Kieran_SQ

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Are you using the SweetDate Child theme? If so, do you have any content in functions.php? If you do, please make a backup of this file and remove any code you have added to see if this resolves your issue. Clear your cache(s) before testing (Ctrl+F5).

Kieran.

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[Kieran_SQ]

Hi,

Your members, site, content and theme settings are all stored in the database and uploading fresh files into the /wp-content/themes/sweetdate/ folder should not effect any of your sites content in anyway. Think of it as when you update the main theme, nothing changes with regards to your preexisting content, all you will be doing is making the process manual rather than automatic and your version of SweetDate will stay the same.

You should always make a backup of your site content (the WordPress folder) and your database (most likely phpMyAdmin) before making any significant changes or adding any plugins.

Please note: You should download the theme files only from ThemeForest (to ensure it is the latest version and that no files have been altered) and only upload the contents into the /wp-content/themes/sweetdate/ folder not the /wp-content/themes/sweetdate-child/ folder.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

It looks like you’re using a plugin or snippet to restrict backend access (wp-admin etc) disabling this and clearing your cache(s) should restore the functionality.

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

You can try the below CSS which will make the notifications inline.

COPY CODE

a.notify-contents.js-activated {
    padding-right: 30px;
}
.kleo-notifications {
    right: -25px;
    margin-top: -10px;
}

Kieran.

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[Kieran_SQ]

Hi,

It looks like you may have edited other files, to be sure I think you’re going to have to delete the parent theme altogether and upload a clean copy of the latest version of SweetDate theme contents into the parent theme folder.

You should clear and then disable any server and site caching as well as any services like CloudFlare

Kieran.

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[Kieran_SQ]

Hi,

You could try using the singular class with width 100%

COPY CODE

.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="streetAddress"] {
    width: 100% !important;
}

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[Kieran_SQ]

Hi,

Please let me know how you would like it to fit. If you let me know as much info as possible I should be able to make it work via CSS.

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

You will need to download a clean copy of SweetDate on overwrite the parent theme functions.php file via FTP.

With regards to the snippet at the end what is it you were trying to achieve?

COPY CODE

/* BuddyPress Profile cover compatibility */
add_filter( 'bpcp_profile_tag', 'sweeet_bpcp_tag');
function sweeet_bpcp_tag( $tag ) {
    $tag = 'div#profile';
    return $tag;
}

Thanks,

Kieran

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[Kieran_SQ]

Hi,

With regards to your Facebook login issue you’re receiving the below error

“App Not Set Up: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.”

This is because you have not made your app public via Facebook, please follow this post on how to set up Facebook login https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login (Step 5).

With regards to redirecting the form to another page I will refer this ticket to one of our developers who may be able to assist you with your custom development, they’ll be in touch with you as soon as they can (Mon-Fri East Europe Time).

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I am unable to override the color locally or on your site therefore I am going to ask one of our developers to look at this for, they’ll be in touch as soon as they can (Mon-Fri East Europe Time).

Thank you for you continued patience,

Kieran.

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[Kieran_SQ]

Hi,

The address appears to be displaying in full for me with the home icon no longer showing (see attached).

To have each item laid out in a typical address format you will need to reach to reach out to the plugin developer to change the HTML structure within their plugin. If you wish to add more space between each part of the address increase the padding-left:3px to a higher amount.

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

Apologies I misunderstood the element you wished to style. You can use the below CSS to override the buttons shown. Adjust the color and background-color values to suit your needs

.submit input {background-color: black !important;color: #ffffff !important;}

.submit input:hover {background-color: white !important;color: #000000 !important;}

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

I have updated the CSS to make the address appear inline-block with some small padding so it does not run as one piece of text.

COPY CODE

.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="addressLocality"], 
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="addressRegion"], 
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="postalCode"], 
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="addressCountry"],
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="streetAddress"] {
    display:inline-block!important;padding-left:3px;
}

To remove the home icon with it’s text please try the below CSS

.geodir-bubble-meta-side .geodir-i-location {display: none !important;}

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I am going to ask one of our developers to look into this for, they’ll be in touch as soon as they can (Mon-Fri East Europe Time).

Thank you for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

That’s strange behavior indeed, when you make a backup of the code you used and remove it from functions.php does the error stop happening?

Kieran.

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[Kieran_SQ]

Hi,

You can show the entire address by using the below CSS in your KLEO Child theme’s style.css or in Quick CSS

COPY CODE

.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="addressLocality"], 
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="addressRegion"], 
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="postalCode"], 
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="addressCountry"],
.geodir-bubble-meta-side .geodir_more_info.post_address span[itemprop="streetAddress"] {
    display:block!important;
}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

The notices tab is for admins only and allows an admin to send a message to all users with minimal resources, this is a great feature if you want to announce site downtime or that your company/site is holding an emergency fundraiser etc. For the sake of comparability you should leave the code in tact.

Kieran.

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[Kieran_SQ]

Okay, I will ask one of developers to look into this for you, they’ll be in touch as soon as they can (Mon-Fri East Europe Time).

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I do not have FTP access to make any changes to that folder so I am unable to check it out or remove it. Can you let me know what the contents of the folder are (if it’s lots of files I do not need a list, a screenshot will be fine) and what the folder size is please.

Thanks

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @Meeekx,

If you use the KLEO menu options for login, logout and register you’ll find they’re all conditional and will appear or disappear depending on the user’s logged in or logged out status. You can add these items by going to Appearance > Menus > Select: Desired menu, once the menu has loaded you will see on the left side of the main area an option called KLEO, open this and you will see at least those three options.

If for whatever reason this was not automatically activated for you upon theme activation you can enable it by going to Appearance > Menus > Select: Desired menu, in the very top right of the page you will see a tab by itself called ‘Screen Options’ click this to open the panel and check the option called KLEO.

You will now see (without page reload) the KLEO option on the left side of the main area.

Hope this helps,

Kieran.

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[Kieran_SQ]

No worries at all Bernadette, glad it is all sorted now 🙂

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

That’s because you had changed the color to #5c3669 when you sent me the CSS earlier, I had presumed you wanted it that color so did not update it.

I have now updated the color to #ffffff

All the best,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

I logged in and found that you had placed the CSS within the media query for (max-width: 991px), I have moved this outside of the media query and now it works as expected.

Thanks,

Kieran.

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[Kieran_SQ]

Please try the below CSS which is an updated version of above, this time using !important to try and force a change

.vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat:hover {color: #5c3669 !important;background-color: #6c4a78 !important;}

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

Please update this ticket with admin credentials so I can login and take a look at what is going on. Also, if you have some kind of plugin that is disabling right click please disable that so I can work more easily on your site.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

The file named user registration would not effect the design of the page home default. If you wish to design your own template you would need to design and register your own template and then select the layout on WordPress page edit screen.

See here for starting information on making your own page templates https://developer.wordpress.org/themes/template-files-section/page-template-files/.

Kieran.

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[Kieran_SQ]

Hi,

You change the colors used by overriding the below CSS in your KLEO Child theme or Quick CSS

Change button text color and background color (noraml)
.vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat {color: #fff; background-color: #F4524D;}

Change button text color and background color (hover)
.vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat:hover {color: #fff;background-color: #2d2d2d;}

Adjust the color # values to suit your needs

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

Thanks for reaching out about multiple issues you’re facing, I will respond in the same format as above for ease.

1. “Installation failed: Destination folder already exists.” Please login via FTP or your hosts file browser and navigate to /wp-content/plugins/woocommerce and delete the WooCommerce folder. Once you have deleted this please go to Plugins > Add New > Search: ‘WooCommerce’ and install it.

2. To enable social login you will need to configure the settings under SweetDate > Miscellaneous > Toggle: ‘Facebook integration’ to ‘On’. Follow this guide to setup your access via Facebook https://archived.seventhqueen.com/sweetdate/article/setup-facebook-login-fix-facebook-login.

3. Absolutely, to do this please go to Pages > All Pages > Page: ‘Home Default’ > Click: ‘Edit with Elementor’, when the editor loads you will see the form element on the top left, you can click this to remove it and replace with your own form/shortcode.

Thanks,

Kieran.

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[Kieran_SQ]

Hey Bernadette,

You’re most welcome 🙂 Feel free to open a new ticket any time with any more questions.

Also, if you haven’t already, please consider leaving the theme and/or support received a review on ThemeForest – every review really does help us!

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Please try the below CSS in your KLEO Child theme’s style.css by going to Appearance > Editor > KLEO Child > Style.css or by going to Theme Options > General Settings > Scroll to: Quick CSS. Please clear your cache to see changes (Ctrl+F5)

.top-bar li {margin-top: 7px;}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out, I will respond in the same format for ease.

1. & 2. I will ask one of our developers to look into this request for you, they’ll be in touch as soon as they can (Mon-Fri East Europe Time).

3. Please try applying the fix from your other ticket https://archived.seventhqueen.com/forums/topic/profile-picture-crop-button-not-centered-vertically to see if this resolves your issue.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues with the layout options, could you please update this ticket with site URL and some admin credentials so I can take a look at this for you.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I will assign this ticket to one of our developers who will be able to better assist you, they’ll be in touch with you as soon as they can (Mon-Fri East Europe Time).

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

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