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Viewing 40 posts - 1 through 40 (of 246 total)
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  • in reply to: Problem putting border around YouTube video #153160
     Kieran
    Participant

    For whatever reason I can’t attach an image to this thread, you’ll just have to trust me that I see a border around your video.

    in reply to: Problem putting border around YouTube video #153159
     Kieran
    Participant

    Hi @tlovvorn,

    The changes you’re making are going through (see screenshot), you need to clear your local cache at a guess. When making CSS changes you should always clear site cache, local cache and services like CloudFlare / KeyCDN.

    If you’re using chrome, press F12, right click the refresh icon and select ‘Empty Cache and Hard Reload’.

    Kind Regards,

    Kieran.

    in reply to: BP Widgets Not Showing #146182
     Kieran
    Participant

    You’re very welcome @jwchameleoncorp,

    You can leave KLEO theme a review on ThemeForest if you haven’t already, and if you really wanted to you could feel free to leave me a review on my business page on Facebook, if you search Facebook for ‘mywebink’ you’ll find it.

    Good luck with the site!

    Kieran.

    in reply to: get a error when i write a comment and click to post it #144853
     Kieran
    Participant

    Hi @piscopg,

    I just submitted two reviews without error to two different products. I think that the issue is being caused by running out of resources with your host. It’s worth getting in touch with your host to see if that is the issue, they should have statistics that confirm/deny this theory.

    Kieran.

    in reply to: FRONTEND LOGIN #144764
     Kieran
    Participant

    Hi @dprince4christ,

    Your host is using some kind of brute force protection for the wp-login.php page, you’ll have to contact them about turning that off for wp-login.php to work normally. You may be able to do this yourself through their control panel.

    Kieran.

    in reply to: BP Widgets Not Showing #144746
     Kieran
    Participant

    Hmmmmmmm

    3. Is a puzzle, would it be possible to have a look at the actual page in the backend? I should make it clear I do not work for KLEO so I am totally a third party in this discussion.

    If that’s okay I will send you an email via the address stated on your website with my details.

    If that’s not okay I would suggest going through each element and set them one by one to margin 0 and see if that works. Also there is a padding setting in theme options, maybe it’s that? It’s just hard to tell from the front end alone.

    Kieran.

    in reply to: BP Widgets Not Showing #144689
     Kieran
    Participant

    Hi,

    Are you using the new snippet that I sent you for displaying your shortcode? I had originally targeted the wrong area kleo_before_main, it should be kleo_before_content. (Note: the snippet I sent you will display on the page with the slug ‘home’, so if you want it elsewhere whilst testing you’ll have to change that)

    On the row where the crew shot exists, go to the pencil icon and edit ‘Top padding’ to suit, I am guessing it is currently set to the default 40, try 0 and work from there.

    Kieran.

    in reply to: Login in Comments of Blog #144610
     Kieran
    Participant

    Hi @Hanifa,

    You can hide this with CSS by adding the below to your child theme’s style.css or to the Quick CSS in theme options.

    COPY CODE
    .comment-form .logged-in-as {
        display: none !important;
    }

    Kieran.

    in reply to: BP Widgets Not Showing #144477
     Kieran
    Participant

    Hi,

    1. To generate your desired shortcode open a new page (there’s no need to publish this page), use visual composer to create it. Once created switch to classic mode / text and copy everything but the [vc_row][vc_column] and [/vc_row][/vc_column]. You can the replace the [MYSHORTCODEHERE] with the shortcode you have just generated.

    The code I supplied above will only show on the homepage (as in the page that is set as the front page in “Settings > Reading”).

    If you wish to target different pages you’ll have to do it slightly differently.

    Example – This will show your shortcode on a page where the slug is “home”

    COPY CODE
    // Add Carousel to page with slug home below breadcrumbs section
    add_action('kleo_before_content','add_carousel_to_home');
    function add_carousel_to_home() {
        if ( is_page( 'home' ) ) {
            echo do_shortcode('[MYSHORTCODEHERE]');
        }
    }

    To target more pages or page ID’s you can review this document https://developer.wordpress.org/reference/functions/is_page/ (this link will also be useful when using a widget logic plugin)

    To target different areas of the theme please see the theme documentation here https://archived.seventhqueen.com/documentation/kleo and scroll to Theme Hooks.

    You can repurpose the above code as many times as you like to achieve different results and content in different areas of the theme. Simply replace the // DESCRIPTION and the two instances of add_carousel_to_home with an appropriate description of what you’re doing.

    2. Glad that works for you. In that case you should probably do as we discussed earlier and set the page to the three column layout with left and right sidebar.

    Kind Regards,

    Kieran.

    in reply to: 104 Error on a Post #144390
     Kieran
    Participant

    Hi @youllsee42,

    Just going to throw in my two cents worth here.

    You can hide the ‘Select package’ text/radio button by adding this CSS to your child theme’s style.css or to the Quick CSS area of the theme options panel.

    COPY CODE
    .geodir_price_package_row.geodir_form_row.clearfix {
        display: none;
    }

    With regards to the error, I accessed the page but did not receive that error/warning. But I did notice that AWPCP was still active, this might be causing some issues for you.

    Kieran.

    in reply to: 404-page.php: Moved to child but still not recognized #144388
     Kieran
    Participant

    Hi @meltdown,

    I think the file you’re looking to edit is kleo/page-templates/404-page.php. Copy this file to kleo-child/page-templates/404-page.php and edit accordingly.

    Kieran.

    in reply to: Visual Composer Updates? #144239
     Kieran
    Participant

    Hi @myke,

    The version that currently ships with Kleo is 4.12.1 which up until 9th September was the most up to date version. Updates for Visual Composer are pushed when the Kleo theme updates, I don’t know when the next update is due but it will likely include 5.0

    To make sure you get updates you should enter your ThemeForest username and API key into Theme Options > Theme Update.

    Kieran.

    in reply to: BP Widgets Not Showing #144036
     Kieran
    Participant

    Hi,

    Sorry for the late reply, I’ve been very busy of late.

    1. Your shortcode is whatever you’re using to display the images / recent uploads before the BuddyPress Activity.

    2. Take a look at this page using a left and right sidebar on desktop, and then look at it on mobile too. http://seventhqueen.com/themes/kleo/3-colums-template/ you’ll see that your main content is still what shows first, the two sidebars collapse and show after the main content.

    in reply to: Kleo Login Not working #143430
     Kieran
    Participant

    Hi @Onsomu,

    If it is the login modal that is not working you should start by disabling all plugins apart from K Elements, Visual Composer & BuddyPress, clear your website cache, local cache and any services like CloudFlare and see if the issue continues.

    Please also supply a basic user account and password to login from my end and I will see what I get.

    To confirm, login works from both /wp-login/ and /wp-admin but not from the login modal?

    Kieran.

    in reply to: Delete the copyright text in the footer #143343
     Kieran
    Participant

    Hi,

    You can delete / alter the copyright text in Theme Options > Footer Text.

    Kieran.

    in reply to: BP Widgets Not Showing #143314
     Kieran
    Participant

    Hi @jwchameleoncorp,

    1. To make your carousel appear below the breadcrumbs add this code to your child theme functions.php file. It is VERY important that you edit this code before saving it. Replace ‘[MYSHORTCODEHERE]’ with your shortcode for the carousel. Always make a backup of your child theme before making changes.

    COPY CODE
    // Add Carousel to Homepage below breadcrumbs section
    add_action('kleo_before_main','add_carousel_to_home');
    function add_carousel_to_home() {
        if ( is_front_page() ) {
            echo do_shortcode('[MYSHORTCODEHERE]');
        }
    }

    2. Remove everything from the homepage and go back to a single row in visual composer. Add element (your picture grid). Add element ‘BuddyPress > Activity Page’.

    3. Set your page template to ‘3 Columns – left and right sidebars’.

    Once that’s in place you can use the conditional logic plugin we spoke about to make sure you only see what you want seen on X page(s). You can also style (through row settings and custom CSS) the content and right sidebar to appear as they are currently.3

    Kind Regards,

    Kieran.

    in reply to: Quick css and style.css #143300
     Kieran
    Participant

    Hi @Hanifa,

    If you’re now using the child theme then you should move your CSS from Quick CSS to the style.css. You won’t notice much change in the performance department but it will be a lot easier to keep track of and find issues.

    Make sure you clear any caches after moving the CSS.

    Regards,

    Kieran.

    in reply to: BP Widgets Not Showing #143297
     Kieran
    Participant

    That’s a lot of info to take in!

    So first of all let’s address the widgets issue you’re having. You can use a conditional widget logic plugin to achieve what you’re after X widget to only display on X page, X widget to only display on BuddyPress page (s) etc etc.

    You can find a suitable plugin for that here https://wordpress.org/plugins/widget-logic/ (As always, do a backup to be safe). Have a good read of the documentation and refer to WordPress Codex for more insight if you need it.

    Doing this is going to solve a LOT of the issues you’re having.

    With regards to the carousel, please send me the exact shortcode you want to use, exactly where in the theme you want it to appear and what page(s) you want it to appear on and I’ll send you a snippet for your functions file to display it.

    Any questions, let me know.

    Kieran.

    in reply to: BP Widgets Not Showing #143261
     Kieran
    Participant

    Hi @jwchameleoncorp,

    I am unable to see any additional screenshots away from the original two images. Can I ask why you’re using a Visual Composer component to display a widget in the sidebar? Is there a specific need? I ask because because this is likely causing your issue.

    Kind Regards,

    Kieran.

    in reply to: Member list incomplete #143184
     Kieran
    Participant

    Hi @meltdown,

    Have all of the users previously logged into their accounts and/or confirmed their accounts? They will not show in members directory until this has happened.

    Kieran.

    in reply to: Kleo Login Not working #143169
     Kieran
    Participant

    Hi @onsomu,

    To me this appears to be a host issue rather than a WordPress or Kleo issue. You should first ask your host why this is happening. If you’re running a cache try adding /wp-login/ and /wp-admin/ to the exclude list.

    At the end of the error does it also state something along the lines of “Additionally a 404 error..”?

    Kieran.

    in reply to: BP Widgets Not Showing #143164
     Kieran
    Participant

    @jwchameleoncorp

    That is correct.

    Regarding your CSS issue it seems you have overriding CSS. Are you by chance using the widget inside something Visual Composer related? Either way this should fix the issue.

    COPY CODE
    .vc_column_container a.bbp-forum-title {
        color: #585858 !important;
    }

    Change #585858 to suit your needs.

    Kieran.

    in reply to: BP Widgets Not Showing #143049
     Kieran
    Participant

    @jwchameleoncorp,

    If you have the friends widget active you should see it whilst viewing any profile page. That goes for you, your friends and other users. so if the url is domain.com/members/… you will see the widget if the friend count is higher than 0.

    With regards to the text, can you send me a link to a page I can access whilst logged out that is using the sidebar and I should be able to send you the css you require.

    Kieran.

    in reply to: Visual Composer Updates? #143043
     Kieran
    Participant

    Hi @jwchameleoncorp,

    You’ll only see it listed when you have an update or do not have it installed.

    Kieran.

    in reply to: BP Widgets Not Showing #143034
     Kieran
    Participant

    Hi @jwchameleoncorp,

    The friends widget will only display when viewing a profile and only when that user has friend connections.

    With regards to the forums widget do you have any forums set up and posts within those forums? Also I notice a “visibility” option next to save. You may want to check whatever plugin is generating that and see if it’s causing issues.

    Kieran.

    in reply to: Visual Composer Updates? #142994
     Kieran
    Participant

    Hi @jwchameleoncorp,

    You can safely ignore the message as you received Visual Composer with Kleo. You will continue to receive updates for Visual Composer through Kleo by going to Appearance > Install Plugins. You’ll be able to see there when you have updates for any bundled plugin.

    Kieran.

    in reply to: general question about login #142993
     Kieran
    Participant

    Hi @abbenhues,

    To enable Facebook sign up you’ll have to complete a few steps

    1. Go to Theme Options > Miscellaneous > Scroll to “Facebook integration” and toggle to on.

    2. Follow the guide here https://archived.seventhqueen.com/general/article/create-facebook-app-get-app-id-facebook-login to set up an APP for Facebook.

    Have a great day, and if you have more questions let me know 🙂

    Kieran.

    in reply to: Remove top bar from dedicated page #142742
     Kieran
    Participant

    Hi @dave0701

    If you’re willing could you send me a link to the specific page you want to hide the top bar on?

    in reply to: how to hide gravatar info #142698
     Kieran
    Participant

    Happy to help 🙂

    in reply to: TURN OFF Status Update Under Profile Picture #142697
     Kieran
    Participant

    Hi @jwchameleoncorp

    To hide it within the directory too you can use the below CSS.

    COPY CODE
    body.directory.members #buddypress #members-list span.update {
        display: none !important;
    }
    in reply to: TURN OFF Status Update Under Profile Picture #142642
     Kieran
    Participant

    You can hide the latest update by adding this CSS to either your child theme style.css or to the Quick CSS in theme options.

    COPY CODE
    #latest-update {
        display: none !important;
    }
    in reply to: how to hide gravatar info #142618
     Kieran
    Participant

    Are you by chance running a caching plugin or a service like CloudFlare? If so you will have to clear those and your browser cache for changes to show.

    If after clearing the cache nothing appears to have changed you could try

    COPY CODE
    .change-avatar blockquote {
        display: none !important;
    }
    in reply to: Remove top bar from dedicated page #142603
     Kieran
    Participant

    If it is a page you can target the page ID in css, replace 39 with the page ID

    COPY CODE
    .page-id-39 .social-header {
        display: none !important;
    }
    in reply to: Mobile line space on title section #142602
     Kieran
    Participant

    You could try the following in your child theme style.css or in the theme option panel Quick CSS

    COPY CODE
    h1.page-title {
        line-height: 1.2em;
    }
    in reply to: how to hide gravatar info #142601
     Kieran
    Participant

    Hi @Debo

    You can add the following CSS to either your child theme style.css or to the theme section Quick CSS to make the Gravatar section disappear.

    COPY CODE
    .profile blockquote {
        display: none !important;
    }
    in reply to: general question about login #142094
     Kieran
    Participant

    Hi @abbenhues

    There are a couple of ways to enable the login pop-up

    1. Within the WordPress back-end go to “Appearance > Menus”, on the left hand side you’ll see a section called Kleo, if you open it you’ll see the ‘Login’ option, add that to your menu and it’ll work like magic!

    *Note: sometimes WordPress doesn’t show the Kleo option, you can make it appear again by loading the “Appearance > Menu” page, go to the very top of the page, on the top right you’ll see ‘Screen Options’. You can check the Kleo option here and it will appear below on the left hand side.

    2. Add the CSS class kleo-show-login to just about anything, when a logged-out user clicks any element that has the CSS class it will load the pop-up.

    Kieran.

    in reply to: MENU COLORS ON HOVER #142060
     Kieran
    Participant

    That’s totally my fault I misread the megaprimarymenu (your menu name) as a mega main menu plugin class.

    In that case it would be better to continue this ticket with @Laura as I can’t seem to find the issue for you. The 1px black border exists on your non-transparent header pages as that’s what you’ve told it to show in theme options, the border becomes transparent (disappears) when the page is set to a transparent header because that is the default behavior.

    in reply to: MENU COLORS ON HOVER #142055
     Kieran
    Participant

    Hi @kjcarleo

    I have looked at the issue for you and found the following

    – When your menu shows on a page without a transparent header it displays correctly.

    – When your menu shows on a page that has a transparent header the transparency is continuing into the black border rendering it invisible

    In my opinion this is an issue with using an alternative menu plugin, it would be worthwhile raising the issue with the plugin developer and seeking their insight on how to fix this.

    I’m only around for the next hour or so.

    Regards,

    Kieran.

    in reply to: MENU COLORS ON HOVER #142053
     Kieran
    Participant

    Could you put some content in the page for me please?

    *Please excuse the reply to your other topic, I switched to the wrong tab

    in reply to: LIVE NOTIFICATIONS BUBBLE CUSTOMIZATION #142052
     Kieran
    Participant

    Could you put some content within the page for me please?

Viewing 40 posts - 1 through 40 (of 246 total)

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