Kieran_SQ

[Kieran_SQ]

Hi,

I see, well I am glad it could help in some way 🙂 Feel free to open a new topic if you have any other questions or experience any issues and we’ll be happy to assist.

All the best,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Glad to hear you resolved your issue.

All the best,

Kieran

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[Kieran_SQ]

Hi,

That’s the blue border from my earlier CSS. Try the below CSS snippet which had the .navbar-transparent selector removed.

COPY CODE

.navbar-nav>li>.dropdown-menu li {
    border-bottom-color: #002868;
}

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reporting that, I’ll refer this ticket to one of our developers for review. They’ll be in touch with you either today or tomorrow.

Thanks again,

Kieran

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[Kieran_SQ]

Hi,

You’re welcome, please let me know when you get a response from the developer so I can follow along.

All the best,

Kieran

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[Kieran_SQ]

Hi,

It looks like there is some CSS from Social Articles that is causing the issue. The CSS to override this would be as below.

COPY CODE

.sa-notification {
    min-width: unset !important;
}

Unfortunately the CSS Social Articles is outputting is using !important already and I am unable to override this from style.css. I’m not sure why they’ve made the decision to add CSS to notifications – or why the specific CSS that they have.

To address this issue you’ll need to contact the plugin developers directly as this is not something we can change. You can do this via their plugin support page which can be found here https://wordpress.org/support/plugin/social-articles/.

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[Kieran_SQ]

Hi,

Can you share some login details for your site, where the user has some notifications, so I can check out the issue.

Kieran

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[Kieran_SQ]

Hi,

That’s very strange indeed, your settings look okay from here. I will refer this ticket to a higher level of support for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

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[Kieran_SQ]

Hi,

In that case please can you send me screenshots of all of your settings under the below headings so I can check them.

– Settings > Basic
– Settings > Advanced
– Facebook Login > Settings

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Arthur,

Requesting more access to data from Facebook will not automatically import it into BuddyPress / WordPress. The BuddyApp Facebook integration processes the name, email and profile avatar if set.

If you’d like to handle more data you would need to extend the code we have in place within the theme by yourself or with the assistance of a developer.

The file you would need to edit within the BuddyApp Child theme is

/wp-content/themes/buddyapp/lib/modules/facebook-login.php

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Can you please check the below settings on Facebook to ensure you have fully enabled Facebooks login service.

– Go to developers.facebook.com and select your app
– On the left hand side select Facebook Login > Settings
– In the panel titled ‘Client OAuth Settings’ ensure you have your domain, https://tangkhulonline.com/, set in the field titled ‘Valid OAuth Redirect URIs’.

I have attached a screenshot of where you will find this, and how it will appear.

Once you have ensured these settings are correct please clear your browsers cache completely on your mobile/tablet device to ensure you have the latest files and config from your server.

Thanks,

Kieran

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[Kieran_SQ]

Hi there,

Can you check what version of PHP you’re running on your server and let me know? If you’re running 5.6 please upgrade to either 7.0, 7.1 or 7.2 – if you’re running 7.3 please try one of the earlier 7.X releases and then check to see if the issue is resolved.

If you’re switching themes on a live site please also try disabling all plugins before activating KLEO. Does the error persist?

Thanks,

Kieran

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[Kieran_SQ]

Hi,

No worries, it’s important to rule out the plugins as often this is the cause of issue.

Let me know what you find,

Kieran

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[Kieran_SQ]

Hi,

The Facebook logo is an icon and not an image, and the script was loading on the front end as some of the icons were showing.

I carried out the plugin disable test as per my previous reply and found that with all plugins except BuddyPress disabled the issue is no longer present.

This means that the issue is coming from one of your plugins. Please enable your plugins one by one checking each time to see if the issue returns. When it does return you will have identified the plugin causing the issue.

Keep your caching disabled whilst you enable the plugins again.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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[Kieran_SQ]

Hi,

The login details you sent don’t work so I can’t checkout the back-end. I can see you have an error coming from custom code you have in your BuddyApp Child themes functions.php file (see below). If you switch from BuddyApp Child to BuddyApp does the issue persist?

Notice: Undefined property: WP_Error::$id in /var/www/vhosts/groenecocreaties.org/buddypress/wp-content/themes/buddyapp-child/functions.php on line 176

If the error does continue when you switch from BuddyApp Child to BuddyApp can you please try a plugin disable test. Disable all plugins that did not come bundled with BuddyApp, clear all caches and check the front page again.

Please check the login details and update as needed.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Good luck, sorry I wasn’t of more help with this question.

All the best,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

No worries, happy to help.

Kieran

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[Kieran_SQ]

Hi,

The current version of SweetDate is 3.3.1 – from the front end it appears you’re already running this version number. You can always see the latest version information and changes on the following links

– General SweetDate support page with access to changelog and support articles
https://archived.seventhqueen.com/sweetdate

– Changelog
https://archived.seventhqueen.com/sweetdate/article/changelog

– ThemeForest SweetDate product page
https://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/4994573

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You’ll need to install the Envato Market plugin on your site. You can download this here https://envato.com/market-plugin/, once downloaded upload the .zip file via WP Admin > Plugins > Add New and click the upload button.

Now that you’ve installed and activated the plugin you can go to WP Admin > Envato Market and click the the link from Step 1.

This will direct you to the Envato API site where you can generate a new key. Give the key a name and leave the three pre-checked options checked. Generate the API key and copy it.

Now return to WP Admin > Envato Market and paste your newly generated key in and save.

You’ll now receive updates for SweetDate when they’re available via WP Admin > Dashboard > Updates and also via WP Admin > Themes.

Check this support article for more information https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

We don’t handle custom requests via the forum. You would need to email dev@seventhqueen.com to contact them directly.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

No worries Martin, happy to help 🙂

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

That isn’t a feature of the theme and would take considerable time and code to achieve. It is therefore not something I could assist you with as it is outside of the scope of the support offered via the forum.

You can contact our development team via dev@seventhqueen.com if you wished to discuss your development needs.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Rob,

Thanks for reaching out with your question. I’ve had a think about it and I can’t think of a plugin that would be suited to the task you describe.

It might be worth posting the same question in the WordPress Plugin Suggestions group on Facebook to see if anyone else has any suitable suggestions.

https://www.facebook.com/groups/wordpresspluginsuggestions/

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can configure the BuddyPress Profile Tabs by going to WP Admin > Theme Options > BP Profile Tabs. Toggle the option ‘Enable profile tabs customisation’ to on and check any section you wish to appear. Set any labels and save your options.

Return to the users profile and you should now see the tabs you activated present. If you do not then please try clearing your server, WordPress, and browser cache – it should then appear.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

My apologies, I was logged in as an administrator and forgot about that field.

I have updated both CSS snippets for you below

Regular

COPY CODE

.bp-user input#pwd {
    width: 33%;
}
.bp-user input#email {
    width: 33%;
}
.bp-user input#pass1 {
    width: 33%;
}
.bp-user input#pass2 {
    width: 33%;
}

Small screens

COPY CODE

@media screen and (max-width: 991px) {
.bp-user input#pwd {
    width: 100% !important;
}
.bp-user input#email {
    width: 100% !important;
}
.bp-user input#pass1 {
    width: 100% !important;
}
.bp-user input#pass2 {
    width: 100% !important;
}
}

Please remove the CSS you already have and replace with the above. Clear all caches to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I don’t see that – can you share a screenshot or video of this so I see what you’re referring to.

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi there,

Please use the below custom CSS in your KLEO Child themes style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css

COPY CODE

.navbar-transparent .navbar-nav>li>.dropdown-menu li {
    background-color: #002868;
    border-bottom-color: #002868;
}

I used the blue that was already present in your menu, if this is not the color that you want then change the #002868 value to suit your needs.

Once saved purge your server, WordPress, and browser cache to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Please try adding the below mobile specific CSS

COPY CODE

@media screen and (max-width: 991px) {
.bp-user input#email {
    width: 100% !important;
}
.bp-user input#pass1 {
    width: 100% !important;
}
.bp-user input#pass2 {
    width: 100% !important;
}
}

You’ll need to manually purge your cache for your browser on your device to see the changes.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Martin,

Please use the below CSS snipper in your KLEO Child themes style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css

COPY CODE

.bp-user input#email {
    width: 33%;
}
.bp-user input#pass1 {
    width: 33%;
}
.bp-user input#pass2 {
    width: 33%;
}

Change the 33% value to suit your design needs. Once saved clear all of your caches – server, WordPress, and browser to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi there,

I have checked your site and I think this may be plugin related as I cannot replicate this on a clean install of WordPress, BuddyPress and KLEO.

Can you please try disabling all plugins except for BuddyPress, K Elements, and Visual Composer. Then clear and disable all server, WordPress and browser caching.

Does the issue persist when all plugins are disabled via this method? If so, enable again one by one, clearing the cache(s) each time until you find the plugin causing the issue.

Let me know,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Can you make your website available so I can check the issue and console.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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