
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154480
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154479
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154449
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154425
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154422
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154419
     Abe
    Keymaster
    Not marked as solution
    in reply to: Urgent Help Please #154413
     Abe
    Keymaster
    Not marked as solution
    in reply to: installing the theme #154412
     Abe
    Keymaster

    Hi, yes if you provide access to hosting cpanel

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Remove the grey area under slider when on mobile #153974
     Abe
    Keymaster

    Hello, since some images on your site can be offending for some of our staff, please try to replace any images or offending content or use a development site for our team to check.

    I am sure you understand.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Please help #153855
     Abe
    Keymaster

    Hi, I added an extra check in the breadcrumb logic to avoid it for this special case too. You will have to replace the attached file in the theme until the next update since it will be included. wp-content/themes/kleo/kleo-framework/lib/function-breadcrumb.php

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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    in reply to: Please help #153853
     Abe
    Keymaster

    hi, will check that, but as I said earlier you should adjust the settings in Settings – Reading since you have nothing set for homepage and somehow it shows the assigned page for Posts and from my tests that is why this happens. It does not happen if you try to access the page /home that is assigned for the posts.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #153852
     Abe
    Keymaster

    Please enable it from Screen options (top right of the window)

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Multiple Product schema.org tags for WooCommerce products #153675
     Abe
    Keymaster

    Hi, we removed the Product schema from the body since Woocommerce seems to add it in the page content.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #153669
     Abe
    Keymaster

    And is it working now?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme not updating right #153547
     Abe
    Keymaster
    Not marked as solution
    in reply to: Change BuddyPress navigation menu icons #153538
     Abe
    Keymaster

    Hi, my above replies changes the size

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facebook sign up button #153537
     Abe
    Keymaster
    Not marked as solution
    in reply to: Theme Problem #153536
     Abe
    Keymaster

    Hi, if you are using PHP7 please switch to a PHP 5.x version. Try to talk at your hosting and let me know.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Please help #153530
     Abe
    Keymaster

    HI, yes that is the how the breadcrumb behaves, it shows the path starting with your homepage.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Please help #153346
     Abe
    Keymaster

    Hi, I removed the socket area since you removed the info from it. See the attach with the setting in Theme options – General

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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    in reply to: Facebook sign up button #153345
     Abe
    Keymaster
    Not marked as solution
    in reply to: Please help #153302
     Abe
    Keymaster

    Hi, I applied the fix and it will be available in the next update too. I also updated functions.php on your site, It is about the function called kleo_title_main_content

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

Viewing 40 posts - 401 through 440 (of 8,607 total)

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