Forum Replies Created
-
-
Hi, the problem with the menu comes from the fact that you selected it to be transparent from one of these two possible locations, please check:
– WP admin – Theme options – Header
– The respective page edit – Theme settings box – Transparent header.After you disable the transparent header it will all show nicely.
For the other questions Laura will gladly guide you.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, please do the imports from WP admin – Appearance – KLEO DEMO Data and import a demo.
Before doing that make sure the page does not exist already in Wp admin – Pages and also remove it from trash.
IF you want to appear as your homepage set it from Wp admin – Settings – Reading.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi there, thanks for your feedback.
Sweetdate is using a modified version of Redux.
So what is your main problem at this moment? The API key being visible in the backend? If that is the case you can remove those from the Theme options and use Envato Toolkit plugin to manage theme updates.If you prefer to use our setting from Theme options we can make that field to display as password.
Sweetdate has one blog layout, there is no other layout advertised and if you want to change it to something else, you can copy from the parent theme to the sweetdate-child theme all the content-*.php files and make any adjustments as you like. That is update friendly.
Tomorrow the update is scheduled v2.9.8.2 which includes the youtube, instagram and phone number option to add in the top-bar.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, the update has already been released. Please check Wp admin – Appearance – Install plugins.
Thanks
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, that should be done by translating the string from BuddyPress. Use Loco translate plugin to do it
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, our response time is normally under 24 hours from Monday to Friday and we do our best to have satisfied customers.
I see your open tickets are all answered, if I missed something let me know.
Your feedback helps us to improve the service, so thanks again for sharing your experience.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, sorry for the missing attachment. here it is
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.hi, I see you already sent an email at dev@seventhqueen.com and you will get a reply there.
All the best
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Well if you use another theme for the subdomain that is not a problem.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hmmm. those switches look strange. Maybe it is caused by some other plugin. Here is how they should look, see attach.
I haven’t seen something like that about the loading issue and doesn’t make any sense to me. I think starting to disable plugins is the best thing. Try doing the tests on a page that has small content and no videos or heavy images.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hello, have you tried this plugin https://wordpress.org/plugins/allow-cyrillic-usernames/ ?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hello, You need to add a new sidebar from Appearance – Sidebars. The name should be “Shop”
After you added that then you add widgets to it from Appearance – Widgets and will show in the woocommerce related pages.Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, maybe I can test somehow on your site directly since it is hard to reproduce locally.
The on/off should be by design. Give me a screenshot, maybe it is different on your side 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hello, if using the testing tool there are no errors then probably google needs to fetch the new pages somehow from the webmaster tools
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Not yet. sorry. You haven’t found a decent plugin for KB?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, with one license you can you KLEO in one site only. It applies to multisites too, so you need one license for each multisite added.
There was no unlimited license option with KLEO.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi there, try using a sending mail server like SENDGRID sendgrid.com. You can integrate it with a SMTP email plugin like https://wordpress.org/plugins/easy-wp-smtp/
Also you can use the plugin to send emails using an existing SMTP server.Arriving in spam should be related directly to your server and nothing related to our theme.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, you can update the plugin from Appearance – Install plugins. Please check now.
The activation is not required since the plugin is bundled with the theme.
Anyway the plugin should work and look OK in front-end even if it wasn’t updated.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Nice meeting you and have a great year!!!
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.HI, make sure you haven’t disabled it from Theme options – Modules and Speed
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Very strange, I think you have a script or something delaying the load of the css but it is stranger if the parent theme css loads fine.
You can use !important if that solves and probably with the plugin mentioned you can move it up in the css files order.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
