Kieran_SQ

[Kieran_SQ]

Hey @felipe-affonso,

Glad that worked for you! If you’re happy with the theme or the support you received today please consider leaving us a review on Themeforest – every review helps 🙂

Feel free to reach out anytime with any questions you may have,

Have a great day,

Kieran.

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[Kieran_SQ]

Hi @felipe-affonso,

Do you already have the theme installed and are receiving this error or are you trying to install the theme and getting this error?

If you’re getting the error when you try to install the theme it’s because your local environment doesn’t have enough resources allocated to it in PHP settings. Adjusting that will require intimate knowledge of how server environments work.

However, there is good news, you can extract the files (if you have downloaded the full files you’ll find them in sub folders, you’ll have to extract those too), go to your file browser and locate your www or htdocs folder (wherever your site is installed to locally) and simply copy your extracted theme folders across to /wp-content/themes/

Let me know if this helps,

Thanks,

Kieran.

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[Kieran_SQ]

Hi @AdamK,

You can use the avatar (and more) in blog posts by navigating to Theme Options > Blog and clicking in the text area “Display Meta Fields” you’ll see a drop down after activating with all the options available to you, including author avatar.

Select them in the order you wish them to appear, save and review.

Hope this helps,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Also, I tried to signup for your website to test it, but I did not receive an activation email.

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[Kieran_SQ]

That’s odd, I tested it on a live site with 5 sign ups and it worked every time for me. I will look into this further for you today.

Are you running latest BuddyPress, WordPress & KLEO? Any other redirects in place? Any of the redirect options set within the KLEO theme? What other plugins are you using on your site? Do you have any other custom code in functions.php?

Also, try removing the code from functions.php and placing it in bp-custom.php (see here for more info on that https://codex.buddypress.org/themes/bp-custom-php/).

Kieran.

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[Kieran_SQ]

Hi @husdom,

It appears that you have the compact overflowing menu items option activated.

You can turn this off by going to Theme Options > Header Options > Scroll down to “Compact overflowing menu items”. This will disable the ellipsis from appearing.

Thanks,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Side note:

Make sure to exclude /activation/ (or the page you’re using for activation) from your cache as well as the page you’re redirecting to – this will limit any issues with the redirect.

Kieran.

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[Kieran_SQ]

Hi @Grant,

Please try adding this to your child theme’s functions.php file

COPY CODE

// Do page redirect if just activated
function seventh_queen_redirect_if_user_just_activated() {
if ( bp_account_was_activated() ) {
	wp_redirect( home_url( '/thispage/' ) );
        exit();
}
}
add_action( 'template_redirect', 'seventh_queen_redirect_if_user_just_activated' );

Replace /thispage/ with your own page

Let me know if this works for you,

Thanks,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Grant,

Let me do some testing on this and I will get back to you in a few hours. Thanks for your patience.

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @cynric,

Currently that is not a feature of KLEO (see here https://seventhqueen.com/themes/kleo/feature-items/) and it would take some time to extend this for you.

I will move this ticket for you to feature requests. Feature requests have a voting system, you and the wider KLEO community will get the opportunity to upvote this request and if enough users respond we’ll look at adding support for this to the theme.

Thanks,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @Grant,

I can’t imagine there is anything in KLEO that would restrict a standard redirect. You could try the following

There’s plugin called “BuddyPress Autologin on Activation” which can be found here https://buddydev.com/plugins/bp-autologin-on-activation/. This automatically logs the user in when they activate their profile, by default the plugin directs the user to their profile, however, if you read the comments on this page https://buddydev.com/buddypress/auto-login-the-user-after-account-activation-on-buddypress-based-social-networks/#comment-100947 you’ll see that the developer offers a custom snippet for redirecting elsewhere.

That code being:

COPY CODE

add_fllter('bpdev_autoactivate_redirect_url','redirect_to_edit_profile');
function redirect_to_edit_profile($user_id){
 
return bp_core_get_user_domain($user_id )."profile/edit/";
}

Let me know if this works for you,

Kieran.

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[Kieran_SQ]

If you need two different home pages based on logged in or logged out you’ll need to do some custom coding. A good place to start is here https://stackoverflow.com/questions/20039607/different-wordpress-front-page-for-logged-out-and-logged-in-users.

This would take some time to complete and is outside the realms of theme support. If you’re unable to piece something together from the that post or through googling “WordPress different home page for logged in and logged out” then you should contact a developer to explore this further.

I hope you understand,

Thanks,

Kieran.

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[Kieran_SQ]

Thanks very much @internetservice 🙂

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[Kieran_SQ]

I’m not sure on an alternative to get this working for you.

You should reach out to TinyMCE directly to see what they say, you can do so here https://community.tinymce.com/ and here https://github.com/tinymce. They’ll be much better positioned to support you on this matter as it’s their plugin.

Also you may wish to try the WordPress and BuddyPress forums as they may have representatives within those communities for their plugin.

Thanks,

Kieran.

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[Kieran_SQ]

Great to hear! 🙂

If you consider this ticket resolved please select the dropdown at the top of the page and select resolved.

Also if you have some time and like the theme or support you have received today please consider leaving us a review on Themeforest – every review helps 🙂

Thanks – and have a great day!

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Fiddling with WordPress core is not the greatest – I agree, but we’re not extending or manipulating it, we’re simply adding a file that should be there and isn’t.

You should contact your host and ask if they’re willing to add this file for you.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @CDub84,

If you don’t have access to the backend you can disable plugins or themes by deleting them or renaming them via FTP (or in your case, because it’s local, your file browser).

At a guess without being able to see it I am guessing you have a file structure that actually looks more like this /wp-content/themes/sweetdate/sweetdate/ and /wp-content/themes/sweetdate-child/sweetdate-child/

If this is the case the files were either not unzipped correctly or not transferred correctly.

You should delete the files you have in your current local installation under /wp-content/themes/ and unzip the theme files again. If you’ve downloaded the full files you can unzip and navigate to /Main Files/Wordpress/sweetdate.zip and /Main Files/Wordpress/sweetdate-child.zip you can use these two files to upload directly via WordPress.

Thanks,

Kieran.

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[Kieran_SQ]

Great!

Feel free to open a new ticket anytime with any more questions or issues 🙂

Have a great day.

Kieran.

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[Kieran_SQ]

Hi @Teamseller,

There does appear to be a continuing language issue with TinyMCE, you should be able to resolve this by doing the following.

1. Go to http://archive.tinymce.com/i18n/, select the translation you’re after, which appears to be DE.
2. Scroll down to the bottom of the page after selecting DE and press download.
3. Unzip the newly downloaded folder, within it you’ll find de.js
4. Connect via FTP using either software or your host’s file browser tool
5. navigate to /wp-includes/js/tinymce/langs/ and upload the copy of de.js directly into the langs folder
6. Clear your website cache, browser cache and purge any services like CloudFlare or MaxCDN and try to access the page again

Hope this helps,

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

Thanks for reaching out, I have looked at your site and I will answer your questions one by one

1. The black background was coming from Slider Revolution > Home Full Width > Slider Settings > Layout & Visual (right hand side) > Slider Background > Background Color. I have set this to white for you to match what is already existing on the site. You can change it to whatever you wish using the path/steps I stated above.

2. You’ve set the theme options correctly but you’re using the transparent header on the homepage. When you set a page to use the transparent header you’ll see below another option titled “Transparent Header – Menu Color” you should set this to black where the page is using a light color behind it. I have set it to black for you.

3. You can set the footer text in Theme Options > General Settings > Footer Text (at the very bottom of the page).

Hope this helps 🙂 If you like the theme and the support you’ve received please consider leaving us a review on themeforest

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @willstar64,

I have logged into your site and there doesn’t appear to be anything glaringly obvious causing the issue. Could you please disable all plugins and enable them one by one, checking the memberships level page each time, to see if there is a conflict with another plugin.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @samuelhatton,

I am going to assign this ticket to Radu who will be able to help you more with your question, they should be in touch soon.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @internetservice,

The quickest way to achieve this in an update safe way is to do the following

1. WP Admin > Theme Options > Memberships > “Show field in membership table” set to no for all fields you do not want to appear within the table.
2. Go to WP Admin > Memberships > Membership Levels and edit one of your packages
3. Go to the description field and select the “text” tab

Enter the following for each custom item you want to enter for that package:

<li class="bullet-item">My first item</li>

You can use as many of these as you like (each on their own line)

COPY CODE

<li class="bullet-item">My first item</li>
<li class="bullet-item">My second item</li>
<li class="bullet-item">My third item</li>
<li class="bullet-item">My fourth item</li>
<li class="bullet-item">My fifth item</li>

Once saved these will appear on the front end in your table for that particular package, repeat this process for any other packages.

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

From my understanding it’s an oversight with the editor they have used, it might be worth opening a ticket with BuddyPress with regards to this matter as it isn’t theme related. They’re allowing the input of HTML in a controlled way by using the editor, I can’t imagine they ever meant to use the image feature as it doesn’t fit the field type. You can hide it yourself if you wish with the following CSS added to your child theme’s style.css or in Theme Options > General > Quick CSS.

COPY CODE

input#qt_field_3_img {
    display: none !important;
}

And to solve the issue of the text area not being fullwidth in the text tab please use

COPY CODE

textarea#field_3 {
    min-width: 100%;
    max-width: 100%;
}

It’s worth giving the xprofile fields plugin a try, I feel like they may do this better. It’s up to you 🙂

Thanks,

Kieran.

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[Kieran_SQ]

Hi @taahir.ejaz,

The steps to create what you ask for are as follows.

1. Pages > Add New
2. Click “Backend Editor” which is above the main content area
3. Click “Add element” in the new visual editor below
4. Type in KLEO Register in the search box (top right) of the modal window that just opened
5. Select the KLEO Register element and set any of the five options you’re presented with (if required)
6. Save changes, this will take us back to the editor
7. You’ll see that the KLEO Register element was automatically added to a new row, on the row click the pencil icon.
8. In the modal window that opened select the “Text & Background” tab at the top
9. At the bottom select background style, then image.
10. Select a color (this is used before the image is loaded or if for some reason the image fails to load), select an image, select position (this is automatically set to fill the row)
11. Press save to save the changes and close the modal, then either save the page as a draft, publish it or preview it.

I have posted below the shortcode that this generates, you’ll have to configure the color/image yourself using step 7 – 10. You can paste it into the post editor (text tab) and then click “Backend Editor” to see it visualised.

[vc_row type="image" bg_color="#515151" bg_image="19"][vc_column][kleo_register][/vc_column][/vc_row]

To redirect users upon login please go to Theme Options > Miscellaneous > Homepage Redirect and select profile. If you need to do more complicated redirects than this please install Peter’s Login Redirect which can be found here https://wordpress.org/plugins/peters-login-redirect/.

Hope this helps,

Thanks,

Kieran.

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[Kieran_SQ]

That’s great to hear Karen, so glad it works now!

If you like the theme or the support you’ve received please consider leaving us some feedback on themeforest 🙂 And if you consider this topic closed, please could you mark this ticket as resolved via the dropdown at the top of the page.

And of course, if you ever need more assistance, please don’t hesitate to reach out to us here at Seventh Queen support!

Have a great day,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

You could try this CSS for the message button

COPY CODE

.members .dir-list a:not(.button), div#main a:not(.button), #header .form-footer a:not(.button) {
    color: #ffffff;
}
.members .dir-list .generic-button a {
    background-color: #743349;
    color: #ffffff;
    min-width: 60px;
    padding: 10px;
    border-radius: 5px;
}

As for the “View profile” I’m not too sure so I am going to ask a more senior support staff member to assist you with this request.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

I’m not sure why either, I recorded a short video just to prove it is actually working from my end https://drive.google.com/open?id=0BzA-RqkjWZCIMDhfLVhKUm1nOUk.

Could you supply me with another Vendor account to log in to please so I can test with that.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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