Kieran_SQ

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I am unable to do this purely with CSS so I am going to ask one of our developers to look into this for, apologies for the delay. They’ll be in touch with you as soon as possible (Mon-Fri East Europe Time).

Thank you for your patience,

Kieran.

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[Kieran_SQ]

Hi,

If you mean single posts then you can follow this article https://archived.seventhqueen.com/kleo/article/show-featured-image-full-width-content-area.

If it is for singular page please provide me with more information such as page name, page ID, please let me know whether this will be shortcode or HTML based and I should be able to provide you with code that works for you.

Kieran.

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues, please update this ticket with some admin credentials in a private reply and I will be more than happy to look into what is going on.

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

We are not aware of any, you will likely need to contact a developer to assist you with this project as it would take considerable and extensive coding.

You can reach out to our development team for a quote by emailing dev@seventhqueen.com with as much information as possible about your project if you wish.

Sorry I could not be of more assistance,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I will pass this ticket on to one of our developers who may be able to assist you with this, they’ll be in touch with you as soon as they can (Mon-Fri East Europe Time). In the meantime though you should contact the Paid Memberships Pro support team as this text is specific to their plugin and they should be able to assist you.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Sorry to hear you’re having issues, please carry out the below tests and let me know the results for each. Please clear your local cache (Ctrl+F5) during each step and test thoroughly – as this will be a mobile browser you will likely have to delete all local content (except for passwords and form data) to ensure you have the latest files on the device.

– Disable all caching (and keep disabled for the other tests)
– Disable all plugins except for K Elements
– Update KLEO (make sure you have entered your username and API in theme options) and K Elements (WP Admin > Appearance > Install Plugins)
– Switch to KLEO from KLEO Child (if applicable)

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Sorry to hear you’re having issue with uploading the theme. From the information you have provided it seems like a host level error – can you try downloading the ‘Installable WordPress file only’ from ThemeForest, extract the contents locally and upload manually into /wp-content/themes/kleo/ via FTP and let me know if this works please.

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out today about bbPress, I am not 100% sure what you’re asking but I am going to assume you’re referencing how to create forums and topics – if you are not, please update the ticket with more information so I may assist you better.

Within bbPress you can create forums and topics, topics always belong to a forum, sometimes forums can belong to other forums too – this is called a parent/child relationship. Taking the KLEO Demo link you sent as an example:

– Design With Pleasure (Forum Parent)
— “Inventory Management and Strategic Management of New Businesses” (Topic)
— “in desing publim forum” (Topic)
— Product Design (Forum Child)
— “Test forum post” (Topic)
— “and howd it go??” (Topic)
— Web Design (Forum Child)
— “test1234532432′ (Topic)
— “test bumsi” (Topic)
– Group Testing (Forum)

All of the bold items are forums, all of the bold/italic items are children of the forum above it and all of the unformatted items are topics which belong to the forum directly above it. I’ve attached a screenshot below that shows the forums page with arrows, blue are parent forums, green are child forums.

To create a forum you can go to WP Admin > Forums > New Forum, to manage existing forums you can go to WP Admin > Forums > All Forums. To manage a topic you can go to WP Admin > Topics > All Topics – you can create a topic via the back-end (it is best done via front-end) by going to WP Admin > Topics > New Topic.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out today searching for users in KLEO. You can achieve an identical search system in KLEO as there is in SweetDate by using the BP Profile Search plugin from the WordPress plugin repository https://wordpress.org/plugins/bp-profile-search/.

Once installed you will be able to configure the plugin by going to WP Admin > Users > Profile Search > Click: Add New to create any number of search forms from simple to very complicated. Of course you will need to setup your profile fields before this, you can do this by going to WP Admin > Users > Profile Fields > Click: Add New.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for the feedback, I will forward this ticket to a developer for review. They will be in touch with you if necessary as soon as they can (Mon-Fri East Europe Time).

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for contacting us about groups, first you will need to make sure you have enabled group creation in the BuddyPress settings, you can do this by going to WP Admin > Settings > BuddyPress > Tab: Options > Scroll to: ‘Group Creation’.

Once you have verified this is on you can go to the /groups/ page and you will see below the search bar and above the main content a link titled ‘Create a group’, you can click this to create groups via the front-end (see screenshot). You can also add a custom link to the menu if you wish of which the URL would be /groups/create/ (see screenshot).

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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[Kieran_SQ]

Hi,

Your site is private so please update this ticket with login credentials in a private reply so I can assist you further. Are you referring to profiles, activity feeds, bbPress? Please let me know the specifics of your request.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out to us today about breadcrumbs in KLEO. The breadcrumbs that come with KLEO are wholly inherited by the URL structure and will require you to change your permalink settings to act differently.

To do this you can go to WP Admin > Settings > Permalinks > Select: ‘Custom Structure’. Once you have selected Custom Structure you can manually create your permalinks using the tags described in this WordPress Codex article https://codex.wordpress.org/Using_Permalinks.

If you needed something more nuanced you could try using Yoast SEO from the WordPress repository which has a custom breadcrumbs option but you will need to follow their tutorials and guides on how to implement this custom code into the theme.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can use the widgetised sidebar element which will call of the content within GD Home Section (or any sidebar) by going to Pages > All Pages > Edit: Desired page > Visual Composer Editor > Click: Plus Icon > Search: ‘Widgetised Sidebar’ and selecting the GD Home Section (or any other desired sidebar).

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Please use the below CSS

#qt_bbp_topic_content_sofbg-axcell {display: none !important;}

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

I will ask one of our developers to look into this for you, but they will need admin credentials to debug any issues you’re having. Please consider adding new and temporary admin credentials for your site so we can assist you better.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I doubt any plugin would work whilst you had that snippet in functions.php – they’d likely start causing constant loops. Worth trying a plugin again without the above code.

is_user_logged_in() – Is the user logged in or not
bp_is_blog_page() – does the page contain BuddyPress content
bp_is_activation_page() – is the page set as activation page
bp_is_register_page() – is the page set as register page

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

It looks like you have you have Paid Memberships Pro installed but without access I cannot see what might be going wrong. It should be BuddyPress registration > Paid Memberships Pro, but for some reason it is trying to force you to pick a level and register through Paid Memberships Pro.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

When I visit your site I do not see the pilcrow in bbPress (see screenshot) since sending you the CSS to remove it, please try clearing your cache to see any changes. If you continue to see it please send me a few links as to where you see it.

To remove the buttons on the other inputs please use the below CSS

COPY CODE

input#qt_field_213_sofbg-axcell {display: none !important;}
input#qt_field_213_close {display: none !important;}
input#qt_field_213_more {display: none !important;}
input#qt_field_213_code {display: none !important;}
input#qt_field_213_li {display: none !important;}
input#qt_field_213_ol {display: none !important;}
input#qt_field_213_ul {display: none !important;}
input#qt_field_213_strong {display: none !important;}
input#qt_field_213_em {display: none !important;}
input#qt_field_213_block {display: none !important;}
input#qt_field_213_del {display: none !important;}
input#qt_field_213_ins {display: none !important;}
input#qt_field_214_sofbg-axcell {display: none !important;}
input#qt_field_214_close {display: none !important;}
input#qt_field_214_more {display: none !important;}
input#qt_field_214_code {display: none !important;}
input#qt_field_214_li {display: none !important;}
input#qt_field_214_ol {display: none !important;}
input#qt_field_214_ul {display: none !important;}
input#qt_field_214_strong {display: none !important;}
input#qt_field_214_em {display: none !important;}
input#qt_field_214_block {display: none !important;}
input#qt_field_214_del {display: none !important;}
input#qt_field_214_ins {display: none !important;}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I logged into your site and was able to import the BuddyPress profile fields. You can see your profile fields by going to WP Admin > Users > Profile Fields.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Please add the below CSS to your SweetDate Child theme’s style.css or to Quick CSS

Remove pilcrow bbPress

input#qt_bbp_reply_content_sofbg-axcell {display: none !important;}

Remove all buttons except for link and img in BuddyPress profile edit

COPY CODE

input#qt_field_212_sofbg-axcell {display: none !important;}
input#qt_field_212_close {display: none !important;}
input#qt_field_212_more {display: none !important;}
input#qt_field_212_code {display: none !important;}
input#qt_field_212_li {display: none !important;}
input#qt_field_212_ol {display: none !important;}
input#qt_field_212_ul {display: none !important;}
input#qt_field_212_strong {display: none !important;}
input#qt_field_212_em {display: none !important;}
input#qt_field_212_block {display: none !important;}
input#qt_field_212_del {display: none !important;}
input#qt_field_212_ins {display: none !important;}

With regards to changing the text from img to image you could try the below snippet in your SweetDate Child theme’s functions.php file

COPY CODE

// Translate img to image
add_filter('gettext', 'translate_reply');
add_filter('ngettext', 'translate_reply');
function translate_reply($translated) {
$translated = str_ireplace('img', 'image', $translated);
return $translated;
}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

No worries, hope you enjoyed your travels.

It looks like we’re not currently posting about which files are changed with each item, I will forward this to the development team as a potential feature to be added to the support site. In the meantime you could open a new ticket about any changes you were concerned with and the ticket will be assigned to a developer to let you know what files have changed. The minor CSS fix you referenced will be in the core CSS file which I would expect you not to have in your KLEO Child theme.

With regards to the snippet above, everything looks fine with it, and I tested locally with success, is it possible this has stopped working after a plugin update? If you like you can share admin credentials for your site in a private reply so I can take a look for you.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Please let me know how you want to style the editor for color, background color and exactly which items you wish to stay and which you wish to remove and I will send the CSS.

The symbol you’re referring to is called a Pilcrow and has been used in the English language to indicate a paragraph. You can read more about the Pilcrow here https://en.wikipedia.org/wiki/Pilcrow.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Please update this ticket with admin credentials in a private reply so I can look into this further for you.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I logged into the back end of your site using the details provided, before viewing the front end I cleared the cache via the Admin Bar at the top of the screen Caching > Click: ‘Purge All’.

When I viewed the front end I could not find any page, buddypress page, post or archive that was using anything other than the full width layout.

Please clear your cache (Ctrl+F5) to ensure you have the most recent uncached version of your site. If you still experience issues then please send me the URL’s of the pages affected.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

There are two issue, the first is that when it was pasted into the style.css there was a formatting issue and the quotes were stripped from the content, I have updated this CSS for you.

The second is more of an issue. The CSS works on the front-end and the changes are coming through but not taking effect. I am going to ask one of our developers to look into this for you as I can’t see why this CSS would work in the console and not via style.css – they’ll be in touch as soon as they can.

Thanks

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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