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Abe
KeymasterHi, that is because the topics are private by default now.
It is the first part from the series of improving customer support by letting go of bbPress topics search which is not so accurate and to replace it with Knowledge base articles.
Now you can see the current KB articles in the KLEO support page and other useful info https://archived.seventhqueen.com/kleo/
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 19, 2016 at 00:36 in reply to: gallery post media slider upload not working after updates #117509Abe
KeymasterHi there, please extract the file attached and update the file on your server inside the theme. A theme update will be released shortly.
Sorry for any inconveniences.
Cheers
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Attachments:
You must be logged in to view attached files.April 19, 2016 at 00:23 in reply to: gallery post media slider upload not working after updates #117505Abe
KeymasterHi there, sorry for the late reply. will come back with a fix asap
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 18, 2016 at 18:52 in reply to: Need a developer from TEAM KLEO to take quick look under the hood – > Admin #117359Abe
KeymasterNot marked as solutionAbe
KeymasterHi, sorry for the late reply. We are using other custom codes but it is based on https://wordpress.org/plugins/bbpress-vip-support-plugin/
See the codes from my earlier replies to add the styling and extra functionality
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterHello, until the next theme update please replace these theme files where I have added an option in admin Theme options – Portfolio – Portfolio list Video Height
You can set a custom height there so it should suit your needs.
Cheers
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Attachments:
You must be logged in to view attached files.Abe
KeymasterUnfortunately I can’t tell what is going on there 🙂 otherwise I definitely would have helped
Try getting a programmer that can help you with customisations and can focus on your needs.
All the best
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 16, 2016 at 00:04 in reply to: VC 4.11.2 – getting console error – can’t save or view properly #116955Abe
KeymasterNot marked as solutionAbe
KeymasterVery old topic.
Please try to do a search on BuddyPress forums since this is old and probably does not apply.
Cheers
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterNow that I know what was causing it I can test it locally and make it compatible in the next versions. It depends on the less compiling library how quickly I can fix it.
Thanks for your patience
All the best
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterI think I found what was causing it and it is probably the fact that you are using PHP 7. Can you talk at your hosting to change to 5.x version?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterHi, I am doing some tests now to find the problem. I just wanted to know if I can play with the plugin, so it is all good
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 15, 2016 at 17:11 in reply to: How to set color and message box line of Contact form 7 setting in footer #116853Abe
KeymasterNot marked as solutionApril 15, 2016 at 17:07 in reply to: Request to replace theme license fom BuddyApp to SweetDate – Purchased wrong theme from 7th Queen on Themeforest #116849Abe
KeymasterNot marked as solutionAbe
KeymasterHi, I looked trough your discussion and I couldn’t tell what code remained on your site and what issue you are having now?
Please remember that this support site is not for custom work and this is to help you with theme questions or problems. If you want custom work please hire a developer
Thanks
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterCan you please disable most of the plugins? I can’t work with that admin styling plugin and probably the issue comes from a plugin that is installed. Can you disable them or I can for you?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterHi there, KLEO 4.0.5 has been released and you can update the theme which includes those file changes
See how it goes
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterHi, have read our popup when you entered the site about KLEO 4.0.5 update that needs to be done if you updated to WordPress 4.5?
Try to do that and see how it goes
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 14, 2016 at 00:43 in reply to: visual composer causing php errors and blank pages – help! #116469Abe
KeymasterI meant if you have some plugins that alter the default WordPress jQuery. It was just a thought but if that is not the case proceed with those tests
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterSorry for the delays, I will extend the tests tomorrow and will get back with the fix for you.
Sorry again for any trouble caused but it is difficult since it is an isolated case which can’t be reproduced locally.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterHi there, have you tried updating to the latest SweetDate version?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Abe
KeymasterHi there, if you want those to also act as links and not just to open the dropdown with content then you must change the how the menu dropdown opens and set it to open on hover so you have the click to open the link.
Change it from WP admin – Customize – Header Settings – Dropdown menu trigger – Hover
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Attachments:
You must be logged in to view attached files.Abe
KeymasterGreat. related to Slider Revolution, have you checked Appearance – Install Plugins to see if you can update it?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 14, 2016 at 00:00 in reply to: Installed WordPress 4.5 and Blog Posts, Groups, widgets disappear #116444Abe
KeymasterNot marked as solutionApril 13, 2016 at 08:30 in reply to: WordPress 4.5 not allowing content in pages to be shown in Kleo #116207Abe
KeymasterNot marked as solution -
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