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Viewing 40 posts - 441 through 480 (of 8,607 total)
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  • in reply to: Please help #153301
     Abe
    Keymaster

    Hm I think I found the problem with the Title. It happens only when the title is set to be in the Main content. Will get back with a fix.

    thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Please help #153298
     Abe
    Keymaster

    Related to the homepage, I see something strange on Settings – reading. See the attach.
    You should leave it by default if you want the posts to show on homepage and don’t select a page for the posts and nothing for the homepage

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    Attachments:
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    in reply to: Please help #153297
     Abe
    Keymaster

    Related to bug 2: You set the color and BG for the footer but footer is not active and only your Socket area shows. set those colors to the Socket area from Theme options.
    Footer will be visible as soon you add widgets to one of the 4 footer widget locations

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    in reply to: Please help #153296
     Abe
    Keymaster

    Hi, I am on it now and testing, Will give an update soon

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    in reply to: Problems #153295
     Abe
    Keymaster
    Not marked as solution
    in reply to: Facebook sign up button #153284
     Abe
    Keymaster
    Not marked as solution
    in reply to: custom link of portfolio showing categories #153067
     Abe
    Keymaster

    Will check this and come back to you with a solution but leave us this week

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    in reply to: Bugs and Issues with CSS #152998
     Abe
    Keymaster

    @montecci01 you need to download those images and then upload them into your site and replace them wherever they are used in the site. Probably in some blog posts.

    ALSO PLEASE NOTE: If you can’t stick to theme related questions and keep adding lots of unrelated custom work questions, we will be forced to apply a short account suspension. We always treated you with respect so please keep a respectful activity by sticking to theme problems or questions.
    You really need a developer since our support does not compensate a lack of development knowledge from your side if you need custom changes.

    Thanks

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    in reply to: HELP ! #152995
     Abe
    Keymaster
    Not marked as solution
    in reply to: Theme not updating right #152970
     Abe
    Keymaster
    Not marked as solution
    in reply to: Memory Limit #152968
     Abe
    Keymaster

    Hi, all the changes we did are through K-elements plugin so you can disable it and retest or better activate a default wordpress theme and check.

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    in reply to: Theme not updating right #152964
     Abe
    Keymaster
    Not marked as solution
    in reply to: Can’t use theme #152962
     Abe
    Keymaster

    Hi, that is just a recommendation from us and the site should work fine like that. That should be related more to the import process and you could get some errors but nothing should be affected on your live site. And if you get errors on the import process, just redo the import so it will start where it ended.

    Cheers

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Memory Limit #152961
     Abe
    Keymaster

    Hi, I don’t think this is related to visual composer or our theme. This happens on admin only or in frontend? Memory consumed is strictly related to php code but that doesn’t necessarily mean the page with load slow.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Please help #152960
     Abe
    Keymaster

    Hi, please share the credentials here since no email was received. Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facebook sign up button #152891
     Abe
    Keymaster
    Not marked as solution
    in reply to: Facebook sign up button #152886
     Abe
    Keymaster
    Not marked as solution
    in reply to: Facebook sign up button #152883
     Abe
    Keymaster
    Not marked as solution
    in reply to: Facebook sign up button #152850
     Abe
    Keymaster
    Not marked as solution
    in reply to: installation issue #152824
     Abe
    Keymaster
    Not marked as solution
    in reply to: Facebook sign up button #152524
     Abe
    Keymaster
    Not marked as solution
    in reply to: hentry Structured Data Errors on Google Search Console #152481
     Abe
    Keymaster

    @lopreg
    sorry for the delay, what missing tags do you get? and in what page? single article, blog archive?

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    in reply to: refund #152453
     Abe
    Keymaster

    I saw you replied to the email instead of adding the reply here, please use this page to add replies. Related to Revslider you don’t need a license since it is bundled with the theme and it doens’t have to be activated. https://archived.seventhqueen.com/general/article/bundled-plugins-license-activation-questions

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: refund #152308
     Abe
    Keymaster

    Great. How did you manage to do it?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: refund #152212
     Abe
    Keymaster

    Hi, there is something you must be doing wrong. Please give me admin credentials and FTP access.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #152211
     Abe
    Keymaster

    PLease provide admin credentials to check. gabriel@seventhqueen.com

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: SweetDate – Security: Weak Points #152106
     Abe
    Keymaster

    @montecci01 any custom codes should be handled by you with the help of a developer if is the case.
    Our team can’t asses all the codes you send.
    In the case there is a theme issue or code that can be optimised we will gladly accept any snippets and suggestions.

    Please stick to theme related questions!!

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #152105
     Abe
    Keymaster

    Hi, you should just resave Theme options and try to clear browser cache. Each time you save your theme options or customizer the dynamic css is rebuit. Also make sure you run the latest theme version

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: refund #152073
     Abe
    Keymaster

    Hello, what problemes have you encountered?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: SweetDate – Security: Weak Points #151907
     Abe
    Keymaster

    Hi, please write in English only, our staff responds in English only.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster
    Not marked as solution
    in reply to: Not the product i wanted #151477
     Abe
    Keymaster

    Hi there, you can request a refund using this link https://themeforest.net/refund_requests/new

    Please explain what doesn’t work like to should. You must know that the import process is basically the same on most themes and could be weaker in other themes that don’t have a 1 click install feature like we do.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #151133
     Abe
    Keymaster

    Try to send me temporary admin credentials at abe@seventhqueen.com so I can check.Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Header Options / Settings #151121
     Abe
    Keymaster
    Not marked as solution
    in reply to: Dynamic.css loading problem #151113
     Abe
    Keymaster

    The file is regenerated only after you re-save theme options or customizer. Make sure you don’t have any custom codes added that can trigger that.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Dynamic.css loading problem #151111
     Abe
    Keymaster

    @wacha please see if the file exists on the location wp-content/uploads/custom_styles/dynamic.css via Ftp or file manager from cpanel. when a 404 is given try to see on the server it that is actually there.

    Cheers

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Essential Grid blocks now not showing #151080
     Abe
    Keymaster

    HI there, sorry for the late reply. It seems that the posts are now showing. Updating Visual composer to latest version fixed it?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #150923
     Abe
    Keymaster

    Hi, send me the credentials at abe@seventhqueen.com to check. Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Theme Problem #150876
     Abe
    Keymaster

    @bitcoinsolution you have some css file that are not found but are not related to our theme. Can you please disable any other plugins that aren’t suggested by our theme and recheck?

    also try to clear browser cache and also any cache from a wordpress caching plugin.

    Let me know how it goes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster
    Not marked as solution
Viewing 40 posts - 441 through 480 (of 8,607 total)

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